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Locauto Group - Treviso Aeroporto Reviews 

2,525
TrustScore 4.5 out of 5

4.7

Via Noalese, 63, 31100 Treviso, Treviso / Veneto, IT


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See what reviewers are saying

Rated 5 out of 5 stars

I booked the car online and paid in advance. Made a mistake when entering my email address, but that did not become a reason to ruin my trip. Once I got in touch with the company, the issue was resolv... See more

Company replied

Rated 5 out of 5 stars

Quick check in and check out, car availability as reserved, very clean and and almost new. Nice staff, good and convenient experience.

Company replied

Rated 5 out of 5 stars

I called the company when my flight to the airport looks delayed. The male on the phone kindly shared us some alternatives as well as to wait for our flight arrival (with additional fee). The flight w... See more

Company replied

Rated 5 out of 5 stars

I booked the car direct from the airport with no booking before. Ramona the receptionist at the Treviso airport office was very nice and helpful. Ramona explained everything for us and she was very ni... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Treviso Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0422433834. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Noalese, 63, 31100, Treviso, Treviso / Veneto, Italy

  • +39 0422433834
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Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(2,525)

61,384 reviews in the last 12 months

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Rated 5 out of 5 stars

Five-star service

Five-star service! Excellent experience! The entire process was smooth and stress-free. A huge thanks to the staff for being so helpful, especially Ricardo at BGY. Top-tier service!

April 16, 2026
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Reply from Locauto Group - Treviso Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

They are fantastic. 😎⭐

I've never been so satisfied with a company car. All the guys working there, Veronica, Chiara, and Alle, are incredible communicators, smiling, kind, and helpful at Treviso Airport.

Where has this company been before? We got our car on Friday, April 10th, and returned on Tuesday 14th.
Easy process, just fill a form, get the car, return it as it should be, and that's it. Prices are great, I guess.
I recommend it to anyone, and of course, everywhere I will travel in Italy gonna get a car from them for sure.

Thanks for the experience. Keep it up.
Marko 🤗😉

April 15, 2026
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Reply from Locauto Group - Treviso Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 1 out of 5 stars

Very bad experience

Very bad experience

April 7, 2026
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Reply from Locauto Group - Treviso Aeroporto

Hello Besar, we are sorry to read about your experience, would you like to share more about it?
It will help us to understand where to improve.

Anna

Rated 5 out of 5 stars

Car rental without problems

The staff was helpful and even that they said that the car which had been reserved for us had some problems they quickly found suitable replacement.

March 31, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Great experience

The process was very easy and the policy has no hidden taxes, as I met at other car rentals that tried to chip extra money for a bit of dust on the car.
The lady at the info booth provided me with a free upgrade for the car, and was very helpful.
Next time I'll come in Italy, I'll rent with the same company.

April 11, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Great experience with Locauto

We booked our rental car from Locauto through Ryanair, and the price was better than what other companies offered. The rental conditions were very good and completely matched our expectations.
At Treviso Airport, the service was fast, smooth, and professional. Monica was wonderful — friendly, efficient, and very helpful.
When we reached the garage, our car was brand new and waiting for us, perfectly prepared. The return process was just as easy, with no issues at all.
Overall, a great experience. I would definitely choose Locauto again.

April 12, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Great experience with Locauto

Great experience with Locauto. The pick-up process was quick and very straightforward, with no unnecessary delays. I especially appreciated that there was no pressure to purchase additional insurance—everything was explained clearly and honestly, without feeling pushed.

No deposit was required, which made the whole process even more convenient. Veronica was very professional and helpful, providing clear and transparent recommendations regarding extra coverage without any insistence.

The drop-off at Verona airport was also smooth, fast, and hassle-free.

Overall, a very reliable and customer-friendly service. Highly recommended.

April 9, 2026
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Reply from Locauto Group - Treviso Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 2 out of 5 stars

Second sad experience unfortunately

The car was fantastic and great. Since the rental was due to going to the mountains and winter tyres are not an option I specifically requested snow chains/socks. These were supplied and when I asked the attendant he said they fit the vehicle. Unfortunately these did not fit the wheel size. This caused a big hazard to my family when driving in icy conditions. What makes me angry is that this has happened again and Lucauto had reassured me it won't happen again. When we tried to call for assistance on the number they gave us (Chiara) we never got through and despite several messages on the answering machine noone called back and we had to call a private tow truck for assistance. If there will be a next time I will ask the attendant to fit them before departure and if they don't know how to (as it happened) I will keep waiting until someone fits them.

April 2, 2026
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Reply from Locauto Group - Treviso Aeroporto

Dear Bernard,thank you for sharing your experience with Locauto.We sincerely apologize for the experience.We understand how frustrating it is to have your holiday disrupted,and we will address this point with the department in charge.I suggest you to get in touch with our Customer Service clicking here:https://portale.locautorent.com/websitecs/cs-home.aspx.We hope to see you again soon.Elisa

Rated 4 out of 5 stars

Excellent Product with don't worry package was…

Product with don't worry package was excellent although we caused no damage to the van. Van was ready although ee arrived for pickup a few minutes early. Easy pick up and drop off. Signs at Treviso airport where to drop off van was not clear as entrance not easy to find. Hap to ask officialof Treviso airport office. A mal on the website showing entrance would be appecited when booking.

April 2, 2026
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Reply from Locauto Group - Treviso Aeroporto

Dear Darren,thank you for sharing your experience.We are glad you enjoyed our service.We have taken note of your suggestion on how to reach the car return parking and look forward to seeing you again soon.Elisa

Rated 5 out of 5 stars

As always

As always, great car rental experience

April 7, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Very quick and professional booking.com…

Very quick and professional booking.com service, Staff very helpful, highly recommend!

April 2, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 4 out of 5 stars

Everything was great

Everything was great! The only downside is that we're non-smokers, and we were given a car that smelled strongly of tobacco inside. We didn't even notice it right away when we received the car.

April 7, 2026
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Reply from Locauto Group - Treviso Aeroporto

Dear Alexey,thank you for sharing you experience.We are glad you enjoyed the service and we are sorry for the incovenience.We take note and we will check better next time.We hope to see you soon!Erika

Rated 5 out of 5 stars
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Reply from Locauto Group - Treviso Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

All good

Good experience, car almost new.

April 6, 2026
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Reply from Locauto Group - Treviso Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Great car

Great car. Efficient service.

April 4, 2026
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Reply from Locauto Group - Treviso Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Excellent

Very good, i recommend it
Easy pick up ans return
So profesional ans good cars

April 3, 2026
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Reply from Locauto Group - Treviso Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

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