Highly recommended, very good customer service. Very simple process for the document verification. Very reliable and trustworthy. Everything was done and payed out within 2. hours, third time using... See more
Company replied
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See what reviewers are saying
This company are absolutely incredible. We have a long relationship and whenever we need to move quickly on a vehicle (or vehicles) then we have instant support. Without a doubt the best company aroun... See more
Company replied
Second time I’ve used them. More expensive than other methods of finance, but fees are clearly explained and it’s significantly less headache. Very useful if you jump in and out of cars in a... See more
Company replied
Needed some funds urgently and the team here were really helpful and I received my funds the same day. Everything from the get go was explained and was kept well informed throughout the whole process... See more
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Contact info
333 Edgware Road, NW9 6TD, London, United Kingdom
- 0333 577 5000
- Info@loanonyourcar.com
- loanonyourcar.co.uk
4.6
Excellent
592 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything from the your first call to…
Everything from the your first call to your loan being finalised is quick, simple and easy to understand, people i dealt with were very professional and made me feel at ease.
May 17, 2024
Reply from Loanonyourcar
Dear Neil
Thank you very much for your fantastic review!
We’re delighted to hear that you found the entire process from your first call to the finalisation of your loan quick, simple, and easy to understand. It’s also wonderful to know that our team was professional and made you feel at ease.
Your kind words mean a lot to us. If you ever need any further assistance or have any questions in the future, please don’t hesitate to reach out. We’re always here to help.
Best regards,
Paul Hilburn
Customer Service Team
Loan on Your Car
Reply from Loanonyourcar
Dear Gemma
Thank you for taking the time to leave such a positive review!
We’re delighted to hear that you found our service very quick and efficient and that our staff were supportive. Your feedback is greatly appreciated and encourages us to continue providing the best possible service.
If you have any further needs or questions in the future, please don’t hesitate to get in touch. We’re always here to help.
Best regards,
Paul Hilburn
Customer Service Team
Loan on Your Car
Loan on your car have been a real…
Loan on your car have been a real safety net for me. I have poor credit and have been in a sticky patch. Their approach is like pan company the under writers called me talked through my income and expenditure and found a solution to help me when others wouldn’t.
I have had 3 loans now with them and every time there is a personal touch to there process
May 13, 2024
Unprompted review
Reply from Loanonyourcar
Hi Simon,
Thank you so much for sharing your experience with Loan on Your Car!
We're thrilled to hear that we could provide you with the support you needed during a challenging time. Our team takes pride in offering personalised solutions tailored to each individual's circumstances, and it's wonderful to know that you've felt the personal touch in our process.
Your satisfaction is our priority, and we're grateful for your continued trust in us. If you ever need assistance in the future, don't hesitate to reach out.
Warm regards,
Kind regards
Paul Hilburn
Director
Reply from Loanonyourcar
Dear Catherine
Thank you for your kind review!
We’re pleased to hear that you found our process very simple yet efficient. We strive to make our services as straightforward and effective as possible, so your feedback is greatly appreciated.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help.
Best regards,
Paul Hilburn
Customer Service Team
Loan on Your Car
This is i think the 5th time I’ve dealt…
This is i think the 5th time I’ve dealt with them. Completed within 24 hours.
Can pay off any time, very transparent fees, far more flexible and fast then traditional finance.
May 3, 2024
Unprompted review
Reply from Loanonyourcar
Dear Rudi,
Thank you immensely for your unwavering trust and for taking the time to share your positive experiences with LoanOnYourCar.co.uk!
It's fantastic to hear that we've consistently met your expectations, especially in terms of our speed, transparency, and flexibility.
We're dedicated to providing seamless and efficient financial solutions, and your kind words reaffirm that we're on the right track.
If there's anything else we can assist you with or if you have any questions, please feel free to reach out. Your continued support means the world to us!
Warm regards,
Paul Hilburn
LoanOnYourCar.co.uk Team
Good
Good, fast communication and a really friendly team.
Really pleased with the service I received.
