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Locauto Group - Bari Stazione Centrale Reviews 

2,012
TrustScore 4.5 out of 5

4.7

Piazza Aldo Moro snc, 70121 Bari, Puglia, IT


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Rated 5 out of 5 stars

5 stars ⭐⭐⭐⭐⭐ We had a great experience with Locauto in Bari. The whole rental process was smooth and straightforward, and the staff was helpful and professional. The car was excellent, clean... See more

Company replied

Rated 5 out of 5 stars

I had no problem at all with booking a car for the same day. No deposit, no credit card required for the full insurance package. Returning the car was also very easy at the designated location but i h... See more

Company replied

Rated 5 out of 5 stars

Car was perfect. Staff in Bari office is efficient, instructions for the check-out week-end clear, and received in our native language ! A plus would be to receive a notification from Locauto when th... See more

Company replied

Rated 5 out of 5 stars

Vicenzo and the whole team provided excellent service, answering all our questions and giving us the support we needed to make the rental hassle-free. The car was in great condition. Nothing to compla... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Stazione Centrale in Piazza Aldo Moro snc potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0803525370 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro.


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4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,012)

62,602 reviews in the last 12 months

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Rated 5 out of 5 stars

⭐ Review for Locauto Group

⭐ Review for Locauto Group – Bari Stazione Centrale

I recently rented a car from Locauto Group – Bari Stazione Centrale, and the whole experience was excellent. The service was truly impressive. The employee who assisted us was extremely kind, professional, and took the time to explain everything.

The car itself was in good condition, very clean, and ran smoothly throughout the entire day. We rented it for 1 day and everything went flawlessly — no issues, no surprises.

We are satisfied and strongly recommend Locauto Group to anyone looking for reliable service and well‑maintained cars in Bari.

May 11, 2026
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Reply from Locauto Group - Bari Stazione Centrale

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Bari train station

Micky and Thomas Bari train station are the ultimate team, and very pleasant. Though not sure what they talked about in italian, but didn't mind:D

May 12, 2026
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Reply from Locauto Group - Bari Stazione Centrale

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

I highly recommend

I highly recommend, very nice service, everything went very smoothly

May 13, 2026
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Reply from Locauto Group - Bari Stazione Centrale

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Very smooth and professional experience…

Very smooth and professional experience with Locauto in Bari 🙂
The pickup process was fast and clear, the car was in very good condition and the return at the airport was easy and stress-free — which is honestly one of the most important things when travelling with family and children.
As I’m comfortable driving manual transmission cars, the team provided us a brand new fully equipped Opel Corsa, which made the whole Puglia road trip even more enjoyable 😊🚗
No hidden surprises, good organization and overall a very relaxed rental experience.

Would definitely use Locauto again in Italy 🇮🇹

May 19, 2026
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Reply from Locauto Group - Bari Stazione Centrale

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Great and quick

Great and quick, no deposit needed

May 12, 2026
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Reply from Locauto Group - Bari Stazione Centrale

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 3 out of 5 stars

A few problems, but a good car rental company

The car was not very clean and did not have any windshield washer fluid. Other than this, the car worked fine and the people at the office were very friendly and efficient.

May 19, 2026
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Reply from Locauto Group - Bari Stazione Centrale

Dear David,thank you for you feedback.
We are glad to hear taht you enjoyed our friedly staff.
We apologize for the condition of the vehicle, which did not meet our service standards.We have noted your feedback and will share it with the relevant department to improve our vehicle inspection procedures.
We hope to welcome you back with a better service.
Elisa

Rated 5 out of 5 stars

Easy pick up and drop off

Easy pick up and drop off. Saff was great - especially Davido when we returned our car.

May 15, 2026
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Reply from Locauto Group - Bari Stazione Centrale

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Great service

Easy check in. Great service, new car. Everything went perfect.

