Very quick turnaround on Stephens day. Door wouldn't open from outside. Technician was friendly and very competent. Let us know that it looked like we had an attempted break in which had broken mechan... See more
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See what reviewers are saying
Janis saved the day, or night last night - a mislaid key meant we were locked out in the cold. He arrived within the declared time, worked tirelessly until he got us inside & couldn’t have been kinder... See more
Five star experience from start to finish. The communication from Rita via phone and email was very friendly, fast and accommodating. Alexandre the technician was extremely polite, competent and did a... See more
Tomas turned up exactly on time and replaced the mechanisms in the door. Great comms from the outset via email and phone. Cost is not an issue when it’s your home being secured correctly and wit... See more
Company details
Written by the company
Emergency and non emergency 24/7 locksmith service in Dublin and surrounding areas
Contact info
Dublin, Ireland
- contact@locksmithservice.ie
- locksmithservice.ie
4.6
Excellent
239 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reliable but too pricey
Reliable service, came with two hours charged €400.22 for two locks 🔒
April 23, 2026
Professional and friendly
Came on short notice, was competent, professional and friendly. Changed the lock with minimal fuss and advised on different options giving a good quote.
February 26, 2026
Unprompted review
Very quick turnaround on Stephens day
Very quick turnaround on Stephens day. Door wouldn't open from outside. Technician was friendly and very competent. Let us know that it looked like we had an attempted break in which had broken mechanism, which we hadn't realized and explained in detail how it effected door function and how to keep ourselves safe. Needed entire replacement. Broke down cost of fixing, replaced all in about 40 minutes and gave itemized invoice. Very professional service and gave us peace of mind.
December 26, 2025
Unprompted review
Very pleasant staff and quick response…
Very pleasant staff and quick response but I was a bit taken aback by the charge of 415 euros for the replacement lock and handles for a patio door.
The lock and handles can incidentally be bought in Coolock (use AI to search)provided you have basic skills and a screwdriver.
December 8, 2025
Unprompted review
Excellent service
Excellent service, very professional. Would highly recommend.
November 27, 2025
Unprompted review
Alex came on time as agreed and…
Alex came on time as agreed and completed the job very well. No issues whatsoever. Good job fair price
November 23, 2025
Unprompted review
Called on a Friday evening on a Bank holiday weekend…
Called on a Friday with a broken door wouldn’t open the barrel was gone on it they said somebody will be out to me within a few hours to quote me. Sergio from dialock very friendly so helpful.
Lovely lad. He reassured me it was no problem he would Send an invoice to my landlord.
I would definitely use this company in the near future.
Ciara from Dublin
October 24, 2025
Unprompted review
Evening call out
I rang in the evening as my halldoor lock broke. I was told there would be a locksmith out in roughly 45 mins. Serg arrived wiithin 15 mins, explained everything and prices of the parts needed. He also explained how to maintain the door and and mechanisms. The job was done in approx 20mins. Extremely happy with the service and would have no problem recommending to others, thank you
October 20, 2025
Unprompted review
Serge came and fixed everything in 20…
Serge came and fixed everything in 20 minutes tops. He opened the door and explained why would should get a new lock. Very happy with the service
October 18, 2025
Unprompted review
Sergio was 5 star
Sergio was professional, efficient and very informative. Would highly recommend
October 12, 2025
Unprompted review
Janis is super professional
Janis is professional, friendly and super efficient. I would highly recommend him. The service is excellent
October 11, 2025
Unprompted review
Excellent job
Serge came and did the job very quickly, explained the entire reasoning as to why to change to a high security door lock compards to conventional ones. Very happy with the work done. Great job!
October 8, 2025
Unprompted review
Fast, efficient and friendly
Tomas turned up exactly on time and replaced the mechanisms in the door.
Great comms from the outset via email and phone.
Cost is not an issue when it’s your home being secured correctly and with a warranty.
Would highly recommend to others and will use Dialock again without hesitation.
October 7, 2025
Unprompted review
This firm helped me so much
This firm helped me so much.
My purse was robbed with my keys in it and they came out within an hour and Alexander the locksmith went above and beyond. He was very nice very kind and we had a nice chat while we waited for the lock part we needed.
The lady who took the call was very kind and accommodating too.
God bless you all I'll certainly recommend you. Leaving a five star review.
September 24, 2025
Unprompted review
Over payment
Over payment - charges of barrel lock and strip - cost me 506 euro and was told I was given a discount. They put thumb turn on inside and new handles. Apparently no call out fee so don't know why so costly??when I rang back to query I was told the parts were highest quality
July 13, 2025
Unprompted review
Reply from Dialock LTD
Dear Caroline,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear you feel dissatisfied with the cost of the service.
We understand your concerns regarding the charges for the thumb turn, full strip and handles. Please know that the parts used were of high-security, original grade quality — chosen to ensure durability, safety, and long-term performance. While there was no call-out fee, the cost reflects the quality of the materials and the skilled labour involved which we do charge for. Please don't forget that it wasn't just the cylinder and handles replaced, it was the full mechanism strip, which means that every single part on the door is now new.
That said, we never want a customer to feel unhappy or misinformed. We’d appreciate the opportunity to review this further with you, so we will be in contact shortly.
Your satisfaction is important to us, and we’d like to restore your confidence in our service.
Kind regards,
Dialock Team
Prompt efficient friendly service
The handle of my UPvC door snapped off into my hand that morning. I left an enquiry on the Dialock Ltd website and Kate rang me back very promptly. We arranged a time for later same day. The engineer Remi was able to come early so he rang me to check that was ok. He assessed the job quickly and was able to match the part to one he had in the van. Job done in 15 minutes with no change to lock or keys, just handle and advice for maintenance. I cheekily asked for assistance with a porch door that was sticking and by tightening the hinges he fixed that too. Std call out Eur124 plus VAT, handle Eur80 plus VAT total Eur231.54. 1 year guarantee. Worthwhile for good service and friendly staff.
July 15, 2025
Unprompted review
My call was answered quickly and…
My call was answered quickly and although I was first told it would be 45 mins waiting time, bearing in mind I was locked out in heavy rain, when I queried that, the operator was able to get someone to me in 15 mins which wasn't as bad.
June 15, 2025
The prompt efficient service and…
The prompt efficient service and technician Serg gave some very helpful advice.
June 10, 2025
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