This is one of the best companies in Italy. The team is highly professional, friendly and always ready to help. A special thank you to Tony from the Termoli branch for his excellent service, professio... See more
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The person who assisted me was very kind and patient. They used a translator to explain everything clearly and took the time to make sure I understood everything well. I really appreciate their kindne... See more
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The process of reserving and handover was very easy. The price with worry-free insurance was very fair. The car was clean and reliable with no problems. The gentleman at the office was kind and helpfu... See more
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Simple efficient service without any hard sell. Of course we had all of our necessary documentation ready for the pickup. Representative made sure we knew how to operate the car and showed us the exis... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Termoli, in via XX Settembre 79, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero 0875714881. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro. Locauto ti garantisce un noleggio affidabile con veicoli sottoposti a costante manutenzione e igienizzazione.
Contact info
Via XX Settembre 79, 86039, Termoli, Molise, Italy
- +39 0875714881
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4.8
Excellent
697 reviews
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Reply from Locauto Group - Termoli
Hello, so glad you enjoyed the trip with us, Fabio
We rented a car from Locauto in Naples…
We rented a car from Locauto in Naples and due to a flat tire in Termoli that could not be changed because of a wrong rim lock in the car, we called the office in Termoli. The Employee there was not able or willing to speak a word in English. We showed him the problem with the rim lock and he sent us to a garage, that also could not change the tire, because of the unfitting lock. The hotline for the road assistance was over half an hour not available - only answering-machines – and we thought, he might help us, to replace a car or get a deliverance of another car. But he was not interested, to help and we had the impression, he just wanted us to leave. He said, he can do nothing, because he has no car. Maybe he also has no contact to the headoffice... We left the car at his office and had to rent another car at a different company. Now, 5 weeks later we still have no refund or any response at our mail from locauto.
Very poor service!
May 9, 2024
Unprompted review
Reply from Locauto Group - Termoli
We are sorry to hear that your experience was not up to standard, and we appreciate you bringing this to our attention. We would like the opportunity to investigate what went wrong, so please contact our customer center department through our website: http://www.locautorent.com/customerservice Thank you, Luca
Easy process and friendly people. very wise and understanding staff I had doubts not able to do check out! All they asked me could have call to extend it without any issues 👍
Easy process and friendly staff
June 11, 2024
Reply from Locauto Group - Termoli
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Reply from Locauto Group - Termoli
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Simple efficient service without any hard sell.
Simple efficient service without any hard sell. Of course we had all of our necessary documentation ready for the pickup. Representative made sure we knew how to operate the car and showed us the existing scratches. No problems with the car at all. We made sure it was refueled so the drop off was also quick and easy. They also offered to look after our luggage for a couple of hours prior to the departure time of our bus giving us the chance to look around Termoli. Thanks guys!
May 24, 2024
Reply from Locauto Group - Termoli
Thank you for leaving us a positive review! See you soon, Enrico
Overall everything was good
Overall everything was good. The online interface is somewhat challenging for non-Italian speakers as the language adjustments are not consistent across a given page, and certainly not from page to page. Thus it is difficult to know if you truly have a reservation or not. There was no fluid in the windshield washer, had to fill the tank myself.
May 6, 2024
Reply from Locauto Group - Termoli
Thank you for your review! Our customers feedback are important for us to improve the quality of the service provided. See you on the next rental, Anna
Everything was excellent
Everything was excellent. The staff attention and the co dition of the car. Thanks a lot.
February 21, 2024
Reply from Locauto Group - Termoli
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Courteous friendly and efficient
January 14, 2024
Reply from Locauto Group - Termoli
We are so happy about your all-out stressless experience. Lucrezia
Good speedy service
No waiting on pick up or return; friendly service. We had no problems so didn't have to test any other systems.
October 29, 2023
Reply from Locauto Group - Termoli
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Worse customer service ever in Termoli (CB) Absolutely avoid that place
Worse customer service ever
Rude unprofessional and plus unattended at his own job
Avoid this place at all cost
October 12, 2023
Reply from Locauto Group - Termoli
We are sorry Giuseppe to read your feedback! We’d like to learn more about your specific situation and make things right. Please get in touch with our customer center department through our website: http://www.locautorent.com/customerservice our Staff will help you to solve your issue. Thanks Anna
Reply from Locauto Group - Termoli
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Termoli car rent
My rental experience was really smooth and went without any problems.
September 19, 2023
Reply from Locauto Group - Termoli
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
When we were in need of a rental car…
When we were in need of a rental car when it seemed non could be found our rental agent looked hard for a one day option and found one so at least we could drive to the small town of Rotello where my wife’s grandfather grew up. Every thing worked out well.
September 18, 2023
Reply from Locauto Group - Termoli
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Quick and supporting representative.
August 5, 2023
Reply from Locauto Group - Termoli
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
disponibilità e cortesia
July 21, 2023
Reply from Locauto Group - Termoli
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Great service!
July 5, 2023
Reply from Locauto Group - Termoli
We would love to make your experience unique, is there anything you recommend we improve? Thanks for your review, Luca
Persona disponibile e cortese
July 5, 2023
Reply from Locauto Group - Termoli
Thank you for your feedback! Fausto
We decided to rent a car at the last…
We decided to rent a car at the last minute and the agecy in Termoli was excellent in assessing our needs and having tha car available on the spot.
May 29, 2023
Reply from Locauto Group - Termoli
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Disponibilità immediata da parte del…
Disponibilità immediata da parte del responsabile che ha consegnato l auto in tempi brevissimi.
April 21, 2023
Reply from Locauto Group - Termoli
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Cortesia e disponibilità
April 13, 2023
Reply from Locauto Group - Termoli
Grazie Luigi. Lavoreremo per confermare le cinque stelle. A presto, Gaia
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