Lloyd & Whyte Community Broking Reviews 602

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, knowledge, and helpfulness, making interactions pleasant and productive. Many highlight the exceptional customer service, noting that employees go above and beyond to assist with inquiries and provide clear explanations. The service provided is frequently described as excellent, efficient, and professional, with consumers appreciating the personalized approach and quick responses. Reviewers particularly value the human interaction and confidence gained from speaking directly with knowledgeable individuals rather than relying solely on online processes.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, kindness,... See more

Service

Users describe positive interactions with service, highlighting the personal and professional approach... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising the helpfulness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

PRIVATE MEDICAL INSURANCE I have contacted Adam Frampton many times over the last three or four years . He has always been very polite and knowledgeable. He has taken the pains to understand my req... See more

Rated 5 out of 5 stars

Due to building works at our property our existing insurance company could not continue cover which caused us a bit of stress! Jo from the Community Broking department took up the issue and managed t... See more

Rated 5 out of 5 stars

Theresa has sorted our travel insurance over the years. I feel she looks for the best policy to suit us as well as looking for the best price. We recognise each others voices, we have spoken so often... See more

Rated 5 out of 5 stars

I have been using Lloyd and Whyte for well over a decade and their service is superb. I have dealt with Adam Frampton primarily and he has been nothing but professional and very helpful. He has an exc... See more


Company details

  1. Insurance Broker

Written by the company

When it comes to business, nothing beats local knowledge for a personal service and accurate quotes to meet your insurance cover needs. Lloyd & Whyte was formed in 1946 and our origins are based within community broking. Lloyd & Whyte Community Broking as a division, has grown across five locations in the South West and Wales. We’re different because we combine the strength of a larger network of insurance brokers with the friendly, personal service and local knowledge you expect from a smaller business. With decades of experience and access to a wide panel of insurers, you can be confident that you are getting an appropriate, quality policy that meets your business needs cost effectively. In a world that lives online – we’re bringing insurance back to the community!


Contact info

4.9

Excellent

TrustScore 5 out of 5

602 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

quality service

I have been using Lloyd Whyte for a number of years for our property owners portfolio , my main contact is a Mr Stephen Owens, you can guarantee that Stephen will always get you the most competitive quotes, plus if you did have a claim like we did he sorts everything out for you start to finish in no time ,

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Renewal

Steve Owen was extremely helpful and professional with my renewal. Very pleased with the service provided. Highly recommend

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Lloyd & Whyte go above and beyond

I’ve been using Lloyd & Whyte Community Broking for almost 20 years now, and I couldn’t be more pleased with their service. The staff is always friendly and go above and beyond to assist with any of my needs. They genuinely care about their clients and make sure to provide great support every time. Highly recommend them.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Dealt with Steve Owen for my property…

Dealt with Steve Owen for my property owner policies i have. I must say a very professional and friendly service was provided from start to finish. Any questions that I had were answered clearly and fully.

I will be recommending his services.

Thank you Steve for making the process so smooth.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

100%

Very personal and professional service from Steve Owen. Would 100% recommend. Changed the name but not the standards

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

I been with this company 20 years

I been with this company, ( formally Eastside) for over 20 years. They are always very helpful, ensure everything is ok and done, provide excellent service ensuring that your insurance is actually the best insurance for your needs. And always with a happy welcome, and bend over backwards to assist you

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Go above and beyond

I have always received excellent service from this company. Theresa has been especially helpful with my unusual request.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Landlord insurance …

Been with them quite a few years Stephen Owen always finds me the cheapest Landlord deal, have looked on comparison sites as well he is always cheaper. Great service would recommend.

November 1, 2024
Unprompted review

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