I booked the car online and paid in advance. Made a mistake when entering my email address, but that did not become a reason to ruin my trip. Once I got in touch with the company, the issue was resolv... See more
Company replied

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I booked the car online and paid in advance. Made a mistake when entering my email address, but that did not become a reason to ruin my trip. Once I got in touch with the company, the issue was resolv... See more
Company replied
Quick check in and check out, car availability as reserved, very clean and and almost new. Nice staff, good and convenient experience.
Company replied
I called the company when my flight to the airport looks delayed. The male on the phone kindly shared us some alternatives as well as to wait for our flight arrival (with additional fee). The flight w... See more
Company replied
I booked the car direct from the airport with no booking before. Ramona the receptionist at the Treviso airport office was very nice and helpful. Ramona explained everything for us and she was very ni... See more
Company replied
Presso l'ufficio Locauto Rent di Treviso Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0422433834. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Via Noalese, 63, 31100, Treviso, Treviso / Veneto, Italy

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Five-star service! Excellent experience! The entire process was smooth and stress-free. A huge thanks to the staff for being so helpful, especially Ricardo at BGY. Top-tier service!

Reply from Locauto Group - Treviso Aeroporto
I've never been so satisfied with a company car. All the guys working there, Veronica, Chiara, and Alle, are incredible communicators, smiling, kind, and helpful at Treviso Airport.
Where has this company been before? We got our car on Friday, April 10th, and returned on Tuesday 14th.
Easy process, just fill a form, get the car, return it as it should be, and that's it. Prices are great, I guess.
I recommend it to anyone, and of course, everywhere I will travel in Italy gonna get a car from them for sure.
Thanks for the experience. Keep it up.
Marko 🤗😉

Reply from Locauto Group - Treviso Aeroporto
I have rented a few times with Locauto and the company always provides a great service.

Reply from Locauto Group - Treviso Aeroporto
The staff was helpful and even that they said that the car which had been reserved for us had some problems they quickly found suitable replacement.

Reply from Locauto Group - Treviso Aeroporto
The process was very easy and the policy has no hidden taxes, as I met at other car rentals that tried to chip extra money for a bit of dust on the car.
The lady at the info booth provided me with a free upgrade for the car, and was very helpful.
Next time I'll come in Italy, I'll rent with the same company.

Reply from Locauto Group - Treviso Aeroporto
We booked our rental car from Locauto through Ryanair, and the price was better than what other companies offered. The rental conditions were very good and completely matched our expectations.
At Treviso Airport, the service was fast, smooth, and professional. Monica was wonderful — friendly, efficient, and very helpful.
When we reached the garage, our car was brand new and waiting for us, perfectly prepared. The return process was just as easy, with no issues at all.
Overall, a great experience. I would definitely choose Locauto again.

Reply from Locauto Group - Treviso Aeroporto
Great experience with Locauto. The pick-up process was quick and very straightforward, with no unnecessary delays. I especially appreciated that there was no pressure to purchase additional insurance—everything was explained clearly and honestly, without feeling pushed.
No deposit was required, which made the whole process even more convenient. Veronica was very professional and helpful, providing clear and transparent recommendations regarding extra coverage without any insistence.
The drop-off at Verona airport was also smooth, fast, and hassle-free.
Overall, a very reliable and customer-friendly service. Highly recommended.

Reply from Locauto Group - Treviso Aeroporto
The car was fantastic and great. Since the rental was due to going to the mountains and winter tyres are not an option I specifically requested snow chains/socks. These were supplied and when I asked the attendant he said they fit the vehicle. Unfortunately these did not fit the wheel size. This caused a big hazard to my family when driving in icy conditions. What makes me angry is that this has happened again and Lucauto had reassured me it won't happen again. When we tried to call for assistance on the number they gave us (Chiara) we never got through and despite several messages on the answering machine noone called back and we had to call a private tow truck for assistance. If there will be a next time I will ask the attendant to fit them before departure and if they don't know how to (as it happened) I will keep waiting until someone fits them.

Reply from Locauto Group - Treviso Aeroporto
Product with don't worry package was excellent although we caused no damage to the van. Van was ready although ee arrived for pickup a few minutes early. Easy pick up and drop off. Signs at Treviso airport where to drop off van was not clear as entrance not easy to find. Hap to ask officialof Treviso airport office. A mal on the website showing entrance would be appecited when booking.

Reply from Locauto Group - Treviso Aeroporto

Reply from Locauto Group - Treviso Aeroporto
Very quick and professional booking.com service, Staff very helpful, highly recommend!

Reply from Locauto Group - Treviso Aeroporto
Everything was great! The only downside is that we're non-smokers, and we were given a car that smelled strongly of tobacco inside. We didn't even notice it right away when we received the car.

Reply from Locauto Group - Treviso Aeroporto

Reply from Locauto Group - Treviso Aeroporto
Very good, i recommend it
Easy pick up ans return
So profesional ans good cars

Reply from Locauto Group - Treviso Aeroporto
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