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Locauto Group - Milano Linate Aeroporto Reviews 

4,705
TrustScore 4.5 out of 5

4.5

Via Forlanini, 20090 Segrate, Milano / Lombardia, IT


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Rated 5 out of 5 stars

We had an excellent service from start to finish on 6th June 2025 at Milano Liante. After a competitor refused to give us the car w have pre-booked for no good reason me, my husband and our 4 year old... See more

Company replied

Rated 5 out of 5 stars

Very good experience and service. No waiting time during pick up as well as delivery. Excellent staff and service both at check in as well as car park. Excellent car also. Will prefer Locauto the... See more

Company replied

Rated 4 out of 5 stars

Everything was really good especially the service in Catania airport. The reason we don’t give five is that we found it a little bit difficult to return the car in Torino. There were no one to talk w... See more

Company replied

Rated 5 out of 5 stars

The pick-up and drop-off processes were quick, simple, and very efficient, making the entire rental experience completely stress-free. The staff communicated clearly in English and were profession... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Milano Linate Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020413. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizi disponibili: Elefast e auto elettriche per spostamenti veloci, sicuri e senza restrizioni di ZTL e di parcheggio.


Contact info

  • Via Forlanini, 20090, Segrate, Milano / Lombardia, Italy

  • +39 0243020413
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4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.5

All reviews

(4,705)

63,469 reviews in the last 12 months

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Rated 4 out of 5 stars

Quick and easy

Quick and easy. Friendly staff. Highly recommended

July 21, 2026
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Reply from Locauto Group - Milano Linate Aeroporto

Thank you for your wonderful feedback and for choosing Locauto! We truly appreciate your business and hope to have the pleasure of assisting you again in the future.
Anna

Rated 5 out of 5 stars

Excellence in service

Very good experience and service. No waiting time during pick up as well as delivery.
Excellent staff and service both at check in as well as car park. Excellent car also.
Will prefer Locauto the next visit to Italy

July 30, 2026
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Reply from Locauto Group - Milano Linate Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Easy Collect & Return at the airport

Easy Collect & Return at the airport, nice staff that helps with all your questions. No complaints, can absolutely recommend.

July 30, 2026
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Reply from Locauto Group - Milano Linate Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Easy transaction

Easy transaction, all agents were helpful throughout the process.

July 30, 2026
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Reply from Locauto Group - Milano Linate Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 3 out of 5 stars

Tht vets was the car and the guy of the ofiice then nobody assist us anymoreThe car was ok but nobody explanada me…

The car was ok but nobody explanada me how does it work al milano garaje. And the check Outlook at pisa airport is whitout People. Nobody was there. I don like that kind of process

July 29, 2026
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Reply from Locauto Group - Milano Linate Aeroporto

Dear Eduardo,thank you for sharing your feedback.
Thank you for taking the time to share your feedback with us.
We are truly sorry to hear that our service did not meet your expectations.Regarding your return at Pisa Airport, please note that your vehicle was dropped off outside of our office operating hours, which is why our team was not on-site at that moment. However, our staff inspected the vehicle as soon as the office opened and sent all the return documentation directly to your email.
We have taken note of your comments to help us improve our service and handoff procedures. We truly hope to have another opportunity in the future to welcome you back and regain your trust.
Chiara

Rated 5 out of 5 stars

Nice car

Nice car. Effortlessly booking and pickup return.

July 27, 2026
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Reply from Locauto Group - Milano Linate Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Everything just went very smoothly

Everything just went very smoothly. Parking is a bit of a wall from the airport, not very easy to find, both for pickup and for return, but that was all.

July 29, 2026
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Reply from Locauto Group - Milano Linate Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Great customer service at the front…

Great customer service at the front desk!! Very much appreciated. Great car; easy return. Will use again

July 22, 2026
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Reply from Locauto Group - Milano Linate Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

We had an excellent service from start…

We had an excellent service from start to finish on 6th June 2025 at Milano Liante. After a competitor refused to give us the car w have pre-booked for no good reason me, my husband and our 4 year old were left at the airport wondering what to do. Locauto had a vehicle available and both employees made our life so much easier! They sorted out everything for us within minutes and we were on our merry way! Cannot thank Liliana and her curly smiley colleague enough (I am sorry cannot remember the name!). Cannot recommend enough for a fuss free, stress free service :-)

June 6, 2026
Unprompted review
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Reply from Locauto Group - Milano Linate Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 4 out of 5 stars

Everything was really good especially…

Everything was really good especially the service in Catania airport. The reason we don’t give five is that we found it a little bit difficult to return the car in Torino. There were no one to talk with at 1800 hours, so we had to call by phonr to be sure to deliver the car in the right way. We felt a little bit insecure.

July 19, 2026
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Reply from Locauto Group - Milano Linate Aeroporto

Dear Jens,thank you so much for taking the time to share your feedback with us!
We are delighted to hear that everything went so well with your rental and that you enjoyed the service provided by our team.
At the same time, we sincerely apologize for the uncertainty you experienced during your return in Turin. Please note that our office in Turin closes at 6:00 PM, which is why no staff members were available in person at that time. However, we are very glad that you were able to reach us by phone and receive all the necessary information to complete your drop-off smoothly and safely.
We truly appreciate your comments, as they help us improve how we communicate after-hours return procedures to our guests. We hope to welcome you back again soon for a full 5-star experience!
Elisa

Rated 5 out of 5 stars

Wonderful experience!

The pick-up and drop-off processes were quick, simple, and very efficient, making the entire rental experience completely stress-free. The staff communicated clearly in English and were professional, friendly, and helpful throughout.

What impressed me most was the transparency. There were no hidden fees, unnecessary upselling, or attempts to find minor issues with the vehicle at return. Everything was handled honestly and fairly, which gave us great peace of mind while traveling in a foreign country.

I highly recommend this rental company to anyone looking for a reliable, trustworthy, and hassle-free car rental experience.

July 27, 2026
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Reply from Locauto Group - Milano Linate Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

God service at the desk

God service at the desk, and easie to collect the car . Same good service when we return the car.

July 25, 2026
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Reply from Locauto Group - Milano Linate Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Easy pick up with minimum wait and easy…

Easy pick up with minimum wait and easy drop off. Good car with very low mileage.

July 18, 2026
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Reply from Locauto Group - Milano Linate Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars
Locauto Group - Milano Linate Aeroporto logo

Reply from Locauto Group - Milano Linate Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Great service on Milano Linate airport

Great service on Milano Linate airport. Very friendly and helpful guy, good car, free upgrade from smallest car to Peugeot 208. Recommended!

July 11, 2026
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Reply from Locauto Group - Milano Linate Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Everything was smooth

Everything was smooth, they helped to get process completed quickly. The only thing is car pickup is some where in the corner, takes time to reach.

July 16, 2026
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Reply from Locauto Group - Milano Linate Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The staff were friendly, professional, and helpful. The car was clean, the pickup and return process was quick and easy, and everything went smoothly. I would definitely rent from Locauto again. Highly recommended!

July 20, 2026
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Reply from Locauto Group - Milano Linate Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

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