Great Car with very helpful service on arrival. Regular traveller to Pescara and Locauto are the best I have used combined with low holding charge on credit card. Only comment I would ask is that they... See more
Company replied
Location
Switch locationVia Tiburtina Km 229.100, 65131 Pescara, Pescara / Abruzzo, IT
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service! Super friendly staff. Everything went perfectly. Keep up the good work! I’ll definitely book with you again on my next trip. Servizio eccellente! Personale gentilissimo. È andato tu... See more
Company replied
Locauto PESCARA airport: the man at the desk, sorry I forgot his name, was welcoming, professional, gave clear explanation, made it easy for me. Then Simone at the company parking lot gave the key,... See more
Company replied
Quick and efficient and friendly service by staff throughout. Clear instructions given if returning the vehicle after hours. The vehicle was exceptionally clean. Our second time using Locauto and we c... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Pescara Aeroporto Internazionale potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori info, contatta il Centro Prenotazioni o direttamente la location al numero +39 0854312994. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Via Tiburtina Km 229.100, 65131, Pescara, Pescara / Abruzzo, Italy
- +39 0854312994
Unisciti a MyLocauto Friends
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast check-in and check out
Fast check-in and check out. Car is meeting expectations and in good order
October 15, 2025
Reply from Locauto Group - Pescara Aeroporto
Thank you so much! Is there anything would you suggest we improve? See you soon, Carlo
Great !
Everything in the whole process of booking and renting the car was easy ans simple.
The Locauto people at the Pescara airport (on the phone and on the site) were really nice.
Everything went super well ! Thanks !
October 21, 2025
Reply from Locauto Group - Pescara Aeroporto
Many thanks, see you soon! Erika
Great company good clean car great…
Great company good clean car great price and great service very helpful team with pick ups and drop off
October 21, 2025
Reply from Locauto Group - Pescara Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Nice and polite staff
Nice and polite staff, working both at the Office and in the parking
October 20, 2025
Reply from Locauto Group - Pescara Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Excellent service as always
October 20, 2025
Reply from Locauto Group - Pescara Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Reply from Locauto Group - Pescara Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Smooth and easy car pick-up and…
Smooth and easy car pick-up and drop-off. The only thing missing was some washer fluid.
October 14, 2025
Reply from Locauto Group - Pescara Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Reply from Locauto Group - Pescara Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
Quick rental with no problems
It was quick with no problem. I could use my Visa debit card. Quite cheap. Returned key to drop box. No issues
October 4, 2025
Reply from Locauto Group - Pescara Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reputable car rental
The employee was very friendly and professional.
The rental car was in top condition.The return of the rental car went without any problems.Didn't know Locauto as a car rental company before and was pleasantly surprised by the good service.
Can recommend Locauto.
October 8, 2025
Reply from Locauto Group - Pescara Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Reply from Locauto Group - Pescara Aeroporto
That's great to hear! See you soon, Angelo
The attention
The attention, the speed of service, the quality, the delivery and the very fast return, excellent and highly recommended
October 8, 2025
Reply from Locauto Group - Pescara Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Reply from Locauto Group - Pescara Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
It was all great.cant complain about…
It was all great.cant complain about anything.great personal and car without problems.will do it again for sure.
October 7, 2025
Reply from Locauto Group - Pescara Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
real 5 stars
Fresh car, little talk, nice staff, everything smooth. no aggressive upsale of insurance.
October 5, 2025
Reply from Locauto Group - Pescara Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Good but not unreservedly so.
We liked the car but, not for the first time, were unable to easily sign it off when we returned it. Friendly reception but it a bit worrying to discover that roadside assistance is not part of the standard deal and has to be purchased separately.
October 5, 2025
Reply from Locauto Group - Pescara Aeroporto
Thanks for your feedback. We are here to http://www.locautorent.com/customerservice help you with anything you need. Thank you, Anna
Friendly staff at the reception and…
Friendly staff at the reception and pick up place.
Nice car and good price/value!
September 8, 2025
Reply from Locauto Group - Pescara Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Good customer service at the front desk…
Good customer service at the front desk and from the guy I picked up and dropped off the car from and to.
September 26, 2025
Reply from Locauto Group - Pescara Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Friendly staff
Pescara airport. Friendly staff. Quick walk to the car. Ready to go.
September 22, 2025
Reply from Locauto Group - Pescara Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Hello,
Hello,
I would like to express my dissatisfaction regarding my recent rental with ACA Auto. The vehicle I had requested did not match my request at all.
The customer service was friendly, but that did not make up for the issue. My vehicle was only given to me 40 minutes after my arrival, supposedly due to unavailability, even though there were many vehicles available. This wait was even more disappointing because my flight had arrived earlier than expected.
Therefore, I was not satisfied with the customer service or the handling of the vehicle provision.
Thank you for taking my feedback into consideration to improve your service in the future.
Best regards,
Louisa
September 21, 2025
Reply from Locauto Group - Pescara Aeroporto
We are sorry to hear that your experience was not up to standard, and we appreciate you bringing this to our attention. We would like the opportunity to investigate what went wrong, so please contact our customer center department through our website: http://www.locautorent.com/customerservice Thank you, Luca
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.