They are incredibly irresponsible. We had already had an issue with them once before, when they delivered a car three days after the scheduled date and the driver never answered our calls. We decided... See more
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See what reviewers are saying
This is the second time I have used LoadMaster and the service is amazing. Truck driver was professional and kept me informed of the time for pick up and drop off. It was easy to set up the pick up an... See more
First time I had to schedule a large vehicle pick-up and delivery, and with so many companies calling and texting me, I was nervous about choosing the right company for the job. I spent 7 hours readi... See more
I have had such a positive experience with this company. They have made the process of moving my car a few states away absolutely painless. I had an unexpected and rare day off from work this week a... See more
Company details
Written by the company
At LoadMaster Group, we strive to provide you with the fastest, safest, and most cost-effective vehicle transport services. Our staff always provides you with the best quotes for every vehicle type regardless of the season. We are a top-rated auto transport company that will ensure hassle-free delivery of your vehicle across the US.
Contact info
1413 N KENMORE AVE Apt 3, 90027, Los Angeles, United States
- (208) 500-0001
- load@loadmg.com
- loadmg.com
4.4
Excellent
110 reviews
Replied to 16% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Communication was good got paid quick
November 25, 2025
Unprompted review
Everything fine to much professional
Everything fine to much professional
November 22, 2025
Unprompted review
Stay Away
Stay away...They bring you with lower prices then increase. You have been warned, I still booked them, they said 1-5 business days. And at the end 5 plus days passed by and nothing, they would update you. IAAI charge daily. Thank God I went and got it. But other be warn. Never in 50 years on this earth meet some unprofessional people. My veterans stay away and law enforcement. Highly not trusted, you might get lucky, or stuck in a worse position. You have been warn people. Stay away. You guys wasted my time. Unbelievable. WARNED!
November 22, 2025
Unprompted review
Great communication and “on-time”…
Great communication and “on-time” delivery as well as a fair price.
November 14, 2025
Unprompted review
Company was easy to work with
Company was easy to work with, we will definitely work with them again!
November 4, 2025
Unprompted review
Vehicle transport
Honestly by far the best service, communication, and overall transport contract I've ever had! From contract signing to delivery..... flawless, will definately be my first call from now on.
October 28, 2025
Unprompted review
Great experience on a coast to coast…
Great experience on a coast to coast shipment. Outstanding.
October 24, 2025
Unprompted review
Great experience on my first dispatch…
Great experience on my first dispatch with LoadMaster! Communication was smooth, and everything went as planned. Looking forward to working with them again.
October 29, 2025
Unprompted review
I am a dispatcher and they keep my…
I am a dispatcher and they keep my driver busy. Easy to work with and straight forward will continue to book with them.
October 18, 2025
Unprompted review
Easy to work with and great on…
Easy to work with and great on communication.
October 20, 2025
Unprompted review
Great communication
Great communication, helped us from beginning to end, I recommend it to work!
October 20, 2025
Unprompted review
Good experience
October 20, 2025
Unprompted review
I’m a carrier
I’m a carrier, and I’ve been running loads for them. I’ve never had a payment issue. Most of the loads are COD. I will continue to work with them.
October 17, 2025
Unprompted review
This was our first load with Loadmaster…
This was our first load with Loadmaster as AEA Transportation LLC. great communication, friendly, fast service, and overall would work with them again. Very honest people.
October 16, 2025
Unprompted review
Great communication highly recommend…
Great communication highly recommend this company
September 29, 2025
Unprompted review
Reply from LOADMASTER GROUP INC
Thank you for your feedback! We’re glad to hear you had a great experience and appreciate your recommendation. Our team always aims to provide clear communication and reliable service. we look forward to working with you again!
Sincerely,
John
Trucking with Loadmaster
Loadmaster has been a great brokerage company to work with! With communication, patience, and understanding all being a vital role in successfully completed loads and meeting customer satisfaction, Loadmaster was a GREAT team player. Thank you for the experience and can't wait to work together again.
September 13, 2025
Unprompted review
Reply from LOADMASTER GROUP INC
Thank you very much!
useless company
Told me they would ship a trike within a week. I cancelled the shipment because after over a month they told me twice drivers were on their way and none showed, and they finally sent the wrong type of truck. Now the company is offering money to withdraw bad reviews.
July 17, 2025
Unprompted review
Reply from LOADMASTER GROUP INC
Hello Gregory Theriault,
We’re very sorry to hear about your experience and understand how frustrating this must have been. This is not the level of service we aim to provide.
We would like to review the details of your shipment to understand what went wrong with the scheduling and truck assignment. Please contact us directly at load@loadmg.com so we can resolve this matter and make things right.
We appreciate your feedback, as it helps us improve and ensure a better experience for all our customers in the future.
Sincerely,
Loadmaster Group INC
This is my second load with load…
This is my second load with load master. Each time I have been highly satisfied with their communication and work ethic. They pulled off a difficult transport in less then 24 hours. Highly recommend this company
August 14, 2025
Unprompted review
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