Great experience! Everything went very smoothly and quickly. We received a beautiful, new and perfectly clean car. The whole rental process was easy and hassle-free, and everything was well organized.... See more
Company replied

Villafranca Caselle di Sommacampagna, 37060 Verona, Verona / Veneto, IT
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Great experience! Everything went very smoothly and quickly. We received a beautiful, new and perfectly clean car. The whole rental process was easy and hassle-free, and everything was well organized.... See more
Company replied
Super friendly and quick service. The staff member was very kind, gave us an excellent introduction, and returning the car was absolutely hassle-free and quick. Everything was great overall.
Company replied
From start to finish the service we received was excellent. The booking process was easy, collection was smooth, the car was fine for what we needed - It was slightly smaller than what we had requeste... See more
Company replied
The lady who provided us with the cars at short notice was extremely helpful in providing us with two cars. We had booked two cars with another provider and because our plane had been delayed by storm... See more
Company replied
Presso l'ufficio Locauto Rent di Verona Aeroporto in via Aeroporto 5 di Sommacampagna potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0458600846. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Villafranca Caselle di Sommacampagna, 37060, Verona, Verona / Veneto, Italy

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Great experience! Everything went very smoothly and quickly. We received a beautiful, new and perfectly clean car. The whole rental process was easy and hassle-free, and everything was well organized. Very satisfied with the service! Would definitely recommend!

Reply from Locauto Group - Verona Aeroporto
Sometimes don’t read all the reviews and trust the process !
Everything went perfectly fine.
Quick delivery, good car, good service !
🤌🏼🤌🏼

Reply from Locauto Group - Verona Aeroporto

Reply from Locauto Group - Verona Aeroporto

Reply from Locauto Group - Verona Aeroporto
Super friendly and quick service. The staff member was very kind, gave us an excellent introduction, and returning the car was absolutely hassle-free and quick. Everything was great overall.

Reply from Locauto Group - Verona Aeroporto
Really good service from the lady we dealt with, only gripe was not getting the car we booked for fitting 3 large suitcases and 4 passengers ended up being supplied a car that could only fit 2 suitcases and only just fitted with a bit of persuasion, luckily had another vehicle in the party to take the other suitcase.

Reply from Locauto Group - Verona Aeroporto
Helpful staff, clear documentation. Clean car. Will certainly use again

Reply from Locauto Group - Verona Aeroporto
It was very easy to rent a car! They also accepted my debit card as I forgot my credit card at home. The car Skoda was very good and clean. We had no issues at all. On return, we just parked the car, dropped the key in the letter box and that was it.
All you need is to fill the gas tank to full on return.

Reply from Locauto Group - Verona Aeroporto
From start to finish the service we received was excellent. The booking process was easy, collection was smooth, the car was fine for what we needed - It was slightly smaller than what we had requested but it was ok. The staff were friendly and could speak good English which helps .

Reply from Locauto Group - Verona Aeroporto
we waited more than an hour to get the car.
one person behind the counter is not enough.
also, when we returned the car, i had to look for a parking space by myself. i parked in the "wrong" place and had to do it again, look for a spot for the car. it's not my job! it was annpying and took me about 30 minuts.
beside that, the car was great.

Reply from Locauto Group - Verona Aeroporto

Reply from Locauto Group - Verona Aeroporto
Very smooth drop off. Pick up took about half an hour.
Friendly staff and car was OK.

Reply from Locauto Group - Verona Aeroporto
The car was great, the lady at collection was very helpful and everything was fine. A few days after drop off at Bergamo, I was provided with a bill of 184 euro for damages. We did not damage the car during the hire and it was signed off with their agent at drop off. I have emailed to explain that no evidence or information has been provided for the charge and there has been no response, just continued invoices being sent to my email.

Reply from Locauto Group - Verona Aeroporto
Quick and courteous at the counter, car was clean and in perfect conditions, terms of the rental were very good. Will definitely rent from them again!

Reply from Locauto Group - Verona Aeroporto
The condition of the car is good. The experience of driving is great. On 30/7, we arrived at the service counter about 11 : 00am to pickup the car but the staff told us that our pickup time is 12 : 00 nn. So we needed to wait for one hour. I think that Locauto Group may prepare the car for clients in advance two hours.

Reply from Locauto Group - Verona Aeroporto
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