The guy at the counter did everything he could and more to help us. Professional, kind, patient. 10/10. An idea: when returning the car in a different city you should give the address of the returni... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The guy at the counter did everything he could and more to help us. Professional, kind, patient. 10/10. An idea: when returning the car in a different city you should give the address of the returni... See more
Company replied
best experience renting a car in italy in years of doing so its always a problem and this was easy and they were so chilled and kind!!! WOW so impressed!
Company replied
I booked the car through the company’s website while I was at the hotel. The next day, when I went to pick it up, I made the mistake of following the address for the parking area instead of th... See more
Company replied
My experience was perfect at Locauto. At the pick-up, I was accompanied to the car by a store employee, so we could assess the condition of the car together. During this process, he answered many q... See more
Company replied
Presso l'ufficio Locauto Rent di Via Giovanni Camerana, 3b a Torino, potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0115629488 Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro.
Via Giovanni Camerana 3/B, 10128, Torino, Piemonte, Italy

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They made everything very easy and they even helped me without an appointment.

Reply from Locauto Group - Torino Porta Nuova

Reply from Locauto Group - Torino Porta Nuova
best experience renting a car in italy in years of doing so its always a problem and this was easy and they were so chilled and kind!!! WOW so impressed!

Reply from Locauto Group - Torino Porta Nuova

Reply from Locauto Group - Torino Porta Nuova
The guy at the counter did everything he could and more to help us. Professional, kind, patient. 10/10.
An idea: when returning the car in a different city you should give the address of the returning station to save a lot of hustle.

Reply from Locauto Group - Torino Porta Nuova

Reply from Locauto Group - Torino Porta Nuova

Reply from Locauto Group - Torino Porta Nuova
They are very friendly and a fast and cordial service. Collection and delivery is very easy

Reply from Locauto Group - Torino Porta Nuova
The rental process was smooth and easy to follow. Torino personnel was very helpful and understood the needs we have.
Cars they have there are new and easy to drive.

Reply from Locauto Group - Torino Porta Nuova
I rented a car for a day. It was care free. They didn't pursue me for buying insurance and the deposit was 1 cent.

Reply from Locauto Group - Torino Porta Nuova

Reply from Locauto Group - Torino Porta Nuova

Reply from Locauto Group - Torino Porta Nuova
wonderful helpful gentle assistant @ Locauto Torino Porta Nuova

Reply from Locauto Group - Torino Porta Nuova
I booked the car through the company’s website while I was at the hotel.
The next day, when I went to pick it up, I made the mistake of following the address for the parking area instead of the correct pickup location at the offices.
The gentleman who cleans and checks the cars helped me and took me to the right place where I should have gone from the beginning.
A big thank you to him, as well as to the staff at the offices, because otherwise I would have gotten lost—it was my first time in Italy.
I would highly recommend them.

Reply from Locauto Group - Torino Porta Nuova
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.