It was really easy to take the car in Locauto, when I had questions manger asked quickly! And it was comfortable to drop off the car in Rome.
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Made a reservation very last minute (the night before) and car was cheaper than other places, very clean, staff was very friendly and made the whole process smooth. They’re very transparent, providing... See more
Company replied
Great rental experience! The service was very good and I’m especially happy that they now have automatic cars available. It made my trip much easier. Highly recommend!
Company replied
the service was great, the car was ready at time of arrival and the process was fast, the attendant was clear with instructions. the car was quite used, but clean and safe, no problems at all.
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Prato in via delle Fonti 51/A, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0574969834. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Viale della Repubblica 289, 59100, Prato, Toscana, Italy
- +39 0574969834
Unisciti a MyLocauto Friends
4.5
Excellent
594 reviews
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easy rental
It was really easy to take the car in Locauto, when I had questions manger asked quickly! And it was comfortable to drop off the car in Rome.
April 11, 2026
Reply from Locauto Group - Prato
Thank you for your feedback! Fausto
Reply from Locauto Group - Prato
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Great rental experience
Great rental experience! The service was very good and I’m especially happy that they now have automatic cars available. It made my trip much easier. Highly recommend!
March 3, 2026
Reply from Locauto Group - Prato
Ciao Christiane, thank you for your positive feedback! It was a pleasure to have you as a customer and we hope you'll choose Locauto again for your next trip!
Sara
They are great!
November 23, 2025
Reply from Locauto Group - Prato
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Reply from Locauto Group - Prato
We are so happy about your all-out stressless experience. Lucrezia
Very kind and easy to rent a car in…
Very kind and easy to rent a car in their office at Prato
June 24, 2025
Reply from Locauto Group - Prato
Thank you for the great review! Stefania
We had a terrible Experience the worse
We had a terrible Experience the worse
Fill the gas tank the night before returning it, and perhaps from the gas station to the return location the gas gauge came down just one line, just one line, and only for that I was charged like 70 euros
So is this good Customer Service? Absolutely not !!! This is stealing from a Customer this is so low and cheap, that I Can not beleave a Car Rental company Can do this
June 14, 2025
Reply from Locauto Group - Prato
We are sorry to read your review. You can find more information about the additional charges on the “Special Rental Condition” page or the "General Rental Condition" page https://www.locautorent.com/en/legal-notice/terms-and-conditions/
Our customer center is at your disposal for any question relating to your claim. Please click http://www.locautorent.com/customerservice thanks, Luca
the service was great
the service was great, the car was ready at time of arrival and the process was fast, the attendant was clear with instructions.
the car was quite used, but clean and safe, no problems at all.
June 5, 2025
Reply from Locauto Group - Prato
Many thanks, see you soon! Erika
Very friendly
Very friendly, helpful staff, David.
Car was in good condition.
Very happy with the service:-)
0
May 31, 2025
Reply from Locauto Group - Prato
Thank you for your feedback! Fausto
Reply from Locauto Group - Prato
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
The service was excellent and I loved…
The service was excellent and I loved the car they gave me
April 5, 2025
Reply from Locauto Group - Prato
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Reply from Locauto Group - Prato
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - Prato
Thank you rosa for your feedback. We have forwarded your report to the competent department. We can't wait to have you on board again and deserve 5 stars! See you soon, Luca
Good cars for good prices
I like this company. Good cars for good price. I recommend it to everybody
May 6, 2024
Reply from Locauto Group - Prato
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Price paid was the one communicated
Price paid was the one communicated
The car was good
The full process was very efficient
March 30, 2024
Reply from Locauto Group - Prato
Thank you so much for your positive feedback! We are glad to know you had a good trip with Locauto! Is there anything would you suggest we improve to achieve the 5th missing star? See you on the next rental, Carlo
Reply from Locauto Group - Prato
Thank you for your feedback! See you on the next rental, Carlo
Reply from Locauto Group - Prato
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Such good service, except for one thing
The vehicle was great, and the service very friendly and efficient, except for one thing. On collection there was a shallow, long scratch which was not noted. I asked the agent to note it, but on returning the car it was clear the note had not been made, and there was an effort to blame the scratch on us.
September 29, 2023
Reply from Locauto Group - Prato
Thank you for the positive feedback. We will forward your report to the competent department. we hope anyway to see you soon and deserve the 5th missing star. Gaia
HIGHLY RECOMMENDED
Made a reservation very last minute (the night before) and car was cheaper than other places, very clean, staff was very friendly and made the whole process smooth. They’re very transparent, providing you with detailed documents and the absence of a deposit fee is a very nice bonus. Would definitely rent a car here again, super easy, and would recommend to friends and family!
July 24, 2023
Reply from Locauto Group - Prato
The team is thrilled to hear such good feedback, and we’re proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
staff molto disponibile.
July 14, 2023
Reply from Locauto Group - Prato
We are so happy about your all-out stressless experience. Lucrezia
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