Spent a very comfortable 45 minutes in the Loaf store Notting Hill! Staff were very friendly, attentive and helpful but knew when to leave me alone. Very helpful having the extra long tape measures... See more
Company replied
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We bought a couch which should have taken 10-12 weeks to arrive. They obviously pushed it to 12 weeks which is definitely within their right. However they moved the delivery date twice! Moving it b... See more
Company replied
Was easy to order online Went to Notting Hill branch on 22/2/26 Was a bit disappointed that none of 3 assistants were helpful- they stayed behind desk and didn’t ask if I needed help. When asked que... See more
Company replied
Went to Loaf Notting Hill and bought a Slow Riser Sofa bed. Comfy and snuggly as both bed and sofa, and great clever stain resistant fabric. Shopping experience was really chilled, offered nice refre... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
About Loaf - Notting Hill
Written by the company
Welcome to our Laid-Back World!
We make ridiculously comfy sofas and beds and lovely laid-back homewares to help people lead happier, more relaxed lives. We're champions of comfort and craftsmanship and use old-school know-how to make our wares. In fact, all our sofas and upholstered beds are made right here in Blighty. We've got a choice of over 150 kicked back colours across nine feel-good fabrics. You can help yourself to free swatches on our website. Don't forget to swing by one of our slowrooms to rest-test our range or give our team of Loafers a call, we're always happy to help.
NEW ARRIVALS SWATCHES SLOWROOMSLoaf
Written by the company
Contact info
103 Lancaster Road, W11 1QN, London, United Kingdom
- 02031418300
4.5
Excellent
44 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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The staff in store and over the phone…
The staff in store and over the phone when asking about delivery
July 27, 2025
Reply from Loaf - Notting Hill
Hi Tracie,
Thank you so much for your feedback!
We appreciate you taking the time to share your positive experience in one of our shacks, as well as how our customer service team was helpful, and answered any questions you had.
Please let us know if there is anything we can help with.
Warmest Regards,
Paris
I visited loaf’s Notting Hill “shack”…
I visited loaf’s Notting Hill “shack” and received great customer service from the onset. They have a really good selection of sofa’s, beds and fabrics.
July 17, 2025
Reply from Loaf - Notting Hill
Hi Hannah,
Thank you so much for taking the time to share your experience!
We’re thrilled to hear you enjoyed your visit to our Notting Hill Shack and that our team made a great impression from the very start. It’s wonderful to know you found the selection of sofas, beds, and fabrics to your liking. We take pride in curating pieces that feel just right for every home.
If there's anything else we can help with or if you have any questions following your visit, please don’t hesitate to get in touch.
Thanks again for popping by!
Warm wishes,
Paris
Fantastic in store service!
I looked online to buy my sofa from Spain. Then while I was in London I visited the shop in Ladbroke Grove. Arzouni spent about an hour with me discussing what I was after and what would fit my flat and set up. Very helpful and nice.
July 8, 2025
Reply from Loaf - Notting Hill
Hi Suzan,
Thank you so much for taking the time to leave us a review!
I’m thrilled to hear that you had such a lovely and seamless experience while shopping with us.
Our goal is to ensure that all our customers have the best experience, and we’re so happy to have provided that for you.
Keep Loafing!
Warm regards,
Cynthia
Exceptionally nice shop staff
Exceptionally nice shop staff. Very helpful and knowledgable. I stupidly came to the shop after a dentist appointment, and when I felt unwell, they made me very comfortable and brought me cold water. Altogether a really positive experience, and great products too.
July 16, 2025
Reply from Loaf - Notting Hill
Hi Nora,
Thank you so much for taking the time to leave us a review!
We’re thrilled to hear that our staff were so helpful. It truly makes us happy to ensure our customers feel welcome every time they visit our shack, and it’s wonderful to know our team made you comfortable and that you had such a great experience.
We would absolutely love to see you again soon!
Wishing you a Loafy day ahead!
Warm regards,
Cynthia
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