Our experience was fantastic! The new mattress arrived quickly and set up was very easy, although I would recommend two people moving it around as it was heavy for one person. The mattress has chang... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We have only had the mattress for about one month, but so far we are liking it. There were some concerns regarding the delivery...late at night arrival for mattress around 8pm! Driver didnt have hand... See more
Company replied
The packages arrived fairly promptly, albeit not at the same time. Going beyond the hit and miss delivery, more importantly the product is fantastic. Clearly the best bed we've ever purchased, and t... See more
Company replied
I bought a bedframe, mattress, and duvet from Logan & Cove for lower back support, and I’ve been very happy with both the products and the experience. The mattress and bedframe are supportive, comfo... See more
Company replied
Company details
- #3 of 6 best companies in Mattress Store
- #3 of 6 best companies in Bed Shop
- #3 of 6 best companies in Bedding Store
- #3 of 7 best companies in Bedroom Furniture Store
About Logan & Cove
Written by the company
Turn your bedroom into a sanctuary. Since its inception, the Logan & Cove luxury hybrid mattress collection has combined the finest elements of both cooling gel foam and traditional coil-style mattresses to deliver a balanced and supremely comfortable sleep surface.
Enjoy access to the finest quality available in Canadian mattress stores with the unrivalled value and convenience of online retail. That's the Logan & Cove advantage.
The Logan & Cove Advantage
Temperature-Regulating
Features a combination of multiple cooling surfaces and guided air circulation for all-night comfort.
Perfect Firmness
Tailored for Canadian sleep preferences and further enhanced for pressure-point relief.
Zero Motion Transfer
Minimizes sleep disturbances to promote feelings of calmness and vitality during the day.
Why Choose Logan & Cove?
We know you want to find the perfect mattress. That's why we offer a 365-night sleep trial with every Logan & Cove mattress purchase. Take your time – up to a full year – to immerse yourself in unparalleled luxury, and experience the difference for yourself. If you're not completely satisfied, returns are free and you get a full refund.
When you choose Logan & Cove, you're choosing Canadian excellence. Our expertly crafted mattresses are made in Canadian factories, with the finest materials, and shipped right to your doorstep. We combine traditional craftsmanship with state-of-the-art technology to deliver unparalleled quality and comfort.
Contact info
900-9707 - 110 Street NW, T5K 2L9, Edmonton, Canada
- 1-866-835-1804
- support@loganandcove.ca
- loganandcove.ca
4.7
Excellent
391 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt Service
We live in a rural area and we were sent emails regularly to track our package. We have two of the mattresses now and thoroughly enjoy our sleep on them.
February 26, 2025
Unprompted review
Speak with real people
Actually got to deal with real people to deal with a special request. Am very pleased with my new mattress, very comfortable and supportive.
February 12, 2025
Great customer service
Bought a mattress in 2019. Had a problem this year. Dealt with Shawn at customer service. Shawn Was very friendly, attentive and helpful.
The problem was solved to my satisfaction.
Thank you
February 10, 2025
Unprompted review
Reply from Logan & Cove
Hey, Paul. We are happy to hear that our customer care team was able to help you find a satisfactory solution! We appreciate your feedback and wish you the best on your sleep journey.
Our order arrived ahead of the promised…
Our order arrived ahead of the promised time. We were a bit skeptical ordering this product online but we were extremely pleased with the bundle and mattress quality. The guarantee and product tryout period exceeded our expectations. We’re enjoying the comfort and luxury of the mattress.
February 11, 2025
Reply from Logan & Cove
Thank you for taking a leap of faith with us, Claude. We are thrilled to hear you're enjoying the comfort of your new Logan & Cove mattress and sleep accessories. We are always here to offer support should you need any assistance. Wishing you many restful nights of sleep to come!
Just as advertised
From the initial phone call, the staff was professional and knowledgeable, and helped me with my decision to purchase
February 6, 2025
All questions I had were answered
All questions I had were answered , mattress arrived when expected and am enjoying comfortable nights
January 27, 2025
Reply from Logan & Cove
We are thrilled to hear that, Vicky. Thank you for taking the time to share your experience with us, and happy sleeping!
