My experience with Locauto was quite good in the sense that the staff was very kind and nice. I had no problems in collecting the Car as I used the smart Check-In feature, but I was given a different... See more
Company replied
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Collection was straightforward, everything explained clearly. No hard sell of extra insurance which we have been faced with before. Drop off was a similar experience. We were offered that a taxi was... See more
Company replied
Easy pickup and dropoff, and great staff make Locauto my first choice for rentals in Italy.
Company replied
Rented from this company in Parma, Italy. Very smooth process, and the employee, Manuel, spoke very good English, which made the process very easy. My hybrid Panda was just right for driving around th... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di L.go Alfredo Bottai 21A a Parma potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 3701270985. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Largo Alfredo Bottai 21 A, 43123, Parma, Emilia-Romagna, Italy
- +39 3701270985
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4.8
Excellent
785 reviews
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front office efficiente e gentile
front office efficiente e gentile, nessun problema per il check in e check out
June 23, 2023
Reply from Locauto Group - Parma DT
Grazie per la bellissima recensione, siamo davvero felici di leggere le tue parole! Il nostro team è entusiasta. Non vediamo l'ora di rivederti, Davide
AVOID THIS PLACE
AVOID THIS PLACE! The man who is working there was really rude and unprofessional. I think he has to change his profession. I had a pick up scheduled at 18:00. I called him at 17:00 and then at 17:30 that my colleagues might be late max 5 minutes. They came exactly at 18:00 and the location was already closed. He was aware and he did not wait for them anyway. He did not pick up the phone. He did it intentionally!! I have never experienced such rude customer service. Zero understanding for the customer!!!
June 8, 2023
Unprompted review
Great service
Made reservations through Expedia, but the local staff were excellent. Very helpful - went over everything with us.
May 30, 2023
Reply from Locauto Group - Parma DT
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Best prices for rental car in Parma.
May 25, 2023
Reply from Locauto Group - Parma DT
That's great to hear! See you soon, Gaia
All was good except there wasn’t any…
All was good except there wasn’t any windshield wiper fluid
May 20, 2023
Reply from Locauto Group - Parma DT
Thank you for your feedback Adam. We have forwarded your report to the competent department. It's important to improve and provide a better service. See you soon, Gaia
Reply from Locauto Group - Parma DT
That's great to hear! See you soon, Gaia
Good overall experience
Good overall experience. With better explanation of the procedure to being taken to collect the car. Great customer service
December 8, 2022
Reply from Locauto Group - Parma DT
Hey, thank you so much for your positive feedback and for taking the time to post this review.
Carlo
Reply from Locauto Group - Parma DT
Thank's for giving us your positive feedback, we are glad you enjoyed your trip with Locauto.
Carlo
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