Loft Leaf Reviews 

360
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Its Beautifull...Fantastic service and beautiful plants.Their staff are very friendly. made for a good serving

Rated 5 out of 5 stars

Absolutely fantastic service, went out of their way to email me and let me know my packages would be a day later than they thought. The courier hadn't even updated me! Gorgeous website and even more b... See more

Rated 5 out of 5 stars

Loft Leaf is a lovely company, providing much loved plants to their customers. I recently bought a Dragon Tree and a Tillandsia and they were sent to me in perfect condition, beautifully and thoughtfu... See more

Rated 5 out of 5 stars

Parcels always arrive so quickly and so nicely packed. The staff are incredibly helpful with any questions, including plant care questions. The plants I have bought from loftleaf have always been grea... See more

Company details

  1. Garden Center
  2. Decoration and Interior Design Store
  3. Online Marketplace
  4. Wholesale Plant Nursery

Written by the company

Get indoor plants, pots, & accessories, with next day delivery. Free Click & Collect. Cardiff's 5-star rated online store.


Contact info

4.9

Excellent

TrustScore 5 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(360)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

#13367

#13367
Loft leaf sold me my first ever house plant and I have gotten so many orders since. Amazing plants, always healthy and lovely customer service helping with all my questions.
Thank you so much!

July 24, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! My plants arrived very quickly, I was super impressed with how they were wrapped, and the quality of the plants were amazing. I would 100 per cent recommend this company and I'll be getting all my plants from here now!
Order number 13365

July 23, 2021
Unprompted review
Rated 5 out of 5 stars

Really good

Really happy with products and the way they were carefully packaged. Plants were in really good condition with nice new growth. Fast delivery and a nice little note, will be ordering from again.

July 23, 2021
Unprompted review
Rated 5 out of 5 stars

Great packaging!

I ordered from here for the first time recently and will definitely be ordering again. I’ve ordered from other plant websites but nothing compares to here. They packaged the plants so well and the ones i ordered were beautiful. Cant wait to order some more!

July 21, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect!

Items arrived very quickly and were packaged perfectly with no damage to anything. Will definitely be ordering again.

July 20, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

I recommend Loft Leaf as their service is great and the plants I have received on a couple of occasions has been great quality.

Thank you!

July 11, 2021
Unprompted review
Rated 5 out of 5 stars

Happy planties

All my new plant babies arrived swift and sound with a cute little note too which was really lovely!

100% will be ordering from you guys again and getting friends and family to do the same! ❤️

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic plant shop!

I bought two Helena plants and they were packaged really carefully so both arrived in perfect condition! So happy with them, will be buying from Loft Leaf again :)

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

I haven’t always been a plant…

I haven’t always been a plant enthusiast. Now, I have a growing love for it!! Loft Leaf has introduced me to the beautiful world of plants. Since my very first purchase, the Loft Leaf team has been so wonderful. They are always helpful, professional and clearly have a passion for what they do. They have made plant care so easy to understand. I am particularly fond of the names each of their plants have and each handwritten note - so cute!! We are always so excited for the arrival of any new member of our family. Thank you Loft Leaf! X

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic all round!

Great communication, friendly people, gorgeous plants, quick delivery... What's not to love? Definitely recommend and will be using again!

July 5, 2021
Unprompted review
Rated 5 out of 5 stars

Green thumbs up for Loft Leaf 🍃

Really excellent experience with my first time order with Loft Leaf. Great plant (exactly what I wanted), very safely packaged, a great price, and speedy delivery. Not much more I could have asked for.

Recommended!

July 1, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look