5 stars ⭐⭐⭐⭐⭐ We had a great experience with Locauto in Bari. The whole rental process was smooth and straightforward, and the staff was helpful and professional. The car was excellent, clean... See more
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5 stars ⭐⭐⭐⭐⭐ We had a great experience with Locauto in Bari. The whole rental process was smooth and straightforward, and the staff was helpful and professional. The car was excellent, clean... See more
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Car was perfect. Staff in Bari office is efficient, instructions for the check-out week-end clear, and received in our native language ! A plus would be to receive a notification from Locauto when th... See more
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Vicenzo and the whole team provided excellent service, answering all our questions and giving us the support we needed to make the rental hassle-free. The car was in great condition. Nothing to compla... See more
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Great Service, good car, perfect customer experience - Had a rental car for one day on short notice organized via our hotel. Just 10 minutes after asking for a car at the hotel reception the car was r... See more
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Presso l'ufficio Locauto Rent di Bari Stazione Centrale in Piazza Aldo Moro snc potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0803525370 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro.
Piazza Aldo Moro snc, 70121, Bari, Puglia, Italy

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I had an excellent experience with this car rental company. Everything was perfect from start to finish. The staff were friendly, professional, and always willing to help. Communication was fast, clear, and hassle-free throughout the entire process.

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
They are very professional. Everything went very smoothly and quickly, from receiving the car to handing it over.
Keep up the good work.

Reply from Locauto Group - Bari Stazione Centrale
Versatility in the place you get and return the car, car upgrade with no money, easy to return at any hour, great service.

Reply from Locauto Group - Bari Stazione Centrale
My son was totally ripped off by Locauto Bari car rental in June 2026! Rental car had small bulge in tyre (which was unnoticed on rental when rest of vehicle was checked out/photos taken of paintwork etc)so they rang Bari Locauto & was advised to return car & get another vehicle which they did so. Then on return day of second rental car were charged 400 plus euros!! Cheaper to have just changed the tyre but as this was against hire contract the car was returned for replacement vehicle as advised to do by staff. There should not have been any extra charges. Be aware of this terrible company!!

Reply from Locauto Group - Bari Stazione Centrale
the process of the rent - a car made partial online by me and then at the location took almost 5 minutes
all great and the guys very kind.
super easy i highly recomand, i think they are super UNDERRATED.
they give me a Clio with 7k km.

Reply from Locauto Group - Bari Stazione Centrale
Rented a vehicle for three months at a competitive price. Vehicle was great. Pick up and drop off from Bari Centrale Railway Station was extremely quick and straightforward and Daniele and the staff were great. Have used Locauto before and would use them again.

Reply from Locauto Group - Bari Stazione Centrale
I received great service; I booked the car in advance with full insurance. I was given a clean car in excellent mechanical condition. Pickup and drop-off were quick. I had no incidents.

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
Quick service. Pleasant and clean car. Discussion insurance. Full inclusive package does not include own risk in case of theft. One cannot call this full package.

Reply from Locauto Group - Bari Stazione Centrale
Bit disappointed on how dirty the car was☹️
Really difficult to find the drop off in the city (Bari)
Good response time to messages and whatsApp

Reply from Locauto Group - Bari Stazione Centrale
Davide and the rest of the team were so helpful! Loved the car too.

Reply from Locauto Group - Bari Stazione Centrale
Everything went quickly and smoothly. I can only recommend

Reply from Locauto Group - Bari Stazione Centrale
Great service,for recomendation. I will use them again next time.

Reply from Locauto Group - Bari Stazione Centrale
We made a good call of not taking the rental at the airport. The queues there were huge. Instead we rode to the central train station in Bari and took the car there. No queue at all, attentive staff, fast processing.
There isn't really a nice pickup point - they drive the car to you and stop on a street (with traffic) about 100m away from the office (so if any disputes at pickup had occurred, it would have been a bit weird).
The return is self-service and even further from the office (about a 8min walk from train station) - by parking the car in the parking lot, and dropping the key in a box. I had a hard time finding the box though as they are multiple staircases that lead outside and only one of them reaches the parking lot office with the box (doing that with the baggages and in the heat wasn't super nice experience).
But overall it was positive - the car was fine, processing was fine.

Reply from Locauto Group - Bari Stazione Centrale
I had an excellent experience with this car rental company. Everything was perfect from start to finish. The staff were extremely friendly, professional, and helpful, making the entire process smooth and stress-free. The car was clean, well-maintained, and in excellent condition. The overall service exceeded my expectations, and I couldn't have asked for a better experience. I highly recommend this company to anyone looking for reliable and high-quality car rental service. Thank you!

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
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