Best attention to detail, friendliness from any rental outlet that I have had in Europe or the U.K.. Very tidy well spoken reception person lovely tidy, well prepared vehicle. Thank you again to the s... See more
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Great experience, good customer service, clean and new car, also we got free upgrade! Perfect for our long travel around Tuscany for 9 days and we did 1500km. Thank you so much .
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Made a reservation very last minute (the night before) and car was cheaper than other places, very clean, staff was very friendly and made the whole process smooth. They’re very transparent, providing... See more
Company replied
the service was great, the car was ready at time of arrival and the process was fast, the attendant was clear with instructions. the car was quite used, but clean and safe, no problems at all.
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Prato in via delle Fonti 51/A, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0574969834. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Viale della Repubblica 289, 59100, Prato, Toscana, Italy
- +39 0574969834
Unisciti a MyLocauto Friends
4.6
Excellent
625 reviews
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Such good service, except for one thing
The vehicle was great, and the service very friendly and efficient, except for one thing. On collection there was a shallow, long scratch which was not noted. I asked the agent to note it, but on returning the car it was clear the note had not been made, and there was an effort to blame the scratch on us.
September 29, 2023
Reply from Locauto Group - Prato
Thank you for the positive feedback. We will forward your report to the competent department. we hope anyway to see you soon and deserve the 5th missing star. Gaia
HIGHLY RECOMMENDED
Made a reservation very last minute (the night before) and car was cheaper than other places, very clean, staff was very friendly and made the whole process smooth. They’re very transparent, providing you with detailed documents and the absence of a deposit fee is a very nice bonus. Would definitely rent a car here again, super easy, and would recommend to friends and family!
July 24, 2023
Reply from Locauto Group - Prato
The team is thrilled to hear such good feedback, and we’re proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
staff molto disponibile.
July 14, 2023
Reply from Locauto Group - Prato
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - Prato
Thank you for leaving us a positive review! See you soon, Enrico
Reply from Locauto Group - Prato
Many thanks, see you soon! Erika
Good service, localization of office could be better
June 16, 2023
Reply from Locauto Group - Prato
Thank you for your feedback Joao. We have forwarded your report to the competent department. It's important to improve and provide a better service. See you soon, Gaia
Very easy transaction!!
Very easy transaction!!
Good job.
May be the car was not the best, but enough to move around Firenzze.
June 8, 2023
Reply from Locauto Group - Prato
Thank you for taking the time to leave a 4-star review. See you soon, Gaia
Reply from Locauto Group - Prato
Thank you for leaving us a positive review. See you soon, Gaia
Disponibilità cortesia efficienza
December 18, 2022
Reply from Locauto Group - Prato
Grazie Alessio! Felici di esserci meritati cinque stelle. A presto, Gaia
I rented the Car in the centre in the…
I rented the Car in the centre in the florence and the pick up is more than 15 kms of the centre!
August 12, 2022
Reply from Locauto Group - Prato
Dear customers,
we regret to read your feedback, since there are two offices in Florence, one in Airport and the other in Downtown.
We hope to host you again soon, to change your final opinion about our service and manpower, we want you happy!
Cheers,
Mario
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