Rhe car was brand new, clean and with good accessories. The staff were friendly, polite and efficient. Everything was made simple from collection to drop off.
Company replied
Location
Switch locationVia Aquileia, 46 Ronchi dei Legionari, 34077 Gorizia, Trieste / Friuli Venezia Giulia, IT
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Picking up the car was relatively easy, it’s a standard procedure. Although finding the car and returning it is a bit of a challenge. No marked stalls for Locauto, and the personnel there when I was r... See more
Company replied
The staff was professional and welcoming. The booking process was smooth, and we received a reasonable price with no hidden fees. The car (Opel Corsa) was reliable and met our expectations.
Company replied
Fairly quick and easy pick-up, after waiting for around 30 minutes with two people in front of me. A nice, new car, no problems during the rental. Quick and easy return with no damage caused or record... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Trieste Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0481778572. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile - su richiesta - anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Via Aquileia, 46 Ronchi dei Legionari, 34077, Gorizia, Trieste / Friuli Venezia Giulia, Italy
- +39 0481778572
Unisciti a MyLocauto Friends
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect
Rhe car was brand new, clean and with good accessories. The staff were friendly, polite and efficient. Everything was made simple from collection to drop off.
June 16, 2026
Reply from Locauto Group - Trieste Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Life with the Locauto group
Easy to deal with
Received a good quality rental car
Would definitely use again
June 17, 2026
Reply from Locauto Group - Trieste Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Picking up the car was relatively easy
Picking up the car was relatively easy, it’s a standard procedure. Although finding the car and returning it is a bit of a challenge. No marked stalls for Locauto, and the personnel there when I was returning the car, was not overly acting professionally. That may be the area for improvement. Good luck.
June 15, 2026
Reply from Locauto Group - Trieste Aeroporto
Dear Milanovic,thank you for your review.We are glad that you enjoyed our smooth procedures.
We apologize for the issues experienced during the car return.We are aware that the lack of signage can make the return process stressful. Unfortunately, signage placement is managed by the airport authorities.Please accept our appreciation for your patience and understanding.
Regarding our staff,we sincerely apologize if the interaction did not feel as welcoming as it should have been. It is never our intention to make a customer feel uncomfortable, as our standard approach is built on courtesy and hospitality. Sometimes, despite our best efforts, misunderstandings or stressful moments can occur.
Your feedback is valuable to us to improve our service and we hope to welcome you back in the future with a better experience.
Elisa
Misleading coverage
The car was great for the price range.
The only negative thing was the coverage.
I didn't add any insurance and I explicitly asked the lady if the inner mechanics were covered. She told me they weren't so I was worried all the time. But afterwards, I read the agreement and it states that everything which brakes due to time and constant usage is covered.
So I do recommend them but know that if you ask they'll definitely suggest a coverage even when don't really need it.
Edit:
I booked with discovercars but I didn't buy any insurance from them, that's why I'm saying the inner mechanics are covered either way.
June 2, 2026
Reply from Locauto Group - Trieste Aeroporto
Hello Arlind, thank you for sharing your experience and allowing us the opportunity to clarify. Because your booking was made through an intermediary company, any additional coverage you purchased through them operates on a reimbursement basis. This means you would need to pay Locauto directly for any new damage, and then claim a refund from that company afterward.
Therefore, when you asked our desk agent if you were covered, the correct answer from our perspective was 'no,' as we can only verify policies and terms held directly with Locauto.
We hope this clarifies that our intention was never to mislead you, but rather to provide the most accurate information based on our official terms and conditions.
Anna
Reply from Locauto Group - Trieste Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Everything was perfekt
June 6, 2026
Reply from Locauto Group - Trieste Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Reply from Locauto Group - Trieste Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Professional Service and Reliable Car
The staff was professional and welcoming. The booking process was smooth, and we received a reasonable price with no hidden fees. The car (Opel Corsa) was reliable and met our expectations.
June 4, 2026
Reply from Locauto Group - Trieste Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Reply from Locauto Group - Trieste Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Reply from Locauto Group - Trieste Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Reply from Locauto Group - Trieste Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
The person helping us was great
The person helping us was great. Explained everything and gave us a clean car.
May 26, 2026
Reply from Locauto Group - Trieste Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Reply from Locauto Group - Trieste Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Trieste Aeroporto
Dear Mojca,thank you for sharing your experience.
We are glad that you enjoyed our fast and easy procedures.
We hope to welcome you back in the future.
Chiara
Quick, professional staff and brand new car
Very quick, efficient and professional staff. No Hussle in anyway. Pick-up was really easy and smooth. Overall took around 15 min. The lady staff walked me through the parking lot in order to get the car and check it for issues all together. The same when dropping off. The came outside while heavy raining was pouring and they checked everything. Overall in-and-out less than 10min.
Great place and brand new Ford Puma with 1200Kms on the clock.
May 9, 2026
Reply from Locauto Group - Trieste Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Reply from Locauto Group - Trieste Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Good car quality
Good car quality, nice and adjustable service, good insurance conditions !
May 6, 2026
Reply from Locauto Group - Trieste Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
This was amazing experience and high…
This was amazing experience and high quality service. Thank you
May 10, 2026
Reply from Locauto Group - Trieste Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
A good rental experience.
Fairly quick and easy pick-up, after waiting for around 30 minutes with two people in front of me. A nice, new car, no problems during the rental. Quick and easy return with no damage caused or recorded. The staff at Trieste Airport location were friendly and helpful.
May 1, 2026
Reply from Locauto Group - Trieste Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Reply from Locauto Group - Trieste Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.