I use Lockhart Catering exclusively for cutlery for our business. We are a food factory with some 50 plus employees and get through some supplies but Lockhart offer a variety of ranges that suit our... See more
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See what reviewers are saying
Wanted a very small saucepan in which to produce small amounts of sauce, gravy, etc. Never dealt with Lockhart Catering Equipment before, but found them a good supplier with a next day delivery. Min... See more
Website UI is poor, the pages crashes, lags, especially when scrolling down the list of products. Product specs on some lines have minimal information. Using key words on the search engine does... See more
I needed to get the buttons for my Chaud Devant jackets - the buttons weren't available on the website but this was dealt with efficiently by support staff. Also I had to change the shoes to the ne... See more
Company details
Written by the company
Pick up everything you need to run a successful catering equipment business at Lockhart Catering. Whether you run a pub, restaurant, hotel or catering company, you'll find a huge range of kitchen equipment and accessories to ensure business runs smoothly. From glassware to dishwashers, chefs uniforms to crockery, get kitted out with all the essential catering supplies.
Lockhart Catering Equipment
Written by the company
- We're committed to consistently improving service!
- We're 100% dedicated to delivering & improving upon the best customer service to you, our valued customer. The way we do this? By acting on the real feedback we receive.
30 Day Money Back Guarantee
To provide you with complete piece of mind when you order products from Lockhart Catering Equipment we offer a 30 day money-back guarantee should you subsequently decide that the products no longer meet your requirements.
Contact info
Lockhart House, RG7 4XE, Reading, United Kingdom
- 03701 678678
- websales@lockhartcatering.co.uk
- lockhart.co.uk
Replied to 25% of negative reviews
Typically takes over 1 month to reply
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customer service
some of the stuff was smashed in the box, i sent an email to return and replace them and have been ignored,
I ordered 2 baking trays
I ordered 2 baking trays, both corners were bent and 2 more were ordered. However new ones arrived and 1 of these were damaged with a bent corner.

Reply from Lockhart Catering Equipment
I love the range of products that are…
I love the range of products that are sold in this company and are at very reasonable prices.
The experience was great, I was informed with detailed information throughout the process from ordering to delivering and I highly recommend and when the product arrived, it was very securely packed with attention to detail.

Reply from Lockhart Catering Equipment
Good service
Very good service, and available products, on time we received the orsders.
we ordered the fries scoop
we ordered the fries scoop, which is the quality is no good at all. I lost 3 of them in one week, which is the handle is keep breaking. if possible we need a replacement.
I have been searching for a particular…
I have been searching for a particular kind of dessert knife and finally found them, I am really pleased.
Still waiting for a refund it's already…
Still waiting for a refund it's already 4 weeks !!
Excellent service and exactly what I…
Excellent service and exactly what I was looking for !
Very efficient, great products
Ordered a few kitchen clothing equipment and I'm very satisfied. Will order again, need be!
great selection of items.
great selection of items.
recently the build quality of the items has dropped considerably which means that we are going through our budgets replacing equipment that is only lasting a week or two. I understand that everything includes cutting costs at the moment but there are other company's out there who can supply similar and their equipment doesnt break as much
Prompt service
Team are always supportive with queries…
Team are always supportive with queries and delivery times are quick
Placed the order on my mobile and the…
Placed the order on my mobile and the delivery came 2 days later, very quick but
The way the Pizza Hut catalog of products for the mobile app is appalling
Nothing is grouped together
It take forever to scroll through
I have raised this multiple times with PH head office but no improvement
The calolog for the previous suppler was much better
And there was a icon on our back office PC so we could place orders there
Much simpler
All franchisee agreed
You guys need to get this corrected ASAP
Regards
Neil Edwards
Franchise
Curradi ltd
Scarborough 8120
If you need help on setting up the products is a user friendly order I am happy to help
01723 447789
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