Logwise Firewood Reviews 156

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Recently found Logwise & placed an order for some firewood. Delivered within 24Hrs of order placed. A good mixture of hardwood which seems to be burning well. 10% discount voucher for returning custom... See more

Rated 5 out of 5 stars

Logwise are very professional in handling their orders. Deliver service is very fast, even in the busier times if the year. Logs arrive bone dry and burn evenly giving out a good slow heat, if store... See more

Rated 5 out of 5 stars

We bought the kiln dried firewood and found it to be excellent. However the 5 star rating is doe to their excellent service. They delivered promptly and were extremely helpful in getting the wood to t... See more

Rated 5 out of 5 stars

Ordered just before Christmas so wasn’t expecting it to arrive until well into Jan, but arrived 1st day back! Really pleased! Wood is right size for my fire & burns slow. Friendly guy delivering who g... See more

Company details

  1. Firewood Supplier

Written by the company

We sell locally sourced, ready to burn firewood at great prices. From Yorkshire, where warmth is important.


Contact info

4.8

Excellent

TrustScore 5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

My only criticism is when you order on…

My only criticism is when you order on line it does not tell you when delivery will be. We ordered on a Saturday but had to wait until the following Thursday for delivery. The logs are good quality kiln dried and burn well (much better than we have had from elsewhere previously). Logs were left exactly where we had asked them to be. Would use again.

February 21, 2021
Rated 5 out of 5 stars

Great quality purchase!

Delivered ahead of schedule. Great quality logs, friendly driver and good service and communication throughout transaction. I would buy from again and highly recommend. Thank you!

February 14, 2021
Rated 4 out of 5 stars

The service was great

The service was great, efficient and quick delivery. The wood burns well.
My only concern is, I searched for sustainable wood delivery. I was shocked when the wood arrived in bright yellow plastic netting wrapped in 3 types of plastic this is so bad for the environment.
I understand it is difficult, If you could find more sustainable way to delivery the logs I would order again.

February 8, 2021
Rated 5 out of 5 stars

We have used Logwise for the first time…

We have used Logwise for the first time this year. Their communication has been great - speedy and honest. I ordered the logs this morning and they were delivered this afternoon - don't think you could get more impressive service!

February 6, 2021
Unprompted review
Rated 5 out of 5 stars

Superb quality

Superb quality, excellent service! Great communication and very helpful ! Will definitely use them again!

February 6, 2021
Rated 5 out of 5 stars

Good service

Kiln dried logs burn 🔥 really well and good value compared to others. Always helpful

January 13, 2021
Rated 4 out of 5 stars

Great service

Great service. The delivery driver was extremely helpful. Only comment would have been to have notification of when delivery was being made. This caused us to chase and some minor arrangement issues on the day. Otherwise excellent

January 11, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look