Lofty Ladders Ltd Reviews 20

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Lofty Ladders came and gave us an honest quote that we were happy with and advice on the best way to replace our loft ladder and hatch. They were able to come to us quickly and do the work. They wer... See more

Company replied

Rated 5 out of 5 stars

Delighted with the work Lofty Ladders has done for my client. The loft was partially boarded however it was straight onto the floor joists so it wasn’t just a case of extending the boards across each... See more

Rated 5 out of 5 stars

Totally amazing experience from initial quotation and review of which ladder would be best suitable to fitting.New hatch door and ladder fitted by Tom, very friendly, professional and courteous, no me... See more

Company replied

Rated 5 out of 5 stars

Very good company. Did an excellent job in installing a loft ladder. Very competent and tidy installation. Ensured that I was instructed how to corectly use the loft ladders. Very pleased with the i... See more

Company replied

Company details

  1. Insulation Contractor

About Lofty Ladders Ltd

Written by the company

Lofty Ladders was originally purchased as a franchise in 1987 under the name “Lofty Ladders Installations Kent”. For a tidy sum a van with livery, tools and a few leads were handed over.

Over the years the company has had 3 owners. A father, then his son after him and after 3 years of working with that son, me.

Loft Services Lofty Ladders provides the following services throughout Kent:

  • Loft Ladders
  • Loft Boarding
  • Loft Insulation

We happily service residential, commercial and government customers and can provide an almost limitless variation of Loft access solutions from basic 2 section aluminium ladders to fully automated electrically operated stairs.

One of our specialties is complete loft storage systems where we will radically alter the way you look at your loft.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20 reviews

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Rated 5 out of 5 stars

A great job and a good price.

Lofty Ladders came and gave us an honest quote that we were happy with and advice on the best way to replace our loft ladder and hatch.
They were able to come to us quickly and do the work. They were professional, cleaned up afterwards and did a brilliant job.
I'd be more than happy to use them again if we need the loft boarding or new insulation. They would be my first call.

January 12, 2026
Unprompted review
Lofty Ladders Ltd logo

Reply from Lofty Ladders Ltd

Thank you for your kind words Peter

Rated 5 out of 5 stars

Very Good

Good, efficient and friendly service. The work was carried out on time and everything was left in a neat and tidy condition.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

The company were very professional from the first phone call I made to when they came and fitted my loft ladder .i would highly recommend them and the ladder that they installed

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Very good company

Very good company. Did an excellent job in installing a loft ladder. Very competent and tidy installation. Ensured that I was instructed how to corectly use the loft ladders.
Very pleased with the installation and would recommend.

July 16, 2025
Unprompted review
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Reply from Lofty Ladders Ltd

Thank you

Rated 5 out of 5 stars

Delighted with the work Lofty Ladders…

Delighted with the work Lofty Ladders has done for my client. The loft was partially boarded however it was straight onto the floor joists so it wasn’t just a case of extending the boards across each side. We discussed the options available to my client - shelves or raised boarding - and decided on the later as this would maximise the space. Great value and great workmanship. Highly recommend.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Just had Tom from lofty ladders install…

Just had Tom from lofty ladders install my new loft ladder could not be more pleased with the result Tom made an excellent job could not recommend him enough very pleased 😁

September 22, 2025
Unprompted review
Lofty Ladders Ltd logo

Reply from Lofty Ladders Ltd

Thank you for your kind words Pete!

Rated 5 out of 5 stars

A Great Find - Lofty Ladders

Both Rob and Tom were very helpful right from my first contact an appointment was made to view the site and they arrived on time.
Both were well turned out and were pleasant and courteous.
I had concerns about my existing loft ladder but definitely needed a new loft hatch.
I was reassured that my existing ladder is in a serviceable condition and did not need to be replaced.
They quoted for replacing the loft hatch and came and did the job within a week.
The work was completed quickly and to a good standard and there was no mess.
I would not hesitate to recommend Rob and Tom (Lofty Ladders) to anyone looking to have similar work done.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and great…

Very professional and great communication throughout the whole project. Recommended company with a personal touch

October 22, 2024
Unprompted review
Lofty Ladders Ltd logo

Reply from Lofty Ladders Ltd

Thank you John

Rated 5 out of 5 stars

Totally amazing experience from initial…

Totally amazing experience from initial quotation and review of which ladder would be best suitable to fitting.New hatch door and ladder fitted by Tom, very friendly, professional and courteous, no mess, and gave us a couple of run throughs on how to use. Would highly recommend, and we are planning to have our loft insulated and boarded

February 6, 2025
Unprompted review
Lofty Ladders Ltd logo

Reply from Lofty Ladders Ltd

Thank you Carl..

Rated 5 out of 5 stars

Tom came to fit my loft ladders on…

Tom came to fit my loft ladders on Monday polite nice chap fitted loft ladders in no time explained how they should work nice clean job he made of it. I would thoroughly recommend LOFTY LADDERS.

January 20, 2025
Unprompted review
Lofty Ladders Ltd logo

Reply from Lofty Ladders Ltd

Thank you Rose. You are welcome!

Rated 5 out of 5 stars

Quick and reliable

Quick and reliable, the young boy Tommy is very talented. It may be worth more then other company’s, but worth the price due to there professionalism in their own products and services.
Very impressed, thank you.

January 8, 2025
Unprompted review
Lofty Ladders Ltd logo

Reply from Lofty Ladders Ltd

Thank you Anne. Very kind!

Rated 1 out of 5 stars

Highly over priced and arrogant people

Highly over priced and arrogant people, ask money for the job more then double then other company’s
Deleting bad reviews, you can’t even write bad reviews on the site and facebook page
Hope somehow we can report them.

December 12, 2024
Unprompted review
Lofty Ladders Ltd logo

Reply from Lofty Ladders Ltd

I think Tibor Erdei is confused. We have every customer over the las 4 year in our CRM and There are not Tibor's or Erdei's!

Rated 5 out of 5 stars

The ultimate professional job

From first contact to job completion simply first class. Thorough in every detail, courteous and professional. Such is my level of satisfaction with this company that just one day after the ladder installation I have asked for a quote on loft boarding and insulation. Don’t bother to look anywhere else!

October 17, 2023
Unprompted review
Rated 5 out of 5 stars

Lofty Ladders get the job done

Rob was quick to pick up our job request and gave us a quote. When we were able to go ahead with the job of getting our loft insulated and boarded he fitted us in very quickly. His team turned up promptly to start the job and didn't stop once until it was done. His team were great, polite and courteous and we are very happy with the results.

March 14, 2023
Unprompted review
Rated 5 out of 5 stars

Will definitely book again for future jobs.

Rob was quick to reply to my email enquiry, 5 days later he popped round and emailed a detailed quote with explanations and an outline of the costs. 3 weeks later he & his team insulated our garage wall. They were quiet, tidy and did a brilliant job. House on the garage side feels so much warmer! Will definitely book again for future jobs.

February 13, 2023
Unprompted review

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