Loans 2 Go Reviews 4,086

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 738 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the ease and speed of the application process. Many appreciate the quick transfer of funds, often receiving money within hours, and the straightforward online experience. People also commend the company for being understanding and helpful, especially for those with lower credit scores. However, some customers were dissatisfied with the response time, mentioning delays in receiving replies or processing applications. A few other people also felt that the customer service was unhelpful or that the terms of the loans, particularly the interest rates, were not clearly explained or were excessively high, leading to difficulties with repayment.

What people talk about most

Service

Users describe positive interactions with service. Customers frequently highlight the quick, fast, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the simplicity and ease of the... See more

Payment

Reviewers mention positive feedback about payment. Many customers appreciate the fast and reliable service,... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers praised the quick decisions, speedy... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the helpfulness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We returned from a weeks holiday to find our boiler had completely broken down. We both work full time in high pressured jobs, myself for the NHS and my husband as a planning engineer. Unfortunately w... See more

Company replied

Rated 5 out of 5 stars

Although my credit score is low I never miss any payments which could clearly be seen in my bank statements.Managed on line paperless which is good for the environment.Easy to apply and responded effe... See more

Company replied

Rated 5 out of 5 stars

I had been turned down a few times filled in the form with loans 2 gondaid just running final checks and within a hour received email saying about future payments then money into my account seemless

Company replied

Rated 5 out of 5 stars

No fuss, no stress, no repeated phone calls, just a simple online application. Money in the bank within a few hours. Excellent 👌 can't fault. Definitely recommend , great experience, very positive

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Zero stars deserve!!

Zero stars deserve!!! After I pay all the account earlier,after a wil they send me a letter that Icsm in arreas !!!!

March 21, 2026
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Reply from Loans 2 Go

We're sorry to hear you are not fully happy with your experience. I can see you have already spoken with our team regarding your account but if you have any more queries feel free to contact us and we will do our best to help and advise. Thank you.

Rated 4 out of 5 stars

Great service

Great service , fast decision , easy application form

May 15, 2026
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Reply from Loans 2 Go

We're pleased to hear that. Thank you so much for taking the time to leave us a positive review.

Rated 5 out of 5 stars

Fast and reliable service

Fast and reliable service used them a few times and payments always cler and interests are great

May 18, 2026
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Reply from Loans 2 Go

Thank you so much for taking the time to share you experience. Thank you for choosing Loans 2 Go.

Rated 5 out of 5 stars

Excellent great job

Excellent great job

May 19, 2026
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Reply from Loans 2 Go

Amazing! Thank you so much for taking the time to share your 5 star review.

Rated 4 out of 5 stars

Speed reaccion

Speed reaccion

May 18, 2026
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Reply from Loans 2 Go

We really appreciate the positive feedback. Thank you.

Rated 4 out of 5 stars

Heavy, heavy interest accrued over repayment period!!!

I can't lie, I got the exact amount I needed. But I will have to be honest. On £350, over the period, I'm paying back over £1500😯!!!! Take that however you feel you should.

May 12, 2026
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Reply from Loans 2 Go

Thank you for taking the time to leave a review and share your experience. The total you mentioned does not sound like one of our offerings. If you have any questions or want to confirm the total amount to repay, feel free to reach out to us via hello@loans2go.co.uk.

Rated 1 out of 5 stars

CONSTANT HARASSMENT FROM THIS COMPANY

CONSTANT HARASSMENT FROM THIS COMPANY. I was in need of a short term loan to tie me over for the month so I didn’t directly apply through their company, it was through a loan broker. I’m quite clued up on APR and interest rates so the moment I seen that they would want more than triple the amount I wanted borrow, I instantly did not apply nor ask for a quote. Since I have been receiving multiple calls per day even after asking them to remove my details from their system and I was not interested in a loan from them. I am a vulnerable person who has quite extensive needs so to be constantly harassing and pestering a sick individual is predatory and unethical. I will be reporting you to FCA authority as when a person asks for their information to be removed, and you then continue to contact them, this is a breach of the data protection act as you are using their personal information unlawfully and unnecessarily.

Stop preying on individuals that to do want anything from you. You are like a narcissistic ex partner

May 14, 2026
Unprompted review
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Reply from Loans 2 Go

Thank you for taking your time to leave us your feedback and we're sorry to hear you are receiving further contact relating to loans since making an application. As you have mentioned, it may actually be a broker sending further contact relating to the initial applications you have made and not Loans 2 Go directly. If you are able to contact us via hello@loans2go.co.uk with more information we can arrange for our team to look further into what has happened and do our best to assist and advise to make sure no further contact comes from any brokers you may have applied through.

Rated 5 out of 5 stars

Helpful when needed

Came at the right time. Easy application . Quick payout. Would reconmend

May 14, 2026
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Reply from Loans 2 Go

We really appreciate the positive feedback and recommendation. Thank you.

Rated 1 out of 5 stars
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Reply from Loans 2 Go

We're sorry to hear you are not happy with your recent experience. Our interest rates are public and we explain the cost of the loan to each customer before they sign their loan agreement. Everybody’s circumstances are different, and we price accordingly. If you have any further questions, feel free to call us or email via hello@loans2go.co.uk. Thank you for your feedback.

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