May 11, 2026
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Reply from Locauto Group - Bari Stazione Centrale

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Smooth

We rented a car from Bari and paid the full coverage just in case, we didn’t have any problems, and the question I had were answered quickly when I called the organisation.

May 16, 2026
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Reply from Locauto Group - Bari Stazione Centrale

Dear Kristin,thank you for your feedback and giving us the chance to explain.We would like to confirm that the charge for returning the car to another location was charged only once, at the beginning of the rental.The mail, you received at the end,was not a charge but the final invoice for contract closure.We hope to welcome you back soon.Chiara

Rated 5 out of 5 stars

Quick and Easy

Quick and Easy

May 9, 2026
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Reply from Locauto Group - Bari Stazione Centrale

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Customer service was very professional

Customer service was very professional. Everyone did a great job. The car was very comfortable.

May 13, 2026
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Reply from Locauto Group - Bari Stazione Centrale

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Bari Locauto

On arrival the team were friendly, helpful, quick and gave me an upgraded car. I asked for a manual but was given an auto which was my only issue. Other than that the car was great, clean and no issues either checking in or dropping off.

April 28, 2026
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Reply from Locauto Group - Bari Stazione Centrale

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Staff was nice

Staff was nice, car was excellent

May 1, 2026
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Reply from Locauto Group - Bari Stazione Centrale

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Professional and fast

Professional approach and fast renting procedure. Convenient return of the car to the parking lot in the late hours.

May 8, 2026
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Reply from Locauto Group - Bari Stazione Centrale

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Fast and professional

Very impressed with the staff at this location. They were helpful and efficient, making the pick-up and drop-off very easy. Will definitely use them again.

May 5, 2026
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Reply from Locauto Group - Bari Stazione Centrale

Thank you for leaving us a positive review! See you soon, Enrico

Rated 4 out of 5 stars

I picked up the car from the Locauto…

I picked up the car from the Locauto office near Bari Central Station. The office was easy to find, the staff was friendly and professional, and thanks to the online Smart Check-in, the whole document process was very fast and convenient.

The car itself was excellent and clean. However, later in the evening I noticed that one of the headlights was not working. I believe this is something the company should check before handing over the vehicle to customers.

Returning the car was also very convenient. I appreciated the 24/7 return option... you simply leave the car in the designated parking area and drop the keys into the metal box near the office. Very practical for early or late returns.

One thing that could be explained better is the parking procedure when returning the car. Nobody informed me that I needed to take a ticket from the machine when entering the private parking area. There is also another unguarded parking lot nearby, so I lost some time trying to understand where exactly I should park.

Despite these small issues, everything worked out fine and overall I had a positive experience with Locauto in Bari.

May 4, 2026
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Reply from Locauto Group - Bari Stazione Centrale

Dear Miloslav,thank you for taking the time to write this kind review.We are delighted that you appreciated every aspect of our service. Thank you for using our Smart Check-in; we are glad it saved you time. We sincerely apologize for the inconvenience with the headlight, as your safety is our top priority. We will review this with the relevant department to improve our vehicle inspections. Regarding the return instructions, we are sorry for the lack of clarity. We understand how stressful it is to find your way without clear information. We will work with our office to improve the directions for returning the car.We hope to welcome you back with an even better experience.Chiara

Rated 5 out of 5 stars

It was ok

I didn't have any problem

April 13, 2026
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Reply from Locauto Group - Bari Stazione Centrale

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 4 out of 5 stars

Just one inconvenience

Everything went well, with just one inconvenience — according to my reservation, they did not have a child seat of the booked size.

May 4, 2026
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Reply from Locauto Group - Bari Stazione Centrale

Dear Gelmis,thank you for your feedback.We are glad that everything went well.We sincerely apologize for the inconvenience regarding the child seat. We strive to meet all our customers' requirements, especially when it comes to family safety. We have shared your report with our local team to prevent this from happening again.We hope to welcome you back soon for a much smoother journey.Chiara

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