Banner for Locauto Group - Bari Stazione Centrale

Locauto Group - Bari Stazione Centrale Reviews 

1,870
TrustScore 4.5 out of 5

4.7

Piazza Aldo Moro snc, 70121 Bari, Puglia, IT


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

No credit card needed (debit card works too). Different pick up and drop off locations without any extra fee. Easy reservation online. Easy to find Locauto desk at Bari Centrale and also at Bari... See more

Company replied

Rated 5 out of 5 stars

We used the Panda for most of our 3 week trip, and it was the perfect car for getting us everywhere we wanted to go in Puglia. It would have been helpful for Locauto to familiarize me as to where some... See more

Company replied

Rated 5 out of 5 stars

Rented a vehicle for three months at a competitive price. Vehicle was great. Pick up and drop off from Bari Centrale Railway Station was extremely quick and straightforward and Daniele and the staff w... See more

Company replied

Rated 5 out of 5 stars

Quick service. Pleasant and clean car. Discussion insurance. Full inclusive package does not include own risk in case of theft. One cannot call this full package.

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Stazione Centrale in Piazza Aldo Moro snc potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0803525370 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro.


Contact info

Promotion box for Locauto Group - Bari Stazione Centrale

Unisciti a MyLocauto Friends

Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,870)

59,307 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended car hire

Good car. Quick service.
Bit tricky to find where to deliver it back because it was a different place but the staff ended up coming to collect quickly which was good.

July 8, 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Locato were great with hiring the car…

Locato were great with hiring the car the pickup and drop off was easy.
I had trouble with my car rental but it was rectified within 30 mins … great price and highly recommend

July 10, 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

I had an excellent experience with this…

I had an excellent experience with this car rental company. Everything was perfect from start to finish. The staff were friendly, professional, and always willing to help. Communication was fast, clear, and hassle-free throughout the entire process.

July 9, 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Nice staff

Nice staff, easy to rent.No deposit needed.

July 9, 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Promptness

They are very professional. Everything went very smoothly and quickly, from receiving the car to handing it over.
Keep up the good work.

July 6, 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Versatility in the place you get and…

Versatility in the place you get and return the car, car upgrade with no money, easy to return at any hour, great service.

July 7, 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 1 out of 5 stars

My son was totally ripped off for car…

My son was totally ripped off by Locauto Bari car rental in June 2026! Rental car had small bulge in tyre (which was unnoticed on rental when rest of vehicle was checked out/photos taken of paintwork etc)so they rang Bari Locauto & was advised to return car & get another vehicle which they did so. Then on return day of second rental car were charged 400 plus euros!! Cheaper to have just changed the tyre but against contract code!! Be aware of this terrible company!!

June 23, 2026
Unprompted review
Rated 4 out of 5 stars

Quick pick up

June 24, 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Dear customer,thank you for your feedback.
We are glad that you enjoyed our service.
We hope to welcome you back and earn a 5-star rating next time.
Chiara

Rated 5 out of 5 stars

the process of the rent

the process of the rent - a car made partial online by me and then at the location took almost 5 minutes

all great and the guys very kind.

super easy i highly recomand, i think they are super UNDERRATED.

they give me a Clio with 7k km.

June 27, 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Satisfied return customer

Rented a vehicle for three months at a competitive price. Vehicle was great. Pick up and drop off from Bari Centrale Railway Station was extremely quick and straightforward and Daniele and the staff were great. Have used Locauto before and would use them again.

June 28, 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

I received great service

I received great service; I booked the car in advance with full insurance. I was given a clean car in excellent mechanical condition. Pickup and drop-off were quick. I had no incidents.

June 26, 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

Quick service

Quick service. Pleasant and clean car. Discussion insurance. Full inclusive package does not include own risk in case of theft. One cannot call this full package.

June 29, 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Dear Maria,thank you for your feedback. We are pleased to hear that you enjoyed our quick service and found the car clean and pleasant.
Regarding your comment about the insurance, we understand how the term "full package" can lead to confusion when an excess still applies. We would like to clarify that in the car rental industry, insurance coverage is strictly tied to regional risk assessments.To balance this risk, the theft excess (own risk) cannot be completely removed, but it is halved (reduced by 50%) to offer the maximum protection possible under local regulations.
We always strive for transparency, and we appreciate your input as it helps us improve how we communicate these regional insurance limitations to our guests. We hope to welcome you back soon for an even better experience.
Elisa

Rated 3 out of 5 stars

Bit disappointed on how dirty the car…

Bit disappointed on how dirty the car was☹️
Really difficult to find the drop off in the city (Bari)
Good response time to messages and whatsApp

June 24, 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Dear Terence,thank you for sharing your experiene.
We apologize for the issues you experienced during your rental, but we are very glad that our staff was helpful via WhatsApp messages.Regarding the cleanliness, we will share your feeback with our relevant department to improve our service.
We hope to welcome you back for a better experience.
Chiara

Rated 5 out of 5 stars

A reliablecompany that I can highly recommend.

Everything went quickly and smoothly. I can only recommend

June 29, 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Great service,for recomendation

Great service,for recomendation. I will use them again next time.

June 29, 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Better than at the airport

We made a good call of not taking the rental at the airport. The queues there were huge. Instead we rode to the central train station in Bari and took the car there. No queue at all, attentive staff, fast processing.

There isn't really a nice pickup point - they drive the car to you and stop on a street (with traffic) about 100m away from the office (so if any disputes at pickup had occurred, it would have been a bit weird).

The return is self-service and even further from the office (about a 8min walk from train station) - by parking the car in the parking lot, and dropping the key in a box. I had a hard time finding the box though as they are multiple staircases that lead outside and only one of them reaches the parking lot office with the box (doing that with the baggages and in the heat wasn't super nice experience).

But overall it was positive - the car was fine, processing was fine.

June 22, 2026
Locauto Group - Bari Stazione Centrale logo

Reply from Locauto Group - Bari Stazione Centrale

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look