Only marked down slightly as I didn’t receive my full payment first time around, but this got sorted quickly.
Thank you
April 25, 2024
Reply from Loanonyourcar
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you had a positive experience overall with LoanOnYourCar.co.uk, and we greatly appreciate your kind words about our communication and team friendliness.
We sincerely apologise for the inconvenience you experienced with not receiving your full payment initially. However, we're delighted that we were able to rectify the mistake within minutes and to your satisfaction. Ensuring our customers' needs are met promptly is a top priority for us, and we're glad we could demonstrate our commitment to excellent service through our quick resolution of the issue.
Your feedback is invaluable to us, as it helps us identify areas where we can further improve our services. We're grateful for your understanding and patience, and we look forward to serving you again in the future. If you ever need assistance or have any questions, please don't hesitate to reach out to us.
Thank you once again for choosing LoanOnYourCar.co.uk. We truly appreciate your business and the opportunity to make things right for you.
Kind regards
Paul Hilburn
Reply from Loanonyourcar
Dear Elaine
Thank you for sharing your experience with us! We're delighted to hear that our process was quick, simple, and friendly for you. Providing a seamless and positive experience is what we strive for, and we're thrilled to know that we hit the mark. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your feedback and your business!
Kind regards
Paul Hilburn
Director
Really fast efficient service
Really fast efficient service . All staff I spoke to very friendly
April 8, 2024
Reply from Loanonyourcar
Thank you for sharing your experience with LoanOnYourCar.co.uk! We're delighted to hear that you found our service really fast and efficient. Providing prompt and reliable service is a priority for us, and we're thrilled to know that we could meet your expectations in this regard.
It's fantastic to hear that all the staff you spoke to were very friendly. At LoanOnYourCar.co.uk, we value customer satisfaction and aim to create a positive and welcoming experience for everyone we interact with. Your feedback is a testament to our commitment to friendly and helpful customer service.
We understand that navigating financial matters can sometimes be stressful, and we're glad that our team could provide you with the support and assistance you needed in a friendly and professional manner.
Thank you for choosing LoanOnYourCar.co.uk for your financial needs, and for taking the time to share your positive experience. If you ever require assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!
I am very satisfied
I am very satisfied, great service, you can receive the money very quickly. I highly recommend it 100% Very nice people 👍 What I really liked is that you don't have to wait for the agent to come and check the car, everything was arranged via video call .👍🙂🙂🙂
April 5, 2024
Unprompted review
Reply from Loanonyourcar
Thank you for sharing your positive experience with LoanOnYourCar.co.uk! We're thrilled to hear that you are very satisfied with our service and that we were able to provide you with the financial assistance you needed quickly and efficiently.
It's wonderful to know that our process for receiving funds was prompt and hassle-free for you. We understand the importance of speed when it comes to financial matters, and we're glad to have met your expectations in this regard.
Your recommendation means a lot to us, and we're honored to receive your vote of confidence at 100%. Providing excellent service and meeting our customers' needs is at the heart of what we do, and we're delighted that we could exceed your expectations.
We're particularly pleased that you found our video call arrangement convenient. Utilising technology to streamline processes and enhance convenience for our customers is something we continuously strive for. We're glad that this aspect of our service resonated with you.
At LoanOnYourCar.co.uk, we pride ourselves on having a team of friendly and helpful professionals dedicated to assisting our customers every step of the way. Your kind words about our team are greatly appreciated and will be shared with them.
Thank you for choosing LoanOnYourCar.co.uk and for taking the time to share your experience. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!
Kind regards
Paul Hilburn
Accessible friendly and professional
Accessible friendly and professional. A great option for short or medium term financing, and much better to deal with than high street banks in all respects-no fuss, long winded application processes or underwriting.
April 2, 2024
Reply from Loanonyourcar
Thank you for sharing your experience with LoanOnYourCar.co.uk! It's fantastic to hear that you found our services accessible, friendly, and professional.
