Dialock LTD Reviews 239

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Very quick turnaround on Stephens day. Door wouldn't open from outside. Technician was friendly and very competent. Let us know that it looked like we had an attempted break in which had broken mechan... See more

Rated 5 out of 5 stars

Janis saved the day, or night last night - a mislaid key meant we were locked out in the cold. He arrived within the declared time, worked tirelessly until he got us inside & couldn’t have been kinder... See more

Rated 5 out of 5 stars

Five star experience from start to finish. The communication from Rita via phone and email was very friendly, fast and accommodating. Alexandre the technician was extremely polite, competent and did a... See more

Rated 5 out of 5 stars

Tomas turned up exactly on time and replaced the mechanisms in the door. Great comms from the outset via email and phone. Cost is not an issue when it’s your home being secured correctly and wit... See more

Company details

  1. Locksmith
  2. Emergency Locksmith Service
  3. Key Duplication Service
  4. Locks Supplier

Written by the company

Emergency and non emergency 24/7 locksmith service in Dublin and surrounding areas


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

239 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent job Done Right

I had them come out to upgrade the locks on my new home. They provided a lot of useful info over the phone and didn’t push the most expensive options. The tech was on time, explained everything in detail, and didn’t leave until I was 100% happy. Only isuue was they didn't have the exact color lock I wanted, but they offered to order it for me, which was appreciated.

September 24, 2024
Rated 5 out of 5 stars

Fast friendly service.

I sent in a query via the website and got a callback within 20 minutes, and an appointment set up for the same afternoon. Thomas the locksmith was efficient, very friendly and got the job done in no time. I'd definitely recommend Dialock.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Jammed our kitchen utility door so the only access was from the outside side door which was locked with the key inside. Serge arrived in less than a hour from making the call. Had the door opened and problem fixed in less then 30 minutes. He was so informative, efficient and professional, and a pleasure to deal with. Would highly recommended.

September 21, 2024
Unprompted review
Rated 5 out of 5 stars

Life Saver in a Pinch!

I locked myself out of the house when I was already running late for work; what a nightmare!!!

I called this service, and they were at my door in less than 30 minutes only. He was polite, didn’t make me feel bad about my mistake, and even gave some tips on how to avoid this in the future. Only thing is, I wish they had more payment options. Cash only was a bit of a hassle.

September 20, 2024
Rated 5 out of 5 stars

Fast and Efficient

Remis was an absolute gentleman, provided a fast and efficient service and I will definitely be using his service again. Would 100% recommend to anyone. Thanks again Remis!

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt and Honest

I needed a lock change after a break-in, and they were at my place within 30 minutes. The locksmith was professional and made me feel secure again. The only thing I’d suggest is maybe having a little more clarity on pricing over the phone, but no big deal...

September 15, 2024
Rated 4 out of 5 stars

Efficient, on time, professional

Jura called out for scheduled visit precisely on time and explained everything in great detail. Very quick job, very well done. Explained what I needed and what I didn't. It was pricey for the time taken which is the only reason I didn't give 5 stars, but the level of service was really excellent

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Locking system on front door broke

Locking system on front door broke. Serge came within 2 hours of making contact and repaired all in no time. Extremely quick and helpful, honestly could not be happier with service. Such a nice person to deal with and would recommend him to everyone.
Eoghan

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

PVC door repair

I phoned and requested a call out to fix my pvc door, this was dealt with very efficiently.. Serge called at the given time was very polite, helpful and professional throughout the call.. He explained everything is great detail throughout..
I couldn’t speak more highly of him and would recommend him to anyone..
Paula

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Serg was excellent

Serg was excellent. Having locked myself out the house in the pouring rain, I was extremely distressed. Serg arrived within 20 minutes, was extremely professional, kind and understanding and assisted to solve the problem within a few minutes. He really helped to calm a terrible situation. Can't rate him highly enough.

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Got locked out of our garage and made the call. Less than an hour later, lock changed and new keys in my hand. Would definitely recommend

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great service!

I got locked out of my house on Sunday morning and Serg was out within an hour of ringing Dialock and sorted it all out. I was back inside the house within minutes- great service, thanks Serg and the lady I spoke to on the phone, both were very helpful. I’m going out now to get some keys cut to avoid this happening again!

Elizabeth, Drumcondra

July 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. We were locked out and Alexandar came and got us back inside straight away. Made a big difference to our day.

Brian, Lucan

July 7, 2024
Unprompted review

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