We had an excellent service from start to finish on 6th June 2025 at Milano Liante. After a competitor refused to give us the car w have pre-booked for no good reason me, my husband and our 4 year old... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We had an excellent service from start to finish on 6th June 2025 at Milano Liante. After a competitor refused to give us the car w have pre-booked for no good reason me, my husband and our 4 year old... See more
Company replied
Very good experience and service. No waiting time during pick up as well as delivery. Excellent staff and service both at check in as well as car park. Excellent car also. Will prefer Locauto the... See more
Company replied
Everything was really good especially the service in Catania airport. The reason we don’t give five is that we found it a little bit difficult to return the car in Torino. There were no one to talk w... See more
Company replied
The pick-up and drop-off processes were quick, simple, and very efficient, making the entire rental experience completely stress-free. The staff communicated clearly in English and were profession... See more
Company replied
Presso l'ufficio Locauto Rent di Milano Linate Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020413. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizi disponibili: Elefast e auto elettriche per spostamenti veloci, sicuri e senza restrizioni di ZTL e di parcheggio.
Via Forlanini, 20090, Segrate, Milano / Lombardia, Italy

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Locauto Group - Milano Linate Aeroporto
Very good experience and service. No waiting time during pick up as well as delivery.
Excellent staff and service both at check in as well as car park. Excellent car also.
Will prefer Locauto the next visit to Italy

Reply from Locauto Group - Milano Linate Aeroporto
Easy Collect & Return at the airport, nice staff that helps with all your questions. No complaints, can absolutely recommend.

Reply from Locauto Group - Milano Linate Aeroporto

Reply from Locauto Group - Milano Linate Aeroporto
The car was ok but nobody explanada me how does it work al milano garaje. And the check Outlook at pisa airport is whitout People. Nobody was there. I don like that kind of process

Reply from Locauto Group - Milano Linate Aeroporto

Reply from Locauto Group - Milano Linate Aeroporto
Everything just went very smoothly. Parking is a bit of a wall from the airport, not very easy to find, both for pickup and for return, but that was all.

Reply from Locauto Group - Milano Linate Aeroporto
Great customer service at the front desk!! Very much appreciated. Great car; easy return. Will use again

Reply from Locauto Group - Milano Linate Aeroporto
We had an excellent service from start to finish on 6th June 2025 at Milano Liante. After a competitor refused to give us the car w have pre-booked for no good reason me, my husband and our 4 year old were left at the airport wondering what to do. Locauto had a vehicle available and both employees made our life so much easier! They sorted out everything for us within minutes and we were on our merry way! Cannot thank Liliana and her curly smiley colleague enough (I am sorry cannot remember the name!). Cannot recommend enough for a fuss free, stress free service :-)

Reply from Locauto Group - Milano Linate Aeroporto
Everything was really good especially the service in Catania airport. The reason we don’t give five is that we found it a little bit difficult to return the car in Torino. There were no one to talk with at 1800 hours, so we had to call by phonr to be sure to deliver the car in the right way. We felt a little bit insecure.

Reply from Locauto Group - Milano Linate Aeroporto

Reply from Locauto Group - Milano Linate Aeroporto
The pick-up and drop-off processes were quick, simple, and very efficient, making the entire rental experience completely stress-free. The staff communicated clearly in English and were professional, friendly, and helpful throughout.
What impressed me most was the transparency. There were no hidden fees, unnecessary upselling, or attempts to find minor issues with the vehicle at return. Everything was handled honestly and fairly, which gave us great peace of mind while traveling in a foreign country.
I highly recommend this rental company to anyone looking for a reliable, trustworthy, and hassle-free car rental experience.

Reply from Locauto Group - Milano Linate Aeroporto
God service at the desk, and easie to collect the car . Same good service when we return the car.

Reply from Locauto Group - Milano Linate Aeroporto
Easy pick up with minimum wait and easy drop off. Good car with very low mileage.

Reply from Locauto Group - Milano Linate Aeroporto

Reply from Locauto Group - Milano Linate Aeroporto
Great service on Milano Linate airport. Very friendly and helpful guy, good car, free upgrade from smallest car to Peugeot 208. Recommended!

Reply from Locauto Group - Milano Linate Aeroporto
Everything was smooth, they helped to get process completed quickly. The only thing is car pickup is some where in the corner, takes time to reach.

Reply from Locauto Group - Milano Linate Aeroporto
Excellent service from start to finish. The staff were friendly, professional, and helpful. The car was clean, the pickup and return process was quick and easy, and everything went smoothly. I would definitely rent from Locauto again. Highly recommended!

Reply from Locauto Group - Milano Linate Aeroporto

Reply from Locauto Group - Milano Linate Aeroporto
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.