I use Lockhart Catering exclusively for cutlery for our business. We are a food factory with some 50 plus employees and get through some supplies but Lockhart offer a variety of ranges that suit our... See more
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See what reviewers are saying
Wanted a very small saucepan in which to produce small amounts of sauce, gravy, etc. Never dealt with Lockhart Catering Equipment before, but found them a good supplier with a next day delivery. Min... See more
Website UI is poor, the pages crashes, lags, especially when scrolling down the list of products. Product specs on some lines have minimal information. Using key words on the search engine does... See more
I needed to get the buttons for my Chaud Devant jackets - the buttons weren't available on the website but this was dealt with efficiently by support staff. Also I had to change the shoes to the ne... See more
Company details
Written by the company
Pick up everything you need to run a successful catering equipment business at Lockhart Catering. Whether you run a pub, restaurant, hotel or catering company, you'll find a huge range of kitchen equipment and accessories to ensure business runs smoothly. From glassware to dishwashers, chefs uniforms to crockery, get kitted out with all the essential catering supplies.
Lockhart Catering Equipment
Written by the company
- We're committed to consistently improving service!
- We're 100% dedicated to delivering & improving upon the best customer service to you, our valued customer. The way we do this? By acting on the real feedback we receive.
30 Day Money Back Guarantee
To provide you with complete piece of mind when you order products from Lockhart Catering Equipment we offer a 30 day money-back guarantee should you subsequently decide that the products no longer meet your requirements.
Contact info
Lockhart House, RG7 4XE, Reading, United Kingdom
- 03701 678678
- websales@lockhartcatering.co.uk
- lockhart.co.uk
Replied to 25% of negative reviews
Typically takes over 1 month to reply
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The mugs delivered chipped
Tte mugs delivered chipped
I have emailed about this and had no reply yet
Chefs clothing sent is great
I needed to get the buttons for my Chaud Devant jackets - the buttons weren't available on the website but this was dealt with efficiently by support staff.
Also I had to change the shoes to the next 1/2 size up but this was again done efficiently as I needed everything in place by the weekend to start an upcoming job with all the kit.
that was quick
Ordered set of dishes as website said…
Ordered set of dishes as website said available for next day delivery.
Did not arrive for a week as out of stock, when parcel arrived all dishes smashed.
Now have to wait another week as again not in stock.

Reply from Lockhart Catering Equipment
Excellent service and great products…
Excellent service and great products and prices
Great customer service and great…
Great customer service and great product at a good prt
Delivered with 2 days of purchase
Quick and good quality
I never received my order
I never received my order, still waiting !!! I ordered next day delivery on 28th Dec and there's no sign of it yet. No one has contacted us to let us know where it is.
I agreed a date on Monday to return the…
I agreed a date on Monday to return the wrong glasses and receive the right glasses , the courier turned up today to accept the return but not deliver the new ones

Reply from Lockhart Catering Equipment
Love love Just Love
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