LoanFlight Reviews 291

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The Loan Flight team stood by while we waited for our offer to be countersigned & helped us lock in our rate expeditiously even given the extended weekend holiday! Thank you so much Charles for taking... See more

Rated 4 out of 5 stars

Good rate, like all loans a lot of asks but moved smoothly through the process. The salesperson was unavailable when we had questions, never returned emails or phone calls. Could be a coincidence but... See more

Company replied

Rated 5 out of 5 stars

Everything Damian said would happen happened. There were no surprises, and the rate was by far the best out there. I was working with another lender who kept telling me that Damian wasn't being truthf... See more

Rated 5 out of 5 stars

Great experience! We will be return customers! Jason Neuffer delivered an amazing process for our home purchase. From near instant response times, no matter what time of day to detailed explanations o... See more

Company replied

Company details

  1. Mortgage Lender

Written by the company

LoanFlight Lending is licensed by the U.S. Department of Housing and Urban Development as a Title II Mortgagee and a FHA approved licensed mortgage lender. Here at LoanFlight, a privately held mortgage lender, we excel at the forefront of technology driven mortgage marketing and origination. Using vast national experience, LoanFlight provides a perfect blend of modern technology with both personal and human understanding. We strive to make the mortgage process as efficient as possible without leaving anyone behind. Headquartered in Tampa, FL, LoanFlight has a strategic expertise in the South-East, Mid-West, Mid-Atlantic, and California. Consumers and team members benefit greatly from our unique marketing and origination strategies. With a focus on efficient alignment and company culture, LoanFlight is the career choice of forward thinking mortgage professionals.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

291 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

We explained our situation in advance…

We explained our situation in advance of applying for a loan and were told it was no issue (we had filed an extension on our taxes). Loan Flight pulled our credit not once but twice and then denied us a loan due to not being able to pull tax returns when we explicitly told them this from the beginning. Would never recommend them.

May 26, 2022
Rated 5 out of 5 stars

Only Mortgage Company I'll Ever Use

Such a great experience with this company. Everything is done through their online portal, which was very easy to use and upload all the necessary documents. Super friendly team all around and great communication as well. Definitely recommend and will only use them for future purchases!

April 26, 2022
Unprompted review
Rated 4 out of 5 stars

Damian Thorpe was facts first and…

Damian Thorpe was facts first and Bottom Line Up Front: Great. He gave me the best deal from the beginning so I was able to eliminate, Rocket, Loan Depot, Better, Axos and several others who struggled to come close as I shopped my deal. Though I had matching deals from lenders I'd previously done business with, Damian's no nonsense approach encouraged my trust. Once I locked my rate, the cash out value on my loan estimate dropped over 2k with no explanation or warning. Since no one chased me down to explain, I moved on to a company who has been more responsive. I requested but have not received a refund for the appraisal I paid for.

March 31, 2022
Rated 5 out of 5 stars

I have received great customer service…

I have received great customer service from Damian. He has been readily available to answer all my questions and the submitting of documents has been very easy.

March 28, 2022
LoanFlight logo

Reply from LoanFlight

We've shared your kudos with Damian! Thank you for choosing LoanFlight.com for your mortgage needs.

Rated 5 out of 5 stars

Good service

Until now everything has been excellent, good and fast service with Yosmel, I hope everything continues like this until the closing.

March 22, 2022
LoanFlight logo

Reply from LoanFlight

We've shared your kudos with Yosmel! Thank you for choosing LoanFlight.com for your mortgage needs.

Rated 5 out of 5 stars

Easy straightforward process

Easy straightforward process. The team at LoanFlight is top notch. I wish this was the way loans were done when I was in the business.

March 21, 2022
LoanFlight logo

Reply from LoanFlight

Thank you for choosing LoanFlight.com for our streamlined digital mortgage experience!

Rated 5 out of 5 stars

Allen has been extremely helpful

Allen has been extremely helpful, personable and knowledgeable… and continues to be helpful. He is a great asset to your company

March 17, 2022
LoanFlight logo

Reply from LoanFlight

We've shared your kudos with Allen! Thank you for choosing LoanFlight.com for your mortgage needs.

Rated 5 out of 5 stars

Great job LoanFlight

What I can tell you. Wow, that was fast. Great team, great job. They were ready to close my cash-out refinancing in 8 days from when I applied for a loan. The whole process was smooth and easy. The Loan Flight guys were helping me out heavily, informing me by texts almost every day about the status of my application and what is the next step. All my questions, worries, and requests were addressed by emails promptly. I even had to move my closing date farther because I wasn’t ready for such a fast approach. The LoanFlight granted my request to close my loan at my residence on the day of my choice. I would like to say Thanks to my Loan Officer Yosmel Romero, Processing Coordinator Angela Perez, Closer Adelina Hidi, Loan Processor Omar Andujar, Employee Success Manager Paige DeCosta, and other LoanFlight folks for making me happy. I made the right choice with my lender. Thanks again.

March 17, 2022
Unprompted review
LoanFlight logo

Reply from LoanFlight

We were happy to assist you with your refinance! We look forward to servicing your future lending needs. Please feel free to reach out to the LoanFlight.com team if you ever need assistance in the future.

Rated 5 out of 5 stars

prompt response

prompt response, gave me the numbers in a formal document, and was very friendly on the phone.

March 14, 2022
LoanFlight logo

Reply from LoanFlight

We are happy to assist you with your mortgage needs, thank you for choosing LoanFlight.com!

Rated 5 out of 5 stars

Efficient

Efficient, knowledgeable, timely, empathetic, courteous.

February 18, 2022
LoanFlight logo

Reply from LoanFlight

We appreciate your business! Thank you for being a LoanFlight.com customer!

Rated 5 out of 5 stars

Phenomenal Lending Company!

I’ve used Charles S. multiple times and have referred multiple people for him. He’s the man!

Loanflight in general is easy to work with, and has the most competitive rates and (lack of!) fees that I’ve seen. Hands down the best. From my view it wouldn’t make sense to go with ANY other lender.

February 15, 2022
LoanFlight logo

Reply from LoanFlight

We've shared your kudos with Charles! Thank you for choosing LoanFlight.com again for your mortgage needs.

Rated 5 out of 5 stars

Closed refinance of my home

Closed refinance of my home. Exceptional experience. Highly recommend.

February 11, 2022
Unprompted review
LoanFlight logo

Reply from LoanFlight

Thank you for choosing LoanFlight.com, we're happy you enjoyed our hassle-free digital mortgage experience!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look