Our experience was fantastic! The new mattress arrived quickly and set up was very easy, although I would recommend two people moving it around as it was heavy for one person. The mattress has chang... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have only had the mattress for about one month, but so far we are liking it. There were some concerns regarding the delivery...late at night arrival for mattress around 8pm! Driver didnt have hand... See more
Company replied
The packages arrived fairly promptly, albeit not at the same time. Going beyond the hit and miss delivery, more importantly the product is fantastic. Clearly the best bed we've ever purchased, and t... See more
Company replied
I bought a bedframe, mattress, and duvet from Logan & Cove for lower back support, and I’ve been very happy with both the products and the experience. The mattress and bedframe are supportive, comfo... See more
Company replied
Company details
- #3 of 6 best companies in Mattress Store
- #3 of 6 best companies in Bed Shop
- #3 of 6 best companies in Bedding Store
- #3 of 7 best companies in Bedroom Furniture Store
About Logan & Cove
Written by the company
Turn your bedroom into a sanctuary. Since its inception, the Logan & Cove luxury hybrid mattress collection has combined the finest elements of both cooling gel foam and traditional coil-style mattresses to deliver a balanced and supremely comfortable sleep surface.
Enjoy access to the finest quality available in Canadian mattress stores with the unrivalled value and convenience of online retail. That's the Logan & Cove advantage.
The Logan & Cove Advantage
Temperature-Regulating
Features a combination of multiple cooling surfaces and guided air circulation for all-night comfort.
Perfect Firmness
Tailored for Canadian sleep preferences and further enhanced for pressure-point relief.
Zero Motion Transfer
Minimizes sleep disturbances to promote feelings of calmness and vitality during the day.
Why Choose Logan & Cove?
We know you want to find the perfect mattress. That's why we offer a 365-night sleep trial with every Logan & Cove mattress purchase. Take your time – up to a full year – to immerse yourself in unparalleled luxury, and experience the difference for yourself. If you're not completely satisfied, returns are free and you get a full refund.
When you choose Logan & Cove, you're choosing Canadian excellence. Our expertly crafted mattresses are made in Canadian factories, with the finest materials, and shipped right to your doorstep. We combine traditional craftsmanship with state-of-the-art technology to deliver unparalleled quality and comfort.
Contact info
900-9707 - 110 Street NW, T5K 2L9, Edmonton, Canada
- 1-866-835-1804
- support@loganandcove.ca
- loganandcove.ca
4.7
Excellent
391 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Avoid Logan and Cove for its lack of durability and longevity
We were thrilled with our Logan and Cove mattress at first but are very dismayed by its lack of durability. We’ve owned the mattress for only 4.5 years and it’s sagging and uncomfortable. I am fit and active and am now waking up every morning with terrible back and hip pain, symptoms I do not experience at all any time I spend a night on a different mattress. Because there are no visible, measurable depressions on the mattress, we cannot exercise the warranty, so buyer beware. It’s appalling that a mattress at this price point lasted less than 5 years! We now have to replace it
January 5, 2025
Unprompted review
Reply from Logan & Cove
Hi, there. We're very sorry to hear about this. This is not feedback that we often hear, as we hold our products to high performance standards. While we make it a point to make our warranty information readily available on our site, we understand that it may not have produced your desired outcome. Our customer care team is more than happy to provide alternate solutions to help you sleep better on your mattress. Please feel free to reach out to them at support@loganandcove.ca or 1-866-835-1804, and they will be able to assist you further.
This mattress is awesome
This mattress is awesome! It’s been about 3 months since my purchase and have not regretted any part of my decision. Being a Canadian company was first and uppermost in my search. Logan and Cole did not disappoint!
I do rather appreciate the softer edges and that the mattress is medium firm is a great “fit” for me.
October 15, 2024
Unprompted review
Reply from Logan & Cove
It truly does sound like your perfect fit, Val! Thank you for taking the time to share your experience with us. Happy sleeping!
Logan and Cove Warranty
I first purchased a Logan and Cove mattress and box spring in Jan 2019. The mattress was sagging pretty bad after 6 years, which in my opinion was premature, and not of good quality. So I reached out to L&C with my issue, and was treated very well, they offered to replace the mattress under warranty, and allowed me to upgrade to 2 twin mattresses. I purchased the twin adjustable bed. Delivery was quick, and pick up of the old mattress was handled very well. I'm hoping that our new mattresses will last longer than the original mattress purchased.
December 9, 2024
Reply from Logan & Cove
Hello, Ron! Thank you very much for taking the time to share your experience with us. While we're disheartened that your first mattress had a manufacturing defect, we're very pleased that your warranty came to good use. We believe you'll be very comfortable on your new Logan & Cove mattress and adjustable bed, and we can't wait to hear what you think. We are always here to help should you need further assistance. Happy sleeping!
So far, we love it!
The delivery was very timely and so far, about 4 weeks of use, the queen mattress we purchased is excellent!
December 25, 2024
Unprompted review
All time favourite mattress
This is the most comfortable mattress. I’m sleeping so much better and not waking up all night with sore hips.
