Loints of Holland Reviews 1,406

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the leather, and the exceptional comfort and durability of the shoes. Many appreciate the unique and stylish designs, as well as the wide selection of colors. The customer service is frequently highlighted as extraordinary, with many people noting the helpfulness and responsiveness of the staff, and the efficiency of the delivery service. However, some customers experienced issues with sizing, finding certain pairs to be uncomfortably tight. A few people also mentioned receiving products with colors that differed from the website photos. There were also isolated reports of quality control issues, such as shoes falling apart prematurely, and some dissatisfaction with the proposed solutions from customer service in these instances. Additionally, a small number of customers noted that shipping costs and duties could be expensive.

What people talk about most

Product

Customers had positive experiences with product. Reviewers consistently praise the high quality, comfort, and... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

People report positive experiences with service. Customers consistently praise the outstanding support, quick... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the exceptional and... See more

Based on these reviews

Rated 5 out of 5 stars

Best website for quality shoes. High quality leather, great comfort, trendy shoe models and large choice of colors. Top-notch customer service, I've been in contact with Ronald, he is very kind and he... See more

Company replied

Rated 5 out of 5 stars

Sincerely ? The best shoes i ever had in my entire life ( and I have hundreds of pairs ) Everything is perfect : the sole ( thus the comfort ) the size ( your foot is never sore inside ) the design (... See more

Rated 5 out of 5 stars

The shoes are beautifully made and the sizing instructions are accurate. I ordered quite a few pairs and then had to make a return from Australia, though, and that had to be done manually. Loints staf... See more

Company replied

Rated 5 out of 5 stars

I love these shoes: they’re supremely comfortable, sustainable, well made, stylish in a quiet but exciting way, the colours rock, and they fit my giant feet (size 42) really well. If I could, I’d buy... See more

Company replied


Company details

  1. Shoe Store

Written by the company

Beautiful women's and men's shoes with ultimate comfort. Sustainable in creation and use. Free delivery & returns. Fast delivery. Choose from a wide range. All shapes and sizes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I love the shoes I ordered

I love the shoes I ordered. They came quickly and looked just like they were pictured. With all the sneakers out there, these, Cadzands in the Sulphur color, stand out as unique as well as comfortable.

March 31, 2026
Unprompted review
Rated 4 out of 5 stars

Quickly delivered and the shoes looked…

Quickly delivered and the shoes looked as on the picture. Unfortunately they did not fit wel, not as the other one which I already have van this brand.
But de retour policy is very good and easy, and 30 days of time!
Email exchange was very friendly.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Supprted in international product exchange

I was very impressed with Loints of Holland's customer service. When the size of shoe I ordered didn't fit as expected, I was offered to choose from several options moving forward. I was sent another size to try and exchange at no cost to me (first was a potential manufacturing defect). This is first-rate customer service that is rare these days. In addition to the high-quality product (also difficult to find these days), the experience makes me want to continue supporting this business and friendly staff.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Always great!

I like the design and the quality of the materials used for the shoes from this brand. I am always content regarding the comfort and the leather's natural aspect and smell. Plus the delivery is very fast. Thank you!

January 26, 2026
Rated 4 out of 5 stars

Only the currier BRT in Italy is…

Only the currier BRT in Italy is creating issue for delyvery always very in late and outside the timelines policy of delivery.
Site staff of Lonints Ronald and Mary erre very supportive and escalate immidiately the currier. I suggest to company ti change currier BRT for Italy with DHL. BRT is not working good in italy since months
For the shoes instead I used also years ago and nothing to say about quality, I wouod like that for woman n35 come back in production for the most par of the lines.
In anycase happy with my shopping.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

The shoes are well made and…

The shoes are well made and confortable, great quality and design

January 5, 2026
Unprompted review
Loints of Holland logo

Reply from Loints of Holland

Hi Rob,

Thank you so much for your kind words!
We’re delighted to hear you’re enjoying the comfort, quality, and design of your Loints shoes.

Hope to welcome you back again soon!

Warm regards,
Ronald | Customer Support Loints of Holland

Rated 5 out of 5 stars

The shoes are beautifully made and the…

The shoes are beautifully made and the sizing instructions are accurate. I ordered quite a few pairs and then had to make a return from Australia, though, and that had to be done manually. Loints staff were very helpful but I will buy from suppliers in Australia in future.

January 16, 2026
Unprompted review
Loints of Holland logo

Reply from Loints of Holland

Dear frugal buyer,

Thank you so much for your kind words! We're delighted to hear that you were happy with the shoes and that our team could support you well.

We're sorry the return process from Australia wasn’t more seamless — we completely understand your decision to order locally in the future.

Should you ever decide to come back to us directly, you're always more than welcome.

Warm regards,
Ronald | Customer Support Loints of Holland

Rated 5 out of 5 stars

Happy Feet!

I‘ve just received my 6th pair of Loints and as usual, I love them! They are so soft but with good support. The leather is of great quality! I highly recommend Loints of Holland!

January 6, 2026
Unprompted review
Loints of Holland logo

Reply from Loints of Holland

Dear Vicki,

Wow — your 6th pair already! Thank you so much for your continued trust in Loints.
We’re so happy to hear how much you enjoy the comfort, support, and quality of our shoes.

Your recommendation truly means a lot to us. See you again soon!

Warm regards,
Ronald | Customer Support Loints of Holland

Rated 5 out of 5 stars

The buying and delivery experience…

The buying and delivery experience great but I would like more elaborate descriptions of shoes on the website. For instances, “very soft flexible fabric, will feel like slippers” or “sturdy leather more like a work boot that protects toes”

January 12, 2026
Unprompted review
Loints of Holland logo

Reply from Loints of Holland

Dear Mary,

Thank you so much for your great review — and especially for your thoughtful suggestion!

We truly appreciate your input about improving the product descriptions. It’s exactly the kind of feedback that helps us grow. We’re continuously working on making our website more informative and user-friendly, and we’ll definitely take your examples into account.

Warm regards,
Ronald | Customer Support Loints of Holland

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