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Locauto Group - Treviso Aeroporto Reviews 

2,525
TrustScore 4.5 out of 5

4.7

Via Noalese, 63, 31100 Treviso, Treviso / Veneto, IT


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See what reviewers are saying

Rated 5 out of 5 stars

I booked the car online and paid in advance. Made a mistake when entering my email address, but that did not become a reason to ruin my trip. Once I got in touch with the company, the issue was resolv... See more

Company replied

Rated 5 out of 5 stars

Quick check in and check out, car availability as reserved, very clean and and almost new. Nice staff, good and convenient experience.

Company replied

Rated 5 out of 5 stars

I called the company when my flight to the airport looks delayed. The male on the phone kindly shared us some alternatives as well as to wait for our flight arrival (with additional fee). The flight w... See more

Company replied

Rated 5 out of 5 stars

I booked the car direct from the airport with no booking before. Ramona the receptionist at the Treviso airport office was very nice and helpful. Ramona explained everything for us and she was very ni... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Treviso Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0422433834. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Noalese, 63, 31100, Treviso, Treviso / Veneto, Italy

  • +39 0422433834
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4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(2,525)

61,756 reviews in the last 12 months

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Rated 4 out of 5 stars

Everything was good!

Everything was good!

January 16, 2026
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Reply from Locauto Group - Treviso Aeroporto

We would love to make your experience unique, is there anything you recommend we improve?
Thanks for your review,

Amanda

Rated 1 out of 5 stars

Extremely poor and irresponsible…

Extremely poor and irresponsible experience. I was given a vehicle equipped with summer tires with only about 3 mm of tread, in winter conditions, at a temperature of -11°C. On top of that, the car had summer windshield washer fluid, which is completely unsuitable for freezing temperatures.

Because of this, I nearly had three serious accidents. The car was unstable, braking felt unsafe, and visibility was compromised as the washer fluid froze on the windshield.

This is not just bad service — it is a serious safety issue that puts the driver and other road users at risk. A car rental company should meet basic safety standards, and in this case, they clearly failed.

I do not recommend this company and will not use their services again.

January 7, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for your review. We are sorry to hear that you were unhappy with the service you received. Locauto provides winter equipement ( ex. snow chains) at the rental rate during the winter season at no additional cost. Please ask our staff for more information about winter tires.

Amanda

Rated 5 out of 5 stars

Professional service

Professional, easy check- in and check-out. Transparent information. I will definitely use their service again.

January 12, 2026
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Reply from Locauto Group - Treviso Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Smooth rental. Would recommend.

Smooth rental. Would recommend!

Only complaint I have is that a friend of mine booked an automatic VW T-Roc but was given an automatic VW Polo which are not the same class.

January 4, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 4 out of 5 stars

Good experience

Good experience
We booked VW T Rock or similar and they gave us a VW Taigo which is, in my opinion, inferior.

January 10, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you so much for the 4 stars!
See you soon,

Rebecca

Rated 5 out of 5 stars

All was perfect

January 11, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Efficient and kind service

Efficient and kind service

January 4, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Very good experience

The car was clean in good situation and ready on time. The staff was polite and helpful in Treviso airport and Rome Fiumicino. There weren't any hidden charges

January 2, 2026
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Reply from Locauto Group - Treviso Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

don't need credit card

don't need credit card, return was fast and comfortable,

December 24, 2025
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Reply from Locauto Group - Treviso Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Everything was perfect

I rented a small car and received a brand new Peugeot 208. The car was very good, and I drove about 3000 km with no issues.

December 28, 2025
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Reply from Locauto Group - Treviso Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 4 out of 5 stars

Nice experience

Everything went smoothly and we had a nice experience.

December 21, 2025
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Reply from Locauto Group - Treviso Aeroporto

Thank you for your feedback! Is there anything would you suggest we improve? See you soon, Anna

Rated 5 out of 5 stars

Pick up and drop off very fast and…

Pick up and drop off very fast and efficient.
The car was clean and exactly what I expected/wanted.
Will definitely rent from them again.

December 27, 2025
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Reply from Locauto Group - Treviso Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Fast and simple

Fast and simple.
No credit card required, no deposit

December 15, 2025
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Reply from Locauto Group - Treviso Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 1 out of 5 stars

This was the worst car rental…

This was the worst car rental experience ever.
I picked up the car at Venice Airport.
I booked through Booking.com with FULL INSURANCE COVERAGE. The car was handed over in about 40 minutes. I simply waited for someone in the office. When handing over the car, the employee said all the defects were recorded in the system. I didn't double-check this or take photos, as I had purchased full insurance coverage. The car itself was scratched all over, and the interior was completely dirty and stained. I returned the car at Bergamo Airport, which was what I had originally indicated when booking. Upon returning the car, the employee began a detailed inspection and found some scratches on one wheel and elsewhere that were supposedly not recorded in the system. I wrote a statement explaining that I had full insurance and that I was given a car like this. A couple of minutes later, I received a bill demanding an additional €80 for the car being dropped off at the wrong location. This is fraudulent!!! Then I received another letter saying I had to pay over €850 for repairs. Even though I didn't damage anything!!! Thank you! Your service is the worst.

December 20, 2025
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Reply from Locauto Group - Treviso Aeroporto

We are sorry to read your review. You can find more information about the additional charges on the “Special Rental Condition” page or the "General Rental Condition" page https://www.locautorent.com/en/legal-notice/terms-and-conditions/
Our customer center is at your disposal for any question relating to your claim.
Please click http://www.locautorent.com/customerservice

Davide

Rated 5 out of 5 stars

Easy pick up and drop off

Easy pick up and drop off, very nice and proffessional staff

December 17, 2025
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Reply from Locauto Group - Treviso Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

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