Lockings Reviews 

243
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the highly knowledgeable staff for their very helpful attitude, kindness, and clear explanations throughout the entire process. Great communication is frequently highlighted as exceptional, with reviewers noting that questions are answered promptly and they are kept fully informed at every single stage. People also deeply appreciate the stress-free service, mentioning that the dedicated team handles complex house moves and legal documents extremely efficiently. Clients always feel well supported and confident, stating that they would not hesitate to recommend these reliable solicitors to family and friends.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting the professional,... See more

Service

Users describe positive interactions with service, highlighting an efficient and stress-free process for... See more

Customer service

People report positive experiences with customer service, highlighting that team members are always available... See more

Response time

Consumers express great satisfaction with the response time, frequently praising the team for being prompt,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting professional and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lori was extremely helpful & very professional at all times. She explained things clearly & helped us through the process of buying & selling. We occurred several hiccups along the way which Lori deal... See more

Rated 5 out of 5 stars

I cannot fault Locking's whom we have used for the second time. I would highly recommend them for your house move. Moving is very stressful and Declan, Ed and the CS Team were great in helping us... See more

Rated 5 out of 5 stars

We sold our house last year and then bought a new one recently and used Lockings for both. All of the team was great! Lori Pickering was a big stand out for us, she kept us informed throughout and was... See more

Rated 5 out of 5 stars

Lockings have been excellent in handling my house purchase! They have been so easy to deal with, communication has been excellent, professional and polite, everything has run so smoothly. Earlier this... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(243)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I cannot fault Locking's for our house move

I cannot fault Locking's whom we have used for
the second time. I would highly recommend them for your house move. Moving is very stressful and Declan, Ed and the CS Team were great in helping us make some difficult but ultimately the right decisions. And they successfully chased all the other solicitors in the chain. I would highly recommend using a local firm such as Lockings for your house move and avoid like the plague the slightly cheaper online conveyancing services who just do not cut it IMO.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!

Lockings have been excellent in handling my house purchase! They have been so easy to deal with, communication has been excellent, professional and polite, everything has run so smoothly. Earlier this year they also handled a probate case, all stress and worry evaporated as soon as they became involved. I can’t thank them enough! Totally recommended and I will be using them again in the future. Thank you Lockings!

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great service with a complicated house…

Great service with a complicated house move.
The take-on process was smooth and fast with clear information provided from the outset.
Rachelle and Stephanie were excellent, especially when difficult moments called for calm professionalism.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Grateful customer

I was kept updated via phone or email.They could be contacted easily via phone if I wanted go speak to someone.When my sale was in danger of collapse they did everything they could to ensure my sale went through.I am extremely grateful.

October 17, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Lockings of Beverley

Lockings solicitors in Beverley are completely unprofessional. Adele in particular was rude about us to a colleague via email who in turn forwarded the email on to us! Not pleasant to receive and completely unjustified. Also, Stamp Duty was calculated wrong. I have used Lockings for previous house sales and purchases but will definitely not use again. Terrible solicitors who are incompetent and arrogant. Their only saving grace is William who we found to be thorough and approachable.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Adele and sam have been amazing from…

Adele and sam have been amazing from start to finish very informative, all questions asked were answered. They both helped purchasing our new house stress and hassle free. I would definitely recommend.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Nothing was too much trouble, very thorough during the whole process, and went the extra mile on house completion day. Big thanks to Declan, Craig and team.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

The purchase of our property was…

The purchase of our property was seamless from start to finish. We were kept fully informed of any progress./problems every step of the way. We have used Locking several times and will continue to do so when needed, a truly professional company.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Lockings solved a five year issue in a…

Lockings solved a five year issue in a matter of weeks. Ben Naylor of Lockings was the solicitor I dealt with and knew exactly what to do and communicated this well. I got the payout I was waiting for and fees were very reasonable. I would highly recommend them

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Lockings the caring solicitors

Every aspect of coming into Lockings made you feel at ease
No rushing through appointments
Every part of the document was explained in an easy way to understand
Definitely be returning when and if needing to see a solicitor again

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

First Class Service Experience

Rachelle and the Lockings team were fantastic and extremely professional throughout what was a particularly frustrating property sale. Consistent and clear communication with accurate expectation setting which was always delivered.

I would use Lockings again, and in fact already doing so and would highly recommend their services for any legal conveyancing requirements. Thank you Team!

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

I cannot fault the team at Lockings

I cannot fault the team at Lockings. Throughout the process of selling one house and buying another, the team was efficient - I didn’t have to chase anything up - with regular communication throughout and prompt response to any questions I had. I highly recommend Lockings and will be using them in the future.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

We sold our house last year and then bought a new one recently and used Lockings for both. All of the team was great! Lori Pickering was a big stand out for us, she kept us informed throughout and was always very quick to reply to any of our emails and questions. The team go through every detail within there searches etc and there customer service skills are excellent. We would not hesitate in using Lockings again in the future and will most definitely recommend to family and friends. Thank you Lockings (Hull) 😊

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Rachelle & Stephanie are excellent.

Dealt with Rachelle & Stephanie for the purchase of our new home and we couldn’t fault both of them at all. Their attention to detail and quick responses to any queries made the whole process a lot less stressful for us.

Both very friendly and clearly knowledgeable about their jobs as everything was explained to us throughout.
It feels like some solicitors can drag their feet but Rachelle was chasing and following up constantly with the sellers solicitors and providing updates weekly to us. Although we would have been one of many cases, it felt as though we was the only one as responses to emails were fast and more often than not, any questions we wanted to ask was already answered!

Searches, paperwork and other documents needed for the sale was all completed in a timely manner and we felt that we wasn’t waiting for Lockings to get back to the sellers solicitors for anything.

We also popped into the Hull office twice to drop paperwork off, and the reception staff were also very friendly and scanned copies quickly so no time was wasted.

We wouldn’t use any one else, and they are now dealing with the sale of our previous home too.

Overall our experience of these solicitors was 5* and we recommend them to friends and family when we speak about the house.

Thankyou!

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

First time buyer

Great communication through out the purchasing process, any questions asked was answered quickly. l would recommend to family and friends used lockings I would definitely use again Declan Cresseell was excellent throughout our house buying process. It was our first time buying and he was able to kindly explain it all to us, and was prompt and efficient at communicating.

August 15, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look