City Locksmiths Gwent Ltd Reviews 68

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Called citylocksmiths out today, to gain access to my summerhouse after losing the keys, He arrived in good time, Gained access to the summerhouse, quickly without causing any damage to the UPVC door... See more

Company replied

Rated 1 out of 5 stars

Dishonest and deceitful. False claims on adverts. Tried to get me to sign a blank contract. Drilled a doorlock that probably did not need to be drilled. Damaged and removed other door parts un-necessa... See more

Company replied

Rated 5 out of 5 stars

Can’t praise city locksmith enough after my 85 year old mother had a problem with her front door wouldn’t lock nick came out at short notice and sorted the lock mechanism out thank you for looking aft... See more

Company replied

Rated 5 out of 5 stars

We had a key broken in a lock, which wasn't accessible from the other side of the lock. Nick answered my phone call immediately and, because he was finishing another job in our area, was with us withi... See more

Company replied

Company details

  1. Locksmith

Information provided by various external sources

24 Hour Locksmiths Newport | Lock Outs | Lock Changes | Key Cutting | Lock Repairs Newport | Cheap Emergency Locksmith in Newport | Locksmith Newport | Newport Locksmiths | upvc Specialist | Property Maintenance | Local locksmiths | Cardiff Locksmiths |locksmith Cardiff | Local Cardiff Locksmiths


Contact info

4.1

Great

TrustScore 4 out of 5

68 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Outstanding

September 29, 2017
Unprompted review
City Locksmiths Gwent Ltd logo

Reply from City Locksmiths Gwent Ltd

Thanks Mr Davies for reviewing my service & giving me 5*. Regards Nick (Aberdare Locksmiths)

Rated 5 out of 5 stars

Very helpful and quick to respond and …

Very helpful and quick to respond and reassure.
Gave me cheaper options, which was very helpful.
Trusted.

September 27, 2017
Unprompted review
City Locksmiths Gwent Ltd logo

Reply from City Locksmiths Gwent Ltd

Thank you Miss Sheridan for giving me a 5* review. I was happy to help you today. Kind Regards Nick (Newport Locksmiths)

Rated 5 out of 5 stars

Great service.

September 23, 2017
Unprompted review
City Locksmiths Gwent Ltd logo

Reply from City Locksmiths Gwent Ltd

Thanks Alex for reviewing my service. Regards Nick (Bridgend Locksmiths)

Rated 5 out of 5 stars

Rang late Sunday afternoon and asked …

Rang late Sunday afternoon and asked for an appointment during the week. Turned up at 9:15 Monday morning which was very rapid.
Very friendly and honest, taking me through what had happened.
Good job as door is as good as knew. Would recommend.

September 19, 2017
Unprompted review
City Locksmiths Gwent Ltd logo

Reply from City Locksmiths Gwent Ltd

Thank you Katherine for giving me a great review , I appreciate it. Kind Regards Nick (Newport Locksmiths)

Rated 5 out of 5 stars

Really quick response and good value

Really quick response and good value - would totally recommend!

September 12, 2017
Unprompted review
City Locksmiths Gwent Ltd logo

Reply from City Locksmiths Gwent Ltd

Thanks Nicola for giving me a great review today. Kind Regards Nick (Abergavenny Locksmiths)

Rated 5 out of 5 stars

Nick was excellent - recommended

Nick was excellent - available at short notice, turned up on time, very polite and courteous. Did a great job, exactly what was needed. Many thanks!!!

September 9, 2017
Unprompted review
City Locksmiths Gwent Ltd logo

Reply from City Locksmiths Gwent Ltd

Thanks very much Anna for your review , happy to help Today. Regards Nick (Ebbw Vale Locksmiths)

Rated 5 out of 5 stars

Very prompt service

Very prompt service. Very helpful employee. Very reasonable cost to fix door and in a very quick time.

September 2, 2017
Unprompted review
City Locksmiths Gwent Ltd logo

Reply from City Locksmiths Gwent Ltd

Thank you very much Mrs Hughes for being so quick to review my service & giving me a great review. Kind Regards Nick (Monmouth Locksmiths)

Rated 5 out of 5 stars

I was extremely impressed with Nick

I was extremely impressed with Nick. He arrived early and got on with the job straight away. He was polite and efficient.

