Loans 2 Go Reviews 4,103

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 723 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and speed of the application process, often receiving funds within hours of approval. Many appreciate the straightforward online experience and the efficient service, noting that the company provides quick decisions and transfers. Reviewers also praise the company for being understanding and supportive, especially for those with lower credit scores, and for offering the flexibility to pay off loans early. However, some people mentioned issues with customer service response times and communication, experiencing delays or requests for additional information after initial approvals. A few other people also felt that the interest rates were too high and expressed concerns about the terms not being clearly explained, leading to difficulties in managing repayments.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and reliability.... See more

User experience

Consumers find the user experience to be overwhelmingly positive, highlighting its simplicity and efficiency.... See more

Payment

Reviewers highlight positive aspects of payment, with many praising the fast and easy application process and... See more

Response time

Users describe ambiguous interactions with response times, with many reviewers praising the quick, easy, and... See more

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was so easy to fill out just filling your incoming and outgoings and it was verified and the money went straight into my bank account. I was able to relax and get on with my day without any hassle... See more

Company replied

Rated 5 out of 5 stars

Although my credit score is low I never miss any payments which could clearly be seen in my bank statements.Managed on line paperless which is good for the environment.Easy to apply and responded effe... See more

Company replied

Rated 5 out of 5 stars

I had been turned down a few times filled in the form with loans 2 gondaid just running final checks and within a hour received email saying about future payments then money into my account seemless

Company replied

Rated 5 out of 5 stars

No fuss, no stress, no repeated phone calls, just a simple online application. Money in the bank within a few hours. Excellent 👌 can't fault. Definitely recommend , great experience, very positive

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Don’t waste your time people

Don’t waste your time people, they will leave you waiting days just to reject you, if you need a fast approval they are not the one for you

March 19, 2026
Unprompted review
Loans 2 Go logo

Reply from Loans 2 Go

Sorry to hear your service experience wasn't great, we are exceptionally busy at the moment hence the delay in processing your application. Sorry we couldn't help you this time

Rated 4 out of 5 stars

Ease of use

Ease of use , no problems, money into account within 3hrs

March 18, 2026
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Reply from Loans 2 Go

So pleased we could help you, thanks for the genuine feedback

Rated 5 out of 5 stars

Fast loans

Great for a quick loan when you need it

March 11, 2026
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Reply from Loans 2 Go

We really appreciate the 5 stars. Thank you for choosing Loans 2 Go.

Rated 5 out of 5 stars

The loan has come very handy while my…

The loan has come very handy while my husband is in hospital with a serious illness. There is not enough words how much i appreciate the help

March 14, 2026
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Reply from Loans 2 Go

We're happy to hear we could help. Thank you for the 5 stars.

Rated 5 out of 5 stars

Very simple process

Very simple process.

Very user friendly, easy to complete, no follow up request and very quick decision

March 13, 2026
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Reply from Loans 2 Go

Glad to hear. Thank you for taking the time to leave us a 5 star review.

Rated 1 out of 5 stars

Upheld comolaint timescales to get back…

Upheld comolaint timescales to get back from someone they sold Debt to and no even any decency to respond to emails just a joke especially when there is an unlawful CCJ in question and the impact this is having on my life is unreal

March 10, 2026
Unprompted review
Loans 2 Go logo

Reply from Loans 2 Go

We're sorry to hear you're not happy with your experience. If you’d like to share more details, please email us at hello@loans2go.co.uk or get back to our Customer Satisfaction team and we'll do our best to look into this for you. Thank you for your feedback.

Rated 5 out of 5 stars

Happy customer

Staff very polite & helpful...contact made from loans 2 go with query finances sorted same day very happy with service

March 11, 2026
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Reply from Loans 2 Go

Happy to hear that you are happy. Thank you for taking the time to leave us your 5 star review.

Rated 5 out of 5 stars

Helpful

Good service

March 11, 2026
Loans 2 Go logo

Reply from Loans 2 Go

We're so pleased to hear that. Thank you for the 5 stars.

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