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Locauto Group - Trieste Aeroporto Reviews 

2,199
TrustScore 4.5 out of 5

4.7

Via Aquileia, 46 Ronchi dei Legionari, 34077 Gorizia, Trieste / Friuli Venezia Giulia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Had a last minute booking late night at Trieste airport, and the staff were super helpful and flexible to sort the rental out. I then decided to extend the rental - calling them, and again it was done... See more

Company replied

Rated 5 out of 5 stars

Everything to do with the car worked great. I am particularly happy with how responsive Locauto were when I needed to contact them about extending the rental, and how smoothly that went.

Company replied

Rated 4 out of 5 stars

Staff were good, helpful, easy process. Car was mechanically fine and equipment likewise. However, the seats stank of sweat and a nasty deodorant from whoever sat there earlier, that was grim.

Company replied

Rated 5 out of 5 stars

I am completely satisfied with Locauto servíce ( thank you Julian for your assistance) and the quality of the car . The process of check in and check out was fast and easy. See you soon

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Trieste Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0481778572. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile - su richiesta - anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Aquileia, 46 Ronchi dei Legionari, 34077, Gorizia, Trieste / Friuli Venezia Giulia, Italy

  • +39 0481778572
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4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,199)

58,348 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and easy

Quick and easy

March 8, 2026
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Reply from Locauto Group - Trieste Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Efficient pickup and drop off

Efficient pickup and drop off. I got lucky and got a new car. Very nice staff. Easy and efficient to deal with. Will rent again with Locauto.

March 7, 2026
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Reply from Locauto Group - Trieste Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 4 out of 5 stars

The service is good and the car very…

The service is good and the car very new. On the day or the returning, it wasn't possible to understand where to leave the car because the parking was closed and the mobile phone provided wasn't online.

February 23, 2026
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Reply from Locauto Group - Trieste Aeroporto

Thank you Henry for writing us your review, we will make sure that your next customer experience with us would be perfect!

Sara

Rated 5 out of 5 stars

Locauto rental car company is the best ever!

Locauto rental car company is the best company we have ever used (and we rent cars very very often). From the minute we got our car till the minute we returned it back the whole experience was amazing! Friendly and helpful people, great car, we recommend this company 100%.

February 21, 2026
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Reply from Locauto Group - Trieste Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 4 out of 5 stars

Great car

Great car, no hustle checking on or returning the car. The issue was that nobody checked the extras (snow chains) and windshield wiping fluid. So i had to drive back to Udine to get it.

February 21, 2026
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Reply from Locauto Group - Trieste Aeroporto

Thank you Tomislav and we apoligize for the inconvenient.
Your feedback will help to grow a more efficient customer experience.

Sandra

Rated 5 out of 5 stars

Great service from staff and good cars

Great service, we always rent Locauto from Bologna, Venice Treviso. Staff very kind and helpful. Cars are always in good condition and safe to drive. Would recommend for sure to rent with them.

February 23, 2026
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Reply from Locauto Group - Trieste Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Lovely service

Lovely service. Brand new cars every time. Thanks 👍

February 20, 2026
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Reply from Locauto Group - Trieste Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Excellent experience with Locauto

Excellent experience with Locauto. The car was clean, modern, and exactly as booked. Got upgraded to an SUV from a 5 door small car which was brilliant. Collection and drop-off were quick and straightforward, at 2 different locations with friendly and professional staff throughout. No hidden charges, clear paperwork, and everything ran smoothly from start to finish. Would happily use Locauto again and confidently recommend them to anyone looking for a stress-free car rental experience.

February 12, 2026
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Reply from Locauto Group - Trieste Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Nice new car

Nice new car, quick pick up and return, good price, nice stuff

February 2, 2026
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Reply from Locauto Group - Trieste Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 1 out of 5 stars

Orribile esperienza/Horrible experience

Ho visto un aumento di oltre €180 al momento di ritirare il veicolo perche' non munito di gomme da neve. Da un prezzo iniziale di poco superiore a €180 sono passato al doppio. Altra chicca l'addebito di quasi €80 per 8 litri di carburante. Orribile esperienza da non ripetere mai piu'.

I saw an increase of over €180 when I picked up the vehicle because it wasn't equipped with snow tires. The initial price of just over €180 doubled. Another surprise was the charge of almost €80 for 8 liters of fuel. A horrible experience that I will never repeat.

January 15, 2026
Unprompted review
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Reply from Locauto Group - Trieste Aeroporto

Siamo spiacenti di leggere la tua recensione. Per quanto riguarda le dotazioni invernali con Locauto, le catene da neve sono incluse nella tariffa di noleggio, senza costi aggiuntivi . Puoi trovare maggiori informazioni sui costi aggiuntivi nella pagina "Condizioni Speciali di Noleggio" o nella pagina "Condizioni Generali di Noleggio" https://www.locautorent.com/it/nota-legale/termini-e-condizioni/
Il nostro servizio clienti è a tua disposizione per qualsiasi domanda relativa al tuo noleggio. Fai clic su http://www.locautorent.com/customerservice

Amanda

Rated 5 out of 5 stars

Friendly and efficient

Excellent car rental. Friendly, quick, efficient. Brand new car as well

January 19, 2026
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Reply from Locauto Group - Trieste Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 1 out of 5 stars

Complete crooks

Complete crooks
Car not clean when rented and no check made by staff and no papers provided to check marks
Returned and said caused marks, which dispute, and said if signed could dispute - did so and then said they were incorrect and means I admitted marks
Then provided no way to contest this - no email address and no contact
Finally took 190 euros
And I paid extra for their insurance!
Completely unprofessional - AVOID

January 5, 2026
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Reply from Locauto Group - Trieste Aeroporto

Thank you for your feedback Mike. We are sorry to hear that your experience was not up to our usual standard.

Amanda

Rated 5 out of 5 stars

Use their services with confidence.

One of the best car rental companies I have ever used. Everything was quick and easy, without unnecessary questions. The car was very clean and well-maintained. The staff were extremely friendly, smiling, and professional at both pick-up and return. The phone conversation with the staff member was also very helpful, and we arranged everything in no time. Highly recommended!

January 10, 2026
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Reply from Locauto Group - Trieste Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 4 out of 5 stars

Friendly very good staff

Friendly very good staff. Good car

January 4, 2026
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Reply from Locauto Group - Trieste Aeroporto

Thanks for the excellent review Robert! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon
Anna

Rated 5 out of 5 stars

Overall good

Easy to find, nice and helpful approach from staff

January 4, 2026
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Reply from Locauto Group - Trieste Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 3 out of 5 stars
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Reply from Locauto Group - Trieste Aeroporto

Thank you for your feedback, Aleksandar. We would like to clarify our winter equipment policy. At Locauto, snow chains are included at no extra cost with your rental during the winter season.For winter tires, they are available upon request and subject to availability, and involve an additional fee due to their specialized nature.
We hope this information is helpful and look forward to serving you again.
Anna

Rated 5 out of 5 stars

We are very happy for the service

We are very happy for the service. Now we know where to go directly to gire a car in Trieste. Thank you

January 1, 2026
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Reply from Locauto Group - Trieste Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

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