September 2, 2017
Unprompted review
City Locksmiths Gwent Ltd logo

Reply from City Locksmiths Gwent Ltd

Thank You Mrs Aplin for reviewing my service and giving me a great review. Kind Regards Nick (Monmouth Locksmiths)

Rated 5 out of 5 stars

City Locksmith

City Locksmith, Nick Durn, arrived within 20 minutes of me calling and efficiently replaced the lock which had broken, cleaning up any mess straight away. Great service! Would thoroughly recommend.

August 26, 2017
Unprompted review
City Locksmiths Gwent Ltd logo

Reply from City Locksmiths Gwent Ltd

Thank you Mrs Edwards for giving me a great review. I appreciate your time. Kind Regards Nick (Cwmbran Locksmiths)

Rated 5 out of 5 stars

Very good and friendly service

Very good and friendly service. I would definitely recommend them.

August 25, 2017
Unprompted review
City Locksmiths Gwent Ltd logo

Reply from City Locksmiths Gwent Ltd

Thank you Mrs Grech for taking the time to review my service today. Regards Nick (Cardiff Locksmiths)

Rated 5 out of 5 stars

Nick was very prompt and did the work …

Nick was very prompt and did the work quickly and professionally, while being very friendly and helpful. He was great and I will definitely use him again and recommend him.

August 22, 2017
Unprompted review
City Locksmiths Gwent Ltd logo

Reply from City Locksmiths Gwent Ltd

Thank you Liz for the time you took to write your fantastic review. Kind Regards Nick. (Cardiff Locksmiths)

Rated 5 out of 5 stars

New keyless lock fitted

Very efficient workman done an excellent job very pleased

August 17, 2017
Unprompted review
City Locksmiths Gwent Ltd logo

Reply from City Locksmiths Gwent Ltd

Thank you Mr Jones for your positive feed back on the lock installation. Regards Nick. (Monmouth Locksmiths.)

Rated 5 out of 5 stars

Outstanding service from CIty Locksmith …

Outstanding service from CIty Locksmith today, made a phone call this morning and was advised someone would be with me in 35 minutes which he was, completed the work with excellent efficiency and only took 10 minutes, would certainly use them again if required.

August 14, 2017
Unprompted review
City Locksmiths Gwent Ltd logo

Reply from City Locksmiths Gwent Ltd

Thank you Mr Ford for your great feed back. Happy to help you, Regards Nick.

Rated 5 out of 5 stars

Friendly and reasonably priced

Friendly and reasonably priced.

Be good to know a rough price up front, but maybe that's more our doing!

August 9, 2017
Unprompted review
City Locksmiths Gwent Ltd logo

Reply from City Locksmiths Gwent Ltd

Thank you Mr Gilman for taking time to review my service & being kind enough to rate my service with 5* Kind Regards Nick.

Rated 5 out of 5 stars

Courteous, efficient and prompt.

We had a key broken in a lock, which wasn't accessible from the other side of the lock. Nick answered my phone call immediately and, because he was finishing another job in our area, was with us within 45 minutes. He removed the broken key very quickly and was clean and tidy. He charged £69.00. I don't know how that compares with other locksmiths but Nick is local and I'm willing to bet the National organisations will be on a par, if not more expensive. Ours was not an emergency call-out but I'm certain Nick would give you an efficient service whatever the circumstances.

August 9, 2017
Unprompted review
City Locksmiths Gwent Ltd logo

Reply from City Locksmiths Gwent Ltd

Thank you Mr Smith for your generous comments & the time you took to review my service. Kind Regards Nick.

Rated 5 out of 5 stars

A really honest and trustworthy …

A really honest and trustworthy Tradesman. We called him out for a new door lock, but we didn't need one and he was honest enough to tell us. We needed a re-alignment of the door, which he did immediately and charged us accordingly.....a lot cheaper. We would wholeheartedly use him again.

August 6, 2017
Unprompted review
City Locksmiths Gwent Ltd logo

Reply from City Locksmiths Gwent Ltd

Thank you Mrs Jones for your great review & the time you took to write it. I'm really glad you appreciate my honesty.

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