November 15, 2024
Unprompted review
Reply from Logan & Cove
Hi, Lorna! We're so glad to hear your Logan & Cove is helping you get more restful, comfortable sleep. Wishing you many more pain-free nights on your new mattress.
Great mattress!
Very happy with the mattress! Have been using it for over a month now.
December 23, 2024
Unprompted review
I was satisfied with my purchase and…
I was satisfied with my purchase and the bed arrived quickly. Setup was easy and delivery was efficient and I was sleeping in my bed that night.
December 5, 2024
Reply from Logan & Cove
Hi John! We're very glad to hear that the delivery and setup of your mattress were simple and easy and that you're enjoying your new Logan & Cove so far. If there's anything our team can do to further improve your experience, don't hesitate to let us know!
Great comfort
The first mattress that was comfortable from the start. This mattress also doesn’t make me over heat. The mattress was very quick to arrive. Customer service was great.
November 26, 2024
Reply from Logan & Cove
Hi, Sandra! Thank you for taking the time to share your experience with us. We're thrilled that both your new mattress and our care team exceeded your expectations. We're wishing you nothing but dreamy nights of sleep for many years to come!
Great service
Great service, fast delivery. The bed is very comfortable right from the start.
November 19, 2024
Reply from Logan & Cove
Hi Bruce, we're very happy to hear you're already finding your new Logan & Cove comfortable! If there's anything our team can do to improve your experience, or if you require any support, please don't hesitate to get in touch at support@loganandcove.ca or 1-866-835-1804. Happy sleeping!
Pinnacle Mattress
Great choice purchasing the Pinnacle Mattresses - very comfortable from the first night sleeping on it. Very fast delivery!
November 26, 2024
Reply from Logan & Cove
Hi, Colleen! We are thrilled to hear that your Pinnacle has been providing you with restful, comfortable sleep right from the get-go. We're wishing you many more peaceful nights on your new mattress!
Easy as could be
Easy as could be. Ordered on a Sunday and it was delivered on Wednesday. Easy to set up. Took a couple days to get use to a comfortable mattress, but it’s been 3-4 weeks now, and I’m sleeping better than I have in a long time.
November 23, 2024
Reply from Logan & Cove
Hi, Dave! Thank you for taking the time to share your experience with your new Logan & Cove mattress. It's great to hear that you were able to adjust to the new bed and are now enjoying better sleep. You deserve it! We're wishing you many more restful nights of sleep on your LC.
These guys stand behind their warranty
We purchased a Logan and Cove mattress about 3 months ago. After about 2 months of trying to adapt to it, my wife could not continue to sleep on it due to a medical issue that was aggravated by a firm mattress.
I contacted Logan and Cove about a return, and they quickly arranged for the mattress to be donated to Habitat for Humanity.
When the mattress was picked up, Logan and Cove then refunded the purchase price to us.
I was nervous about the original purchase as it was sight untested. The mattress arrived properly packaged and was a solid sleep for me.
I’m pretty confident you will have no issues with this company even if it turns out the mattress is not quite right for you.
The entire process was quite pain free.
November 14, 2024
Reply from Logan & Cove
Hi, Andrew! While we're sorry to hear your Logan & Cove mattress wasn't quite the right fit for your wife and yourself, we're very happy to hear you were able to make the most out of your sleep trial, and that you found the return and donation process stress-free. We greatly appreciate you giving our mattresses a try, and are thankful for your kind words of review. We're confident that you'll find a mattress that works perfectly for you!
Came in time
October 28, 2024
L&G…highly recommended!
We purchased 2 mattresses and 2 adjustable bases after chatting with Erin a couple of times. Great service, great products and strong packaging. Also bought 2 sets of bamboo sheets which are fan-tas-tic for comfort with a freah feeling. Very satisfied all the way!
July 15, 2024
Reply from Logan & Cove
Hi, Michel! We're thrilled that our team was able to help you find a sleep solution that works perfectly for you, and that your new setup and accessories tick all your boxes. We appreciate you taking the time to share your experience with us, and are wishing you many restful nights of sleep on your Logan & Coves.
Quick delivery and good qualité product.
October 16, 2024
To anyone that read my prior post…
To anyone that read my prior post regarding my warranty experience returning a manufacturing defect with our Mattress that we purchased 6 months ago. I have a very positive and happy update to share and I'd like to send Kudo's to Logan & Cove for their attention and understanding in what started out as a frustrating and disappointing situation. We now have a mattress replacement equal in comfort to what we originally ordered and we couldn't be happier to be able to sleep comfortable without pain again. Thank you Logan & Cove for listening to us and understanding our situation.
October 25, 2024
Unprompted review
Mattress was delivered earlier than was…
Mattress was delivered earlier than was said, easy to maneuver up the stairs and unwrap. Slept on it that night
October 8, 2024
Perfect mattress and great customer service!
We bought a Douglas mattress 6 months ago, but it was too firm for our joints, so we decided to return it and we got the Logan & Cove Pinacle. The return was easy and within a week, we got our refund and the Pinacle came in! It’s by far the best mattress we ever had!
October 11, 2024
Reply from Logan & Cove
Hi Daniel, we're so glad to hear your new Pinnacle has been your perfect sleep solution! Thank you for taking the time to share your experience with us. Happy sleeping!
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