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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including hats, shirts, and embroidery, often noting that items exceeded their expectations. Many appreciate the efficient ordering process, fast production, and quick shipping, highlighting the great value and affordable prices. However, some people mentioned that the online ordering interface could be confusing or clunky, especially for screen printing or if needing to restart an order. A few customers also noted issues with shipping speed relative to the cost, and some hats arrived damaged due to packaging.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers consistently praise the exceptional... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the exceptional quality of... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent service,... See more

Price

Clients share positive opinions on price, often highlighting competitive and reasonable pricing. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been ordering from Logo Up for over 8 years now for our brand, Tequila Mandala. The quality of their work has always been exceptional, and we love how quickly our items are delivered. Their grea... See more

Rated 5 out of 5 stars

Handled change requests correctly. Delivered on time. Product was good quality for the cost. The only request I have would be to improve the online interface when ordering screen printing - it seem... See more

Rated 5 out of 5 stars

The ease of the website is wonderful. After submitting my order they were very quick with a response for me to approve the proof. Also they informed me that I requested 3 different colors, which they... See more

Rated 5 out of 5 stars

Karen Moya has been amazing throughout this entire process. She is very responsive, kind, and helpful. Thank you for helping us design the best polos for our company.


Company details

  1. Printed Clothing Store
  2. Clothing Store

Information provided by various external sources

The best source for custom embroidery and screen printed apparel with YOUR LOGO.


Contact info

4.9

Excellent

TrustScore 5 out of 5

335 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

A company with integrity!

My order was delivered to the wrong address via UPS. I contacted customer service and alerted them to this. They promptly recreated my custom order and this time was delivered successfully. I’ve been a customer for a decade and appreciate the way my dilemma was handled. Always recommend!

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Experience from Start to Finish!

I couldn’t be more pleased with my experience with Logoup. The product quality exceeded expectations—the embroidery was clean, detailed, and looked even better in person than online. Our team gear turned out fantastic!

Customer service was equally impressive. Their team was responsive, helpful, and made sure every detail of our order was correct. Even when I had a few last-minute questions, they handled everything quickly and professionally.

Overall, I’m beyond satisfied. Great products, great people, and a smooth process from start to finish. I’ll definitely be ordering from Logoup again and highly recommend them to anyone looking for custom apparel done right!

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered from them a few times over past…

Ordered from them a few times over past 15 years and since already had my company name and info didn’t need to deal with new setup art etc. but this time was being charged a fee that I hadn’t paid befor being that i already had everything setup so was a little surprised at that and cost per shirt. It was cheaper to buy one additional shirt, then the fee was a lot cheaper per shirt even with the cost of another shirt. Was almost like getting a free shirt.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Hands down great experience!

From start to finish, this process has been so great!!! The selection of products was huge, the customer service is spot on and the turn around time was amazing!! We just received the hats and the work on them is great!! I am so pleased and will absolutely be purchasing more from this company!!

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Represenative Assistance

After being upfront with me that my design did not make their guidelines, a representative reached out and worked with my design and make it look very nice.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Quick, Easy and good value

Pretty simple to add my logo to the process. Straightforward on charges, and now they have the logo, so I can add more merch down the road.

April 20, 2025
Unprompted review

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