We strive to create a seamless and positive experience for our customers, and your feedback reaffirms that we're on the right track.
We understand the importance of flexibility and efficiency when it comes to financing, and we're glad to have provided a great option for your short or medium-term needs.
We aim to simplify the process and eliminate the unnecessary hassle often associated with traditional banking institutions.
Your mention of our streamlined application process and efficient underwriting is greatly appreciated. We prioritise making the borrowing process straightforward and transparent, so our customers can focus on their financial goals without unnecessary delays or complications.
At LoanOnYourCar.co.uk, we value each customer and endeavor to provide personalised support every step of the way.
We're delighted to have exceeded your expectations and provided a superior alternative to high street banks.
Thank you for choosing LoanOnYourCar.co.uk for your financing needs, and we look forward to continuing to serve you with the same level of excellence in the future. Should you have any further questions or require assistance, please don't hesitate to reach out. Your satisfaction is our priority!
Kind regards
Paul Hilburn
Director
Reply from Loanonyourcar
Dear Sean
Thank you for taking the time to leave us a review! We're thrilled to hear that you found our process easy and our staff friendly. Making our customers feel comfortable and supported throughout their experience is always our top priority. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your feedback and look forward to serving you again in the future!
Kind regards
Paul Hilburn
Diretcor
Easy to deal with
March 5, 2024
Avoid them..
I am replying to the previous comment from Loanonyourcar. It seems you did not read my comment properly. I know the process and know about the redemption date. You forgot to mention that there is also an opportunity to extend to another six months should you wish to explore that option provided all interest has been paid. You simply just wrote to make things look better on your end by saying you extended the dateline. You extended the date line on the 20th of January for a month and how come you sold the car before the 16th of Feb? So in your own words, you are lying. I did not tell you guys I was struggling to make payments. I called several times and explained the reasons why I wanted an extension. Honestly the worst company ever. I have already made a payment of over £8,000 in interest fees alone and that did not even make you guys think I was a loyal customer. I have my bank statement as proof. I will recommend everyone to avoid this company as you will regret this. I even had my personal belongings in my car which has now gone. My son's expensive car seat worth £700. I bought my car for £34,000 and these guys sold it for £12,000.
February 16, 2024
Very friendly staff
Very friendly staff, easy to do and fast to finalise everything
February 21, 2024
Reply from Loanonyourcar
Thank you, Samantha! We're delighted to hear about your positive experience with our friendly staff and the ease and speed of our process. Your satisfaction is our priority at LoanOnYourCar.co.uk. We appreciate your 5-star review!"
Kind regards
Paul Hilburn
Sales Director
Easy quick and rapid service
Easy quick and rapid service. The entire team are super helpful and friendly. 10/10
February 16, 2024
Unprompted review
Reply from Loanonyourcar
Thank you so much for taking the time to share your positive experience with our service on Trustpilot!
We are delighted to hear that you found our service easy, quick, and rapid. It's always our goal to provide efficient and friendly assistance to our valued customers.
Our entire team appreciates your kind words, and we are thrilled to receive a 10/10 rating from you. If you ever have any more feedback or if there's anything else we can do to enhance your experience, please don't hesitate to reach out.
Thank you again for choosing our service, and we look forward to serving you in the future.
Best regards,
Paul Hilburn
To be honest the barrage of phone…
To be honest the barrage of phone calls, emails and texts has ruined my experience
February 8, 2024
Reply from Loanonyourcar
Dear Mike,
Thank you for taking the time to share your feedback regarding your experience with LoanOnYourCar.co.uk. We genuinely appreciate your business and are glad to hear that you had a positive experience with the loan itself.
However, we sincerely apologise for any inconvenience caused by the additional phone calls, emails, and texts after the loan was live. It was not our intention to cause any frustration or distress, and we genuinely regret any negative impact this may have had on your overall experience.
Your feedback is invaluable to us, and we assure you that we are taking steps to address and improve our communication processes to ensure a more seamless experience for our customers in the future.
