These locks do exactly what we'd hoped. Now we can sleep with our windows open without worrying about burglars. Our order was processed efficiently, the product arrived quickly and they were easy to i... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Great service. Prompt delivery and keen to help when we had a potential problem with fitting the device which wasn't a problem, it was just us being a bit thick! They requested photos of the door etc... See more
Company replied
Love my latch. It has transformed my new extension, as I can securely have the patio door open enough for air flow, without warrying about the dog getting out or burglars getting in.
Company replied
Was kept up to date on delivery - instructions were clear for fitting though we had to position it slightly differently due to our strangely shaped windows. Seems a good alternative to cat flap.
Company replied
Company details
Written by the company
The LockLatch range of products incudes LockLatch, PetLatch and MiniLatch - the only difference being the size of the gap. Simply put they are adjustable lockable latches that allow you to leave any window or door open but locked for: Safe Ventilation and the prevention of opportunistic theft, Pet Access - as an alternative to a cat flap or doggie door, As a window restrictor to prevent window falls, the prevention of wind damage to slightly open windows and door and where they are a problem stopping unwanted visitors like monkeys, skunks, racoons and so on entering your home.
Contact info
25 Loch Venus Road, Chapman's Bay Estate, Noordhoek, 7985, Cape Town, South Africa
- +27 82 447 2809
- steve@locklatch.co.za
- llr-i.com
4.9
Excellent
824 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good strong product ,well constructed…
Good strong product ,well constructed .does the job its meant to.
Little extra piece of mind
April 20, 2026
Reply from LockLatch
Exactly Michael and thank you for the 5 star review. Regards, Steve
The product that was advertise and…
The product that was advertise and explain to me is the product that I received
Thank you for the good service
April 16, 2026
Reply from LockLatch
Brilliant :) thank you Petro. All the best. Steve
This is a fantastic company.
This is a fantastic company.
I have had two of these door locks now and they are great for my x4 chihuahuas to go outside without me keep opening the doors.
Makes life so much easier.
Thank you
Mandy
April 7, 2026
Reply from LockLatch
Thank you Mandy, your custom and support is very much appreciated. All the very best. Steve
Reply from LockLatch
That's very good to know and hear Desiree :) Regards, Steve
Reply from LockLatch
Wow, thanks Charlotte - that ticks the boxes !!!! Regards, Steve
Very fast response and follow ups
Very fast response and follow ups. Happy with the product and the service.
Lost one star for price. It's a bit expensive for what it is.
March 24, 2026
Reply from LockLatch
That's great to hear Laura and just so I know [not complaining - just interested] what problem caused the loss of a Star ? Regards, Steve
Bought the lock to let pets out and…
Bought the lock to let pets out and aluminium door and frame. The order proses was easy and delivery fast.
March 24, 2026
Reply from LockLatch
Thanks for the feedback and 5 Star review Rick it's very much appreciated. Regards, Steve
These locks do exactly what we'd hoped
These locks do exactly what we'd hoped. Now we can sleep with our windows open without worrying about burglars. Our order was processed efficiently, the product arrived quickly and they were easy to install.
February 19, 2026
Reply from LockLatch
Wow Mary - thank you - that ticks the boxes !!!!! All the best. Steve
Quality product with great service
I have been using the LockLatch product for more than 15 years. The product is extremely durable and works perfectly, with an efficient and speedy ordering process.
February 10, 2026
Reply from LockLatch
Brilliant Matthew - what a great review and a brilliant way to start the week. All the best. Steve
Reply from LockLatch
That's great to hear Elize - thank you. Regards, Steve
They were professional
I ordered my products and they were delivered within 3 days. The order was correct and they even sent me some spare keys that I requested via email and these were added to my on-line order.
December 10, 2025
Reply from LockLatch
Thanks Sue that's a really great review. All the very best. Steve
Excellent Service
Easy to order. Excellent communication with supplier who took into account changes in order. Prompt delivery.
January 13, 2026
Reply from LockLatch
Thank you for a great 5 Star review Mandy. Regards, Steve
Very helpful when there was a problem
Great service. Prompt delivery and keen to help when we had a potential problem with fitting the device which wasn't a problem, it was just us being a bit thick! They requested photos of the door etc in order to help but we managed to suss it first 😂
Would buy from this company again
May 28, 2025
Reply from LockLatch
That's a really great review Julia - thank you from all of us at LockLatch. All the best. Steve :)
Reply from LockLatch
Fantastic Janice :) Thank you. Steve
An Efficient Company!
Instant service, constant communication and very fast delivery. Great product.
December 10, 2025
Reply from LockLatch
Great to hear Priscilla - thank you :) Steve
Great service and quality of item
Prompt response. Great service and a very good quality item
December 1, 2025
Reply from LockLatch
That's so good to hear Ernie and such a great way to start the week. All the very best. Steve
Awesome service and product
Communication and efficienc from introduction to receiving the latch. Installation was simple. Now my pets can move freely between in and outdoors, without me having to stress about security. Thank you Steve!
November 24, 2025
Reply from LockLatch
Heck Madel - that ticks all the boxes - thank you :) Steve
Win-win
Great product backed up by great customer service and communication. A winning combo.
November 20, 2025
Reply from LockLatch
Thank you Gordon, reading your message is a great way for me to start the day. All the best. Steve
Reply from LockLatch
that's so good to hear Linda and a great way to start the day - thank you :) Steve
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