I like they are a Canadian company and…
I like they are a Canadian company and also based in Edmonton AB. The duvet I ordered is very good quality,very light and very warm on frosty nights
February 1, 2025
Excellent customer service
Excellent customer service, very knowledgeable and helpful.
February 2, 2025
This is our second Logan & Cove…
This is our second Logan & Cove Mattress, this one will be in the master, moving the older one to our guest room. Great buying experience, wonderful mattress, couldn't be happier. We'll be a repeat customer yet again!
January 29, 2025
King is King!
We've now had 2 weeks to sleep on our Logan & Cove King mattress. I was worried I'd be sleeping out of reach from my partner but... I have to say, the extra room means I get to avoid his tossing and turning AND I'm having the best sleeps on this ultra comfortable mattress. Oh and by the way, the service with L&C is gold star. We continue to order bed linens from them - so luxurious.
January 26, 2025
Reply from Logan & Cove
Wow, Linda! Thank you for taking the time to share your experience with us. We're thrilled to hear it's been a positive one, and that your new King Logan & Cove mattress was the perfect upgrade for your sleep! Enjoy your restful nights to come.
mattress is used in our…
So far the mattress is used in our spare bedroom and yet to be used. Seems very nice and the customer service is excellent.
January 25, 2025
Pillows are good
Pillows are good, it took me a week to find the correct amount of foam for 2 pillows.
January 24, 2025
Quick and easy to order
Quick and easy to order. Everything was shipped out at a reasonable time and was super easy to track.
December 13, 2024
Unprompted review
Easy to set up and comfortable
It was easy to set up and way more comfortable than just plain memory foam matress. Nice and firm. No more back pain. I also recommend the pillows.
January 29, 2025
Unprompted review
Satisfaction
From the very beginning the online purchase of this mattress was easy, straight forward and speedy. Delivery was fast with adequate notice.
December 20, 2024
Unprompted review
Reply from Logan & Cove
Hey Joann, we are glad to hear that you found the shopping experience to be seamless. Enjoy your new mattress!
Ordered the mattress and it arrived…
Ordered the mattress and it arrived within4 days. We were pleased with the total experience.
January 18, 2025
Very Good Mattress
Delivery was very quick. Less than a week to southern Ontario. The mattress
Is high quality materials and workmanship.Setup was quick and easy as described . My wife loved it from day 1. No more waking up with sore hips since we’ve had it. It took me about a week or so to get used to it but now I love it and sleep better than I did on my old mattress which was much firmer. My only complaint would be the edge stiffness. When sitting on the edge getting dressed I feel it is too soft Not a lot of stiffness on the edge so I tend to slide off. For sleeping though the mattress is great. Canadian made helped make up my mind to purchase also.
January 11, 2025
Reply from Logan & Cove
Thank you for your kind words, Robert. We are thrilled to hear that you and your wife are sleeping better now that you have a Logan & Cove mattress. We are sorry, however, to hear that the edge support is not all you had hoped for. While this is not typical feedback we get from our customers, we will be sure to pass this information along to our product team. If you have any questions or concerns in the future, feel free to reach out to our customer care team at support@loganandcove.ca or 1-866-835-1804, who will be happy to assist.
Great and fast service!
December 30, 2024
This Pinnacle Mattress is incredible
This Pinnacle Mattress is incredible. It feels like sleeping on a comfy cloud. It's luxuriously plush but not too soft.
I don't wake up with back/neck pain anymore, Why did I wait so long? I sleep hot and this mattress is not hot for me. I sleep so well it's hard to get out of bed now.
Also, my final decision was because of Logan & Cove. It is an amazing company that prides itself on phenomenal customer service & being Canadian is a win-win.
The free bedding with purchase, I thought would be Meh...but these sheets are so crisp & cozy, the free mattress pad designed not to cancel out the breathability of the mattress is great. Pillows are surprisingly very comfy & not hot.
Overall, it feels like sleeping on a 5 star hotel bed...everynight!
The 365 night trial? Who else gives this in this day & age?
Best bed ever!! Thank you L&C !
December 30, 2024
Reply from Logan & Cove
Thank you so much for your kind words, Susan! We are delighted to hear that you are enjoying your new Logan & Cove mattress and the bedding bundle! We wish you many nights of great sleep ahead!
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