We had an excellent experience from start to finish. The car was very clean, comfortable, well maintained, and in great condition. We had no issues at all during the entire rental period, and it was... See more
Company replied
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We arrived at Malpensa at 11:30 p.m. only to find out that the car we had rented and paid for in advance was not available. We were travelling with two young children and had no option of staying... See more
Company replied
Excellent value for money. Locauto Group Milano Malpensa Aeroporto T1 offered a great rate, the car was clean and fuel-efficient, and there were no hidden charges. Pickup and drop-off were quick, and... See more
Company replied
Your agents at Malpensa airport worked hard to find us a car last minute. The drop off was very easy although construction at the Bergamo airport caused some confusion - but we finally found it.
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Milano Malpensa Terminal 1, potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 +39 0243020402. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Ferno, 21010, Malpensa, Varese / Lombardia, Italy
- +39 0243020402
Unisciti a MyLocauto Friends
4.6
Excellent
10K reviews
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I think one of the best auto rental…
I think one of the best auto rental companies for the ease by which I took the rental car and the return. Very convenient .Customer sercice was top notch
August 28, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T1
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Reply from Locauto Group - Milano Malpensa Aeroporto T1
Many thanks, see you soon! Erika
Perfect and the car is new
August 20, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T1
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Reply from Locauto Group - Milano Malpensa Aeroporto T1
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Very good service
Very good service, polite staff, Car in excellent condition and very smooth return. They gave us the QR code with the location return point so we returned swiftly and without any delay at the airport. The pick up point was a bit confusing, you have to go first sign the contract in a different place and then go all the way to their Parking. I’m very pleased in general, I will certainly rent a car with them next time I visit Italy again.
August 27, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T1
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Reply from Locauto Group - Milano Malpensa Aeroporto T1
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Good and fast service
Good and fast service. We have rented the car directly in the Terminal without any reservation (in short, we were declined a preordered car by other company, so we had to find one directly in the terminal). And, service was great, price was the same as online.
We had full Kasko purchased, so no headache and no any issues upon returning the car.
July 16, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T1
That's great to hear! See you soon, Angelo
Reply from Locauto Group - Milano Malpensa Aeroporto T1
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Reply from Locauto Group - Milano Malpensa Aeroporto T1
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Great service and lovely people
Great service and lovely people. Very friendly and helpful — highly recommended!
August 19, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T1
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
The car was new clean and suitable for…
The car was new clean and suitable for our trip
August 19, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T1
Thank you for your feedback! Fausto
Excellent service
Very helpful, professional staff, quick pick up and return, competitive prices, conditions
August 25, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T1
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
This is my third experience with Locauto
This is my third experience with Locauto and I cannot praise them more. It is the best company I've ever used. (Disclaimer: never been to the accident, so I do not know how they handle that). No hidden fees, no pushing the client towards the unnecessary insurance. Good cars, smooth check-in and check-out process.
August 23, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T1
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Easy booking online on the company's…
Easy booking online on the company's website. Easy take over of the car at the airport with very helpful and friendly employees. No problem with giving back the car even after closing hours.
August 24, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T1
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Great service and staff
August 18, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T1
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Reply from Locauto Group - Milano Malpensa Aeroporto T1
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Great service
Great service! I really liked the promptness of the processing and the politeness of the staff. Everything went quickly and without any extra hassle. Highly recommend!
August 25, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T1
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Great car new and shine
Great car new and shine! Service and staff amazing helpful and perfect trip 5 days and zero issues in all stages, highly recommended!!!
August 25, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T1
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
We were charged twice for our car…
We were charged twice for our car rental. We have sent emails to clear this situation. We planned and booked our rental online. When we arrived the agent processed a new rental agreement and changed us twice. Please look into or provide a contact number/ email so this can be resolved. Thank you.
July 25, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T1
Dear Mike, tank you for your review.
We are really sorry to hear that your experience was not as clear as we aim for it to be.
Please do nit hesitate to get in touch with our Customer Service team by clicking here:https://portale.locautorent.com/websitecs/cs-home.aspx
We hope to welcome you back for a much better experience next time.
Elisa
I previously had an unpleasant…
I previously had an unpleasant experience with Sixt, where they simply took the key when I returned the car without properly inspecting it, and later made an unexpected insurance claim for alleged damage. This time, however, I was very satisfied because the condition of the vehicle was clearly checked both at pickup and return, and everything was mutually confirmed and signed off before I left.
August 22, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T1
Dear Choi,Thank you so much for sharing your feedback! We are truly happy to hear that you appreciated the transparency and fairness of our check-in and check-out procedures. Ensuring clear and mutual confirmation at both pickup and return is a top priority for us.
We look forward to welcoming you back soon for another 5-star experience!
Elisa
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