LoanBud Reviews 135

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness and professional demeanor, making the loan process smooth and efficient. People consistently highlight the excellent customer service, noting the team's responsiveness and dedication to securing approvals and guiding them through complex procedures. Many appreciate the quick response times and the overall positive user experience. However, some customers also noted that the process could be lengthy, and a few experienced difficulties getting clear answers or consistent communication when referred between different contacts. A small number of people felt that the company's understanding of banking partners' requirements was sometimes lacking, leading to repeated requests for additional documents.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, responsiveness,... See more

Service

Consumers find service to be positive, with many highlighting the outstanding communication and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick and professional... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dan Mansi at LoanBud was outstanding from start to finish. He helped me secure an SBA loan and stayed on top of every step of the process the entire way through. When things got difficult with the fir... See more

Company replied

Rated 5 out of 5 stars

I want to give a special thanks to Tom Dattilo and Ebony Marvin for helping our team secure an SBA Loan. Even thou the process took longer than expected due to the Government shutdown they were extrem... See more

Company replied

Rated 5 out of 5 stars

Our experience was great and I will recommend this Co. to other UPS Store owners that are looking to Finance their upcoming renewals. The whole process was smooth because being updated on a weekly bas... See more

Company replied

Rated 5 out of 5 stars

After being told no by countless other firms and brokers, Grey and the LoanBud team helped me secure an SBA loan. From start to finish Grey and Ebony were straightforward, professional and knew how to... See more

Company replied


Company details

  1. Loan Agency

Written by the company

LoanBud’s mission is to help business owners get the financing they need to succeed. LoanBud provides SBA and other loans to entrepreneurs and business owners. LoanBud helps businesses get loans for working capital, debt refinance, equipment, inventory, business acquisitions, start-ups, and commercial and investment real estate loans.


Contact info

4.8

Excellent

TrustScore 5 out of 5

135 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Will and the team were truly top notch!

Will and the team were truly top notch!
Not only were they on top of everything and worked hard to make the process as easy as possible, they were a true advocate for me as the client. Truly appreciate Will going the extra mile for me and getting me to closing. I highly recommend LoanBud and Will.

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

William Bennett @ Loan Bud was…

William Bennett @ Loan Bud was instrumental in assisting my company obtain an SBA loan. Hard worker and knows how to navigate any issue that may come along to close the deal & quickly! I highly recommend him for ALL your business needs.

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

I recently applied for a loan through…

I recently applied for a loan through Angela Sharrett and Company LoanBud and I am beyond pleased with the results. From the moment I applied to the moment I received my loan, the process was quick and straightforward. Everything was explained in full detail, and my representative was extremely friendly and helpful. I was never left in the dark and the team helped me throughout the entire process. Not only did they get me the loan I needed in record time, they did it with a level of personal attention and care that I haven’t experienced elsewhere. I would highly recommend Angela Sharrett and Company LoanBud to anyone in need of a loan.

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

Bill Bennett rocks

Bill Bennett rocks. As a person with a small business it’s not always easy to get a mortgage. I’ve worked with Bill over 6 years and most recently at Loan Bud. He’s made it work every time. And on top of it, he’s a thoughtful and caring person. He’s become a great and long lasting friend.

June 30, 2022
Unprompted review
Rated 5 out of 5 stars

Great Experience!

I had nothing but an absolute great experience with LoanBud! I worked directly with Jon Rector and he helped me obtain an SBA loan for the working capital my business needed. Jon was very professional, polite, and great at always communicating with me. He got me funded within two weeks! I will definitely be recommending LoanBud to anybody looking for an honest, reliable and long-term funding company to work with and grow their business

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Super High Empress!

It was great experience with them. So fast and save time. Also No hassle money.
100% recommend if anyone need to financial application process.

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

This is concerning Jon Rector one of…

This is concerning Jon Rector one of the best loan officers I ever worked for buissnes purposes knowledgeable, serious and most important punctual!
Thus is the reson I recommend him to my buissnes partner's!!
Great job Jon R KUDOS!!

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

William Bennett has redefined what the…

William Bennett has redefined what the client rapport should be. He has gone above and beyond to ensure the process was streamlined for our company. He efficiently communicated and assisted throughout the entire process. I refuse to go through any other lender going forward for all our financial needs. Bill, Thank you for the amazing experience.

February 2, 2023
Unprompted review
Rated 5 out of 5 stars

LoanBud and Bill Bennett rock 🙌

LoanBud and Bill Bennett are exactly the company and person you want in your corner when seeking residential or business funding. Bill genuinely cares about your situation and works tirelessly to deliver a result that not only meets but exceeds your expectations!

January 20, 2023
Rated 5 out of 5 stars

Best SBA backed loan experience ever!

I was Assigned Angela Sharrett as my first point of contact for an SBA backed loan. She was and continues to be amazing. She worked literally around the clock to make it happen. SBA backed loans are very complex and it can take a mental toll on everyone involved. I’m so grateful I was assigned Angela and her team at LoanBud. I cannot recommend them enough!

December 13, 2022
Rated 1 out of 5 stars

Update

After my experience With this company on the 8th I was able to speak with someone in management my concerns were solved however I was raised old school the first impression is always the best impression so still a 0 rating for me train your phone reps to create a vibrant outstanding professional conversation with all customers no matter what skin color he or she my think a person is it’s tacky to be in Cooporate America and dress in street fight clothing

January 8, 2023
Unprompted review
LoanBud logo

Reply from LoanBud

Ma'am, you inquired with us multiple times and we informed you each time that your business unfortunately does not qualify for a loan based on your circumstances. We let you know this each time in a courteous and respectful manner. We wish you nothing but the best.

Rated 5 out of 5 stars

Our experience with Jon at Loanbud was…

Our experience with Jon at Loanbud was excellent from first contact until the very end. Him and his colleagues had excellent knowledge that helped us find the right loan for our business. He was organized and communicated with me throughout the process. He was incredibly responsive whenever I needed his help and our loan closed quickly. His organization was impeccable. I have and will continue to refer colleagues and friends to Jon and Loanbud.

December 1, 2022
Rated 3 out of 5 stars

Experience was not the best

I like that when my loan officer was not available to me and the senior loan officer ignored my calls, there were other members of the company that stepped in to help out. I had a rough experience because my closing date was changed several times (from June to August) and I was kept in the dark until the last minute about many things. This loan process became a part time job for me. Underwriting seemed to be completely disconnected from the company's employees.

August 19, 2022
Rated 2 out of 5 stars

Melissa is kind and on top of things

Melissa is kind and on top of things. Last loan was a cluster, but eventually got done.

This loan was 'approved' and 'in the queue' 2 weeks ago after being told they were shooting to close before end of the year and still, nothing. No updates, no estimated closing/funding date...crickets.

January 16, 2023

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