If there is anything specific you would like us to address or if you have further details you'd like to share, please feel free to contact us directly at paul@loanonyourcar.co.uk. We are committed to continually improving our services, and your insights play a crucial role in that process.
Once again, we appreciate your business and thank you for bringing this matter to our attention.
Kind regards,
Paul Hilburn
LoanOnYourCar.co.uk Team
Staff are very helpful and the money…
Staff are very helpful and the money was in my bank account as soon as all documents were provided and verification completed.
February 15, 2024
Reply from Loanonyourcar
Dear Stephen,
Thank you so much for taking the time to share your positive experience with LoanOnYourCar.co.uk! We're thrilled to hear that our staff was able to assist you effectively and that the process of providing documents and completing verification was smooth for you.
Customer satisfaction is our top priority, and it's gratifying to know that you received prompt and efficient service. If you have any further questions or if there's anything else we can assist you with in the future, please don't hesitate to reach out.
We appreciate your trust in us and look forward to serving you again in the future.
Best regards,
Paul Hilburn
LoanOnYourCar.co.uk Team
Above and beyond is all I can say
Above and beyond is all I can say this time round. Managed to get the funds I was looking for and clear 2 other loans on my behalf giving me a lower monthly cost aswel as the funds needed. Thanks guys.
February 14, 2024
Unprompted review
Reply from Loanonyourcar
Dear Jamie,
Thank you for sharing your fantastic experience with LoanOnYourCar.co.uk!
We're delighted to hear that our team went above and beyond to meet your financial needs. It's wonderful to know that we could not only provide the funds you were looking for but also assist in clearing two other loans, ultimately reducing your monthly costs.
Customer satisfaction is our utmost priority, and we appreciate your trust in us. If there's anything more we can assist you with or if you have any questions in the future, please feel free to reach out.
Thank you again for choosing LoanOnYourCar.co.uk, and we look forward to serving you in the future.
Best regards,
Paul Hilburn
LoanOnYourCar.co.uk Team
Superfast stress free loans!
Fast and easy application with kind friendly staff. Everything made clear and made easy to understand. Was able to secure a loan on my Range Rover the same day!
Thankyou guys for making everything so stress free!
February 4, 2024
Unprompted review
Reply from Loanonyourcar
Dear Mahbub Ahmed,
We extend our sincere appreciation for taking the time to share your positive experience with LoanOnYourCar.co.uk. Your discerning feedback serves as a testament to our commitment to delivering exemplary service.
We are pleased to note that your application process was executed swiftly and seamlessly, thanks to our dedicated and friendly staff. Our emphasis on transparent communication and simplicity in comprehension is reflected in your commendation, and we are grateful for your acknowledgment.
The approval of your loan on your Range Rover, culminating on the same day, underscores our commitment to efficiency and client satisfaction. We understand the importance of a stress-free experience, and we are delighted to have met your expectations in this regard.
Your trust in LoanOnYourCar.co.uk is valued, and we assure you of our continuous dedication to providing exceptional financial services. Should you have any further inquiries or require additional assistance, please do not hesitate to reach out.
Thank you once again for choosing LoanOnYourCar.co.uk. We look forward to the opportunity of serving you in the future.
Kind regards,
Paul Hilburn
LoanOnYourCar.co.uk
Efficient service with friendly staff
February 7, 2024
Reply from Loanonyourcar
Dear Georgios Papageorgiou,
Thank you so much for taking the time to share your experience with LoanOnYourCar.co.uk on Trustpilot. We're delighted to hear that you found our service efficient and our staff friendly.
At LoanOnYourCar.co.uk, we strive to provide a seamless and positive experience for our customers, and it's great to know that we were able to meet your expectations. If you have any further feedback or suggestions on how we can enhance our services even more, please feel free to reach out.
We truly appreciate your trust in us and look forward to assisting you in the future. If you ever have any questions or need assistance, please don't hesitate to contact our team.
Thank you again for choosing LoanOnYourCar.co.uk!
Best regards,
Paul Hilburn
Director
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