I booked the car online and paid in advance. Made a mistake when entering my email address, but that did not become a reason to ruin my trip. Once I got in touch with the company, the issue was resolv... See more
Company replied

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I booked the car online and paid in advance. Made a mistake when entering my email address, but that did not become a reason to ruin my trip. Once I got in touch with the company, the issue was resolv... See more
Company replied
Quick check in and check out, car availability as reserved, very clean and and almost new. Nice staff, good and convenient experience.
Company replied
I called the company when my flight to the airport looks delayed. The male on the phone kindly shared us some alternatives as well as to wait for our flight arrival (with additional fee). The flight w... See more
Company replied
I booked the car direct from the airport with no booking before. Ramona the receptionist at the Treviso airport office was very nice and helpful. Ramona explained everything for us and she was very ni... See more
Company replied
Presso l'ufficio Locauto Rent di Treviso Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0422433834. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Via Noalese, 63, 31100, Treviso, Treviso / Veneto, Italy

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Reply from Locauto Group - Treviso Aeroporto
Extremely poor and irresponsible experience. I was given a vehicle equipped with summer tires with only about 3 mm of tread, in winter conditions, at a temperature of -11°C. On top of that, the car had summer windshield washer fluid, which is completely unsuitable for freezing temperatures.
Because of this, I nearly had three serious accidents. The car was unstable, braking felt unsafe, and visibility was compromised as the washer fluid froze on the windshield.
This is not just bad service — it is a serious safety issue that puts the driver and other road users at risk. A car rental company should meet basic safety standards, and in this case, they clearly failed.
I do not recommend this company and will not use their services again.

Reply from Locauto Group - Treviso Aeroporto
Professional, easy check- in and check-out. Transparent information. I will definitely use their service again.

Reply from Locauto Group - Treviso Aeroporto
Smooth rental. Would recommend!
Only complaint I have is that a friend of mine booked an automatic VW T-Roc but was given an automatic VW Polo which are not the same class.

Reply from Locauto Group - Treviso Aeroporto
Good experience
We booked VW T Rock or similar and they gave us a VW Taigo which is, in my opinion, inferior.

Reply from Locauto Group - Treviso Aeroporto

Reply from Locauto Group - Treviso Aeroporto

Reply from Locauto Group - Treviso Aeroporto

Reply from Locauto Group - Treviso Aeroporto
The car was clean in good situation and ready on time. The staff was polite and helpful in Treviso airport and Rome Fiumicino. There weren't any hidden charges

Reply from Locauto Group - Treviso Aeroporto

Reply from Locauto Group - Treviso Aeroporto
I rented a small car and received a brand new Peugeot 208. The car was very good, and I drove about 3000 km with no issues.

Reply from Locauto Group - Treviso Aeroporto

Reply from Locauto Group - Treviso Aeroporto
Pick up and drop off very fast and efficient.
The car was clean and exactly what I expected/wanted.
Will definitely rent from them again.

Reply from Locauto Group - Treviso Aeroporto

Reply from Locauto Group - Treviso Aeroporto
This was the worst car rental experience ever.
I picked up the car at Venice Airport.
I booked through Booking.com with FULL INSURANCE COVERAGE. The car was handed over in about 40 minutes. I simply waited for someone in the office. When handing over the car, the employee said all the defects were recorded in the system. I didn't double-check this or take photos, as I had purchased full insurance coverage. The car itself was scratched all over, and the interior was completely dirty and stained. I returned the car at Bergamo Airport, which was what I had originally indicated when booking. Upon returning the car, the employee began a detailed inspection and found some scratches on one wheel and elsewhere that were supposedly not recorded in the system. I wrote a statement explaining that I had full insurance and that I was given a car like this. A couple of minutes later, I received a bill demanding an additional €80 for the car being dropped off at the wrong location. This is fraudulent!!! Then I received another letter saying I had to pay over €850 for repairs. Even though I didn't damage anything!!! Thank you! Your service is the worst.

Reply from Locauto Group - Treviso Aeroporto
Easy pick up and drop off, very nice and proffessional staff

Reply from Locauto Group - Treviso Aeroporto
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