September 15th 2026 Siracusa, Italy pickup of the car booked online in advance. The pickup was unpressured, very professional, efficient and helpful. The car was newish, very clean and in good condit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The team in the Siracusa office were friendly, polite and immediately helpful. They sorted a car for us, worked through paperwork quickly and clearly. The handover and return were easy and efficient,... See more
Company replied
We always use Locauto whenever they're available in the area we're traveling to, and they've never let us down. The booking process is easy, the cars are in great condition, and the staff have always... See more
Company replied
A very good experience from start to finish. We were apprehensive about the whole car hire scene after having read so many horror stories. But Federico in Siracusa was top-notch: very friendly, helpfu... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Siracusa in viale Regina Margherita, 10 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero 0931967301 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro. Locauto ti garantisce un noleggio affidabile con veicoli sottoposti a costante manutenzione e igienizzazione.
Contact info
Viale Regina Margherita 10, 96100, Siracusa, Sicilia, Italy
- +39 0931967301
Unisciti a MyLocauto Friends
4.8
Excellent
670 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy, convenient and friendly service.
Very easy last minute reservation and convenient pick up and drop off location in a different city. Friendly rental agents. Thank you!
May 8, 2025
Reply from Locauto Group - Siracusa
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Excellent service from start to finish
Excellent service from start to finish. Car upgraded at minimal cost to a Nissan Juke with sat nav set to English. Big 'thank you' to Antonio at Palermo airport. Car in great condition too. Company now partnered with Enterprise too who I use at work in England.
May 7, 2025
Unprompted review
Reply from Locauto Group - Siracusa
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Reply from Locauto Group - Siracusa
Thank you Sebastian for your feedback! Is there anything would you suggest we improve? See you soon, Luca
We were satisfied with the car’s…
We were satisfied with the car’s capacity for four people and our luggage; and it handled very well. However, the air conditioning was not working. The outside air temperature wasn’t too warm, but rear seat passengers became uncomfortable. I was happy to be promised a €50 refund.
Importantly, we rented our car at the last minute, and were very pleased to immediately get this car for our three day rental from Siracusa to Palermo.
April 30, 2025
Reply from Locauto Group - Siracusa
Thank you for your feedback! We can't wait to have you on board again and deserve 5 stars! See you soon, Anna
Reply from Locauto Group - Siracusa
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Nice and polite service.
April 29, 2025
Reply from Locauto Group - Siracusa
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
The staff was very helpful and they…
The staff was very helpful and they completely kept our initial agreement. It was a very straightforward transaction
April 22, 2025
Reply from Locauto Group - Siracusa
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Reply from Locauto Group - Siracusa
Hello, so glad you enjoyed the trip with us, Fabio
Great helpful staff
April 7, 2025
Reply from Locauto Group - Siracusa
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Last minute rent good car
April 3, 2025
Reply from Locauto Group - Siracusa
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Locauto Syracuse
Frederico was excellent - check in easy at desk and very efficient. Also very accommodating - excellent service with clear explanations.
April 9, 2025
Reply from Locauto Group - Siracusa
We are so happy about your all-out stressless experience. Lucrezia
Run With The Local Guys
The service and ease to rent were terrific.
The cars were very up to date and also in very good condition both inside and outside.
the rates were very reasonable.
April 8, 2025
Reply from Locauto Group - Siracusa
Many thanks, see you soon! Erika
Reply from Locauto Group - Siracusa
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Everything was smooth and easy
Everything was smooth and easy and also no trouble when I brought back the car back a bit late because of traffic. Very friendly guy, I believe the name was Frederico.
April 2, 2025
Unprompted review
Reply from Locauto Group - Siracusa
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Siracusa
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Car was not clean
Car was not clean. No water in windscreen washer system.No explanation to fill it.
March 23, 2025
Reply from Locauto Group - Siracusa
We are sad to hear you have not had a positive experience with us. We are here to http://www.locautorent.com/customerservice help you with anything you need. Thanks Gaia
Great Service
Nice car, good price, no International License required. Great counter staff, easy drop off.
March 21, 2025
Reply from Locauto Group - Siracusa
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Everything was perfect
Everything was perfect. Ver good service by Frederico!
Nice car clean and technically in good condition.
I can recommend!
March 21, 2025
Unprompted review
Reply from Locauto Group - Siracusa
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Reply from Locauto Group - Siracusa
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Enjoy your own travelling by Locauto
Everything was clear and comfortable by the website. No hidden costs. Very helpful and specific customer service assistant.
March 6, 2025
Reply from Locauto Group - Siracusa
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.