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Locauto Group - Pescara Aeroporto Reviews 

2,062
TrustScore 5 out of 5

4.8

Via Tiburtina Km 229.100, 65131 Pescara, Pescara / Abruzzo, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Great Car with very helpful service on arrival. Regular traveller to Pescara and Locauto are the best I have used combined with low holding charge on credit card. Only comment I would ask is that they... See more

Company replied

Rated 5 out of 5 stars

Great service! Super friendly staff. Everything went perfectly. Keep up the good work! I’ll definitely book with you again on my next trip. Servizio eccellente! Personale gentilissimo. È andato tu... See more

Company replied

Rated 5 out of 5 stars

Locauto PESCARA airport: the man at the desk, sorry I forgot his name, was welcoming, professional, gave clear explanation, made it easy for me. Then Simone at the company parking lot gave the key,... See more

Company replied

Rated 5 out of 5 stars

Quick and efficient and friendly service by staff throughout. Clear instructions given if returning the vehicle after hours. The vehicle was exceptionally clean. Our second time using Locauto and we c... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Pescara Aeroporto Internazionale potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori info, contatta il Centro Prenotazioni o direttamente la location al numero +39 0854312994. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Via Tiburtina Km 229.100, 65131, Pescara, Pescara / Abruzzo, Italy

  • +39 0854312994
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4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,062)

62,602 reviews in the last 12 months

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Rated 2 out of 5 stars

Hello,

Hello,

I would like to express my dissatisfaction regarding my recent rental with ACA Auto. The vehicle I had requested did not match my request at all.

The customer service was friendly, but that did not make up for the issue. My vehicle was only given to me 40 minutes after my arrival, supposedly due to unavailability, even though there were many vehicles available. This wait was even more disappointing because my flight had arrived earlier than expected.

Therefore, I was not satisfied with the customer service or the handling of the vehicle provision.

Thank you for taking my feedback into consideration to improve your service in the future.

Best regards,
Louisa

September 21, 2025
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Reply from Locauto Group - Pescara Aeroporto

We are sorry to hear that your experience was not up to standard, and we appreciate you bringing this to our attention. We would like the opportunity to investigate what went wrong, so please contact our customer center department through our website: http://www.locautorent.com/customerservice Thank you, Luca

Rated 3 out of 5 stars

The staff are excellent with great…

The staff are excellent with great customer care. Unfortunately I requested a VW T Cross as we had 4 passengers and luggage. They gave me a Cupra sporty thing that was too small. So beware their " or similar" is not accurate and they group totally different bodied vehicles together.

September 28, 2025
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Reply from Locauto Group - Pescara Aeroporto

Thank you for your feedback. We would like to confirm you that the vehicle assigned to you belongs to the same category you chose during booking process. Unfortunately, it is not possible to choose the specific model and it depends on the availability. Thanks, Luca

Rated 5 out of 5 stars

Locauto is simply the best!

Locauto is our ‘go-to’ car rental place if possible. They are extremely helpful and one of the few companies that still check the car out and in with you present, to check for damage and assist if you’re unsure with anything on the car. They really are the best!

September 26, 2025
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Reply from Locauto Group - Pescara Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 1 out of 5 stars

We left our wallet in the rental car

We left our wallet in the rental car. When we got home, we wrote a letter, but Locauto didn't even respond. In my country, not returning a wallet is theft. Is it different in Italy?

September 17, 2025
Unprompted review
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Reply from Locauto Group - Pescara Aeroporto

We are sorry to hear this. Please get in touch with our customer center department through our website: http://www.locautorent.com/customerservice our staff will help you to solve your issue. Thanks, Luca

Rated 5 out of 5 stars

LocAuto made everything easy.

LocAuto made everything easy.
Check-in and return were quick, the car was spotless and reliable, and the staff were friendly and professional. I’d definitely rent from them again.

September 23, 2025
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Reply from Locauto Group - Pescara Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Seamless collection from the airport

Seamless collection from the airport. This was my second booking with Locauto and will book again on my next adventure.

September 21, 2025
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Reply from Locauto Group - Pescara Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Perfect communication

Perfect communication, everything going well, I only can recommend this company (and I have read a lot of reviews and were a litte bit in doubt) but really perfect experience and I am using rent cars quite lot.

September 17, 2025
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Reply from Locauto Group - Pescara Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

PESCARA Airport. Fiat Panda.

Hi, all proceeding of renting was very fast. Car was clean and all the documents well prepared. I put all my documents in advance what probably speed take it the car. All instructions was clear and good explained on the desk. It was possible to spoke in English. I really recommend Locauto!

August 30, 2025
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Reply from Locauto Group - Pescara Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Perfect

Perfect ! Very kind and professional people ready to help you and guide you through everything ! I would always recommend this company!

September 12, 2025
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Reply from Locauto Group - Pescara Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

You were very efficiente and…

You were very efficiente and professionale ,the car was great,no surprises ..everything was on schedule and the employes were all very politecnico and helpful..
Thank-you..

September 10, 2025
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Reply from Locauto Group - Pescara Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with [Rental] at Pescara Airport. The staff were courteous, professional, and extremely helpful throughout the entire process. I will not hesitate to return to this location for any future car rental needs. Highly recommended.

August 23, 2025
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Reply from Locauto Group - Pescara Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Perfect

Perfect! Everything was very smooth!

August 19, 2025
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Reply from Locauto Group - Pescara Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Good service

Good service. Good car. No problems at all. I really like their 'smart check-in' service, where you can go directly to the car pickup point without the need to queue at the desk. Great job.

August 10, 2025
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Reply from Locauto Group - Pescara Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Crystal clear service

Everything was smooth and clear. Rent with confidence.

July 31, 2025
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Reply from Locauto Group - Pescara Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Friendly locket staff.

Friendly locket staff.
Fast service.
Thorough explanation when picking up the car.

August 3, 2025
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Reply from Locauto Group - Pescara Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Best experience

Best experience. Car was very clean and staff very friendly.

August 3, 2025
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Reply from Locauto Group - Pescara Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

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