LOADMASTER GROUP INC Reviews 110

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

They are incredibly irresponsible. We had already had an issue with them once before, when they delivered a car three days after the scheduled date and the driver never answered our calls. We decided... See more

Rated 5 out of 5 stars

This is the second time I have used LoadMaster and the service is amazing. Truck driver was professional and kept me informed of the time for pick up and drop off. It was easy to set up the pick up an... See more

Rated 5 out of 5 stars

First time I had to schedule a large vehicle pick-up and delivery, and with so many companies calling and texting me, I was nervous about choosing the right company for the job. I spent 7 hours readi... See more

Rated 5 out of 5 stars

I have had such a positive experience with this company. They have made the process of moving my car a few states away absolutely painless. I had an unexpected and rare day off from work this week a... See more

Company details

  1. Logistics Service
  2. Trucking Company

Written by the company

At LoadMaster Group, we strive to provide you with the fastest, safest, and most cost-effective vehicle transport services. Our staff always provides you with the best quotes for every vehicle type regardless of the season. We are a top-rated auto transport company that will ensure hassle-free delivery of your vehicle across the US.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

110 reviews

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Replied to 16% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Working with LOADMASTER GROUP INC was a…

Working with LOADMASTER GROUP INC was a great experience from start to finish. Their communication was clear, professional, and always timely. I truly appreciated the respectful and friendly treatment I received throughout the entire process. It’s clear they care about their clients and go the extra mile to ensure satisfaction. I would absolutely do business with them again and highly recommend their services.

July 27, 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars!

5 Stars!
Thank you so much for helping me ship my car across the country—more than 2,000 miles—not once, but TWICE! Each time, my car was handled with great care and arrived in perfect condition. The process was smooth, professional, and stress-free. If I ever need my car shipped again, I will 100% come back to you. I’ll also be recommending you to anyone who needs reliable auto transport. Thanks again for the excellent service!

June 26, 2025
Unprompted review
Rated 1 out of 5 stars

Load Master damaged our Rocker and refused to fix it

We used Shiply to transport an heirloom antique rocker from Texas to SC. We accepted Load Master's bid. We advertised it as shipper to wrap and protect to suit them. We were completely upfront about what it was, the condition, and that they would have to package and protect it. My aunt was using the rocker when she had it, but it was broken when we got it here. They were disrespectful to my mom and lied to her about payment to the driver.

We paid extra for TWO different insurance policies on the rocker. Both Shiply and Load Master refused to pay for the repairs that cost $975. They would not even refund the insurance that they fraudulently sold. We just recently got the rocker back from being repaired.

I tried to leave feedback on their website about them, but it says that we already did, even though we have not. DO NOT TRUST THEIR REVIEWS! They block the bad ones.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

AMAZING AND EASY TO WORK FOR!

This company was great and effortless to work with. Everything was easy and communication was great the entire time. we had absolutely no issues and will definitely be working with them again! Definitely recommend. If we could give 10 stars, we would. Thank you again!!!

May 19, 2025
Unprompted review

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