Before Lock Doctor Limerick staff member opened the key, it was in good condition and fully intact, with no signs of damage or tampering. The only issue was a dead battery. This can be clearly supp... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had my car key replaced this morning in Leitrim. I didn't get the man's name unfortunately, but he was fantastic. Very punctual, well mannered and patient with me as I was on my own with a toddler a... See more
Company replied
Great service from Lock Doctor. I had locked myself out of house with no key. I rang them and Andrew Glynn arrived very promptly. Wasn't an easy fix but he gained access with a lot of patience and... See more
I contacted Kevin from Lock Doctor. I was in a bit of a panic as the battery went in the key for my car. A very old key. Kevin talked me through how to open the key that I thought was impossible!!... See more
Company details
Written by the company
Lock Doctor is a nationwide locksmith within the commercial, domestic, auto sectors. Lock Doctor supplies replacement and spare auto keys, auto security for fleets and trade vehicles, replacement parts for windows and doors, commercial safes for cash & valuables, home security products, access control, key cutting, master key systems, smart locking solutions and more.
Contact info
Crescent Shopping Centre, V94 181C, Limerick, Ireland
- 0818 000 555
- bookings@lockdoctor.ie
- lockdoctor.ie
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Before Lock Doctor Limerick staff…
Before Lock Doctor Limerick staff member opened the key, it was in good condition and fully intact, with no signs of damage or tampering. The only issue was a dead battery. This can be clearly supported by the photos I have, which show the condition of the key before and after your staff attempted the repair.
After leaving the key with your staff for what was meant to be a simple battery replacement, I was made to wait significantly longer than advised. I was then informed that the key had been damaged during the process and could not be repaired. The visible damage clearly shows that the key was broken as a result of the attempt to open it.
I trusted your business to carry out a straightforward service. Instead, my key has been returned to me in a damaged and unusable condition.
I contacted Kevin from Lock Doctor
I contacted Kevin from Lock Doctor.
I was in a bit of a panic as the battery went in the key for my car. A very old key. Kevin talked me through how to open the key that I thought was impossible!! Then sent me videos of how to replace the battery and I got sorted. The spare key needed to be done too!
A very helpful and patient fella.
Had a terrifying situation today where…
Had a terrifying situation today where my baby ended up locked in the car, and Mark from Lock Doctor in Cork came to the rescue so quickly (only took him about 15mins from when he was called, if even)
In a panic, we called emergency services and local locksmiths to see who could get to us the fastest. The fire brigade landed first and got to work on one door. Mark arrived a few minutes later and started working on another door and he managed to get the door open before the firemen could!!
He was calm, reassuring, and so kind throughout the whole ordeal. He got our little girl out safely in no time and made an incredibly stressful situation so much easier to handle.
What meant even more was that he refused to take any payment from us because of the situation. That level of kindness and compassion is something I will never forget.
In such a stressful moment, he was not just professional, he was genuinely caring and kind. We are beyond grateful for his help and his kindness. An absolute credit to the company.
Excellent service
Excellent service. Couldn't recommend highly enough. Had two of my car keys fixed in 5 minutes. So friendly and helpful when I rang and in-store when I visited.
Prompt and efficient.
Great service from Lock Doctor. I had locked myself out of house with no key.
I rang them and Andrew Glynn arrived very promptly. Wasn't an easy fix but he gained access with a lot of patience and expertise.
Thanks Andrew.
Brilliant service, I would highly recommend.
Key replacement
I had my car key replaced this morning in Leitrim. I didn't get the man's name unfortunately, but he was fantastic. Very punctual, well mannered and patient with me as I was on my own with a toddler and a newborn baby. He was very quick getting the job done and very helpful regarding another job I was considering getting done. Puts be at ease if I ever lost my key again, especially with children. Would highly recommend.

Reply from Lock Doctor Ireland
Excellent service
Ignition barrel failed in my Golf, stuck at work unable to start the car. Rang Lock Doctor and Mark was out to me in less than an hour, replaced the part and got me going again. Excellent service, sound out, thanks a million.

Reply from Lock Doctor Ireland
Amazing service.
Got locked out of my car before work yesterday, so I gave a call to my local lock doctor. Kevin answered the phone and was absolutely amazing. I was stuck for time so he checked to see if he could get a man out earlier, understanding that I had work soon. I really really appreciated that and his positive demeanour on the phone. Alex, the locksmith came out to me within the hour and was amazing. Super friendly and a lovely man overall. Unlocked my car within minutes. 11/10 for this company and even more for the two men that handles this swiftly. I do hope your area manager and higher ups see this review as your work deserves to be appreciated. Thanks very much lads again.

Reply from Lock Doctor Ireland
Outstanding
Outstanding, quick service from Andy Glynn at the Dublin branch. Our VW Sharan, with which we take our three little ones around, had one of its electric sliding doors stuck (wouldn't open). Andy quickly diagnosed that the problem was the door cable being blocked. Andy 's service and help second to none

Reply from Lock Doctor Ireland
excellent service i could not praise…
excellent service i could not praise them enough, they really helped me out in a very stressful situation and provided all the support and information i needed to get the the root of the issue with my car - absolutely went above and beyond and I am very grateful.

Reply from Lock Doctor Ireland
Excellent service
Excellent service, technician was very quick to arrive and had us all sorted in no time, very nice man, cant praise them enough

Reply from Lock Doctor Ireland
Extremely happy with the service from…
Extremely happy with the service from the Limerick Crescent branch when our back door lock broke and I was locked out. They came out as quickly as possible after juggling some jobs. The guy was incredibly efficient and reassuring. Would highly recommend.

Reply from Lock Doctor Ireland
Very helful staff in the Dublin branch…
Very helful staff in the Dublin branch with quick efficent service

Reply from Lock Doctor Ireland
Sneaky
Called to lock doctor in the crescent in Limerick. I said I needed the battery replaced on my Mondeo car key. Showed them the key and handed to him. Without asking he replaced the battery. Took all of 20 seconds. Charged €8 total: €2 battery was fair enough, but €6 for the labour is expensive. Especially since I wasn’t asked if I wanted it installed. Thought it was very underhanded and I’m sure the staff are instructed to do things that way. Won’t be returning.

Reply from Lock Doctor Ireland
Excellent service
Excellent service. Quick and reasonable prices. Id highly recommend using these locksmiths. Mark was very friendly and offered great customer service.

Reply from Lock Doctor Ireland
Lock Doctor Limerick called to my work…
Lock Doctor Limerick called to my work place this morning to fix my van ignition,Brad was a gentleman very professional and courteous delighted with the service

Reply from Lock Doctor Ireland
Lost my keys
Lost my keys - called LockDoctor and I couldnt have been happier. They help make a bad situation better and I was extremely grateful. Professional, calm and fast. 10/10

Reply from Lock Doctor Ireland

Reply from Lock Doctor Ireland
Quick response time
Quick response time. Lads on the road are great. Dealt with 4 so far. All top men

Reply from Lock Doctor Ireland
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







