Loints of Holland Reviews 

1,464
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional material quality, beautiful design, and incredible long-lasting comfort of the footwear. Shoppers also highlight the remarkably fast delivery service and the smooth, straightforward online purchasing process. Some reviewers were not happy with sizing, mentioning that certain models did not fit properly or felt slightly smaller than previous purchases. A few other consumers also noted that arranging international returns or managing overseas shipping logistics could sometimes require extra effort. Despite these occasional challenges with fit, buyers remain deeply devoted to the brand and its durable products.

What people talk about most

Product

Customers expressed great satisfaction with the product, frequently highlighting that the shoes are... See more

Quality

Consumers find quality to be positive, frequently highlighting the durable materials, beautiful designs, and... See more

Delivery service

Clients share satisfaction on delivery service, noting that shipping was very fast and arrived promptly as... See more

Order

People report positive experiences with order, noting that it is easy to place purchases online from... See more

Service

Users describe positive interactions with service, highlighting that communication and shipping were easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

1. Loints of Holland make the best shoes - comfortable, stylish, robust and long-lived. These shoes really have a positive effect on my quality of life, they were the first shoes I could walk in for 5... See more

Company replied

Rated 5 out of 5 stars

The shoes are beautifully made and the sizing instructions are accurate. I ordered quite a few pairs and then had to make a return from Australia, though, and that had to be done manually. Loints staf... See more

Company replied

Rated 5 out of 5 stars

The shoes are beautiful, good quality and a lovely fit so wonderful to wear. What has been even more exceptional has been the help I had when the courier didn’t deliver them as planned. The company r... See more

Rated 5 out of 5 stars

I took my 7 years-old, tortured Loints of Holland pair to a cobbler for dyeing and sole gluing. Mind you, these were my only winter shoes, other than sneakers, and I walk a lot. When he first saw the... See more

Company replied


Company details

  1. Shoe Store

Written by the company

Beautiful women's and men's shoes with ultimate comfort. Sustainable in creation and use. Free delivery & returns. Fast delivery. Choose from a wide range. All shapes and sizes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,464)

153 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely outstanding support service

Absolutely outstanding support service. The exchange went smoothly with very accommodating goodwill, quick communication, everything perfect and customer-oriented!
This is what you want from a company these days in times of platform industry, hotlines and price dumping and subcontracting at any cost.

November 27, 2025
Unprompted review
Loints of Holland logo

Reply from Loints of Holland

Thank you so much, Michael!
Your words mean a lot to us. We truly believe in personal, honest customer care – no hotlines or shortcuts. We like to use the most modern tools to help our customers quickly and efficiently, but that also allows us to stay truly personal when needed.
So glad the exchange went smoothly, and we’re always here if you need us again!

Warm regards,
Ronald | Loints of Holland

Rated 5 out of 5 stars

Great Design and Enterprise philosophy

The Design is beautiful and the Delivery was very fast.Customers Service also great!

November 27, 2025
Unprompted review
Loints of Holland logo

Reply from Loints of Holland

Hier is een passende reactie in het Engels:

---

Thank you, Angelika!
We're so happy to hear you appreciate both our design and our company philosophy. And great to know the delivery and customer service were spot on too!

Warm regards,
Ronald | Loints of Holland

Rated 5 out of 5 stars

always very helpful

the model i purchased did not fit with my right foot/big toe, so i have to send it back.
roland helped me in getting the return form for dhl.
he is always very very helpful. perfect service.

November 26, 2025
Loints of Holland logo

Reply from Loints of Holland

Thank you very much for your kind words, Hector!
We’re sorry to hear the model didn’t quite fit, but we’re glad Roland could assist you so well — we’ll make sure he sees your compliment!
Always happy to help and we hope your next pair will be a perfect match.

Warm regards,
Ronald | Loints of Holland

Rated 5 out of 5 stars

Fast and secure delivery

My request was granted and the parcel service of my choice was commissioned.
Excellent service! I can wholeheartedly recommend this company!

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Top Notch product and service

The product, the HR, the delivery, at all moment I felt I was dealing with caring people on the other side that will make sure I was going to be heard, and receive the product I wanted in a secure way. Super happy with the whole service. I had been fan of Loints since 2004 when i use to buy my Loints from The Natural Shoe shop in London. Later I lived in Portugal for a bit and found very pricey to buy the shoes online there as Portuguese mail system is not very friendly. I am thrill to know that you have such a good delivery service for the UK

October 27, 2025
Rated 5 out of 5 stars

Top notch in every area!

Loints of Holland are simply put: THE REAL DEAL! Their shoes stay relevant in both fashion and environmental. Their ethics are top notch. The customer service is extraordinary! I’m willing to pay the tariffs with this kind of business! You will be, also! 🤩

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Easy purchase, fast delivery, full transparency along the way and great quality product. Nothing left to say. Thank you.

September 29, 2025
Rated 4 out of 5 stars

Simply the best

Very good customer service.
The shoes are expensive but worth every penny!

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Very simple return

Great shoes - it’s a pity that these ones did n’t fit… fast delivery, very simple return, I will try again thank you

September 24, 2025
Rated 5 out of 5 stars

As a young woman …

As a young woman, I fell in love with a pair of Loints of Holland shoes for the first time.
I still wear the Loints shoes I bought 22 years ago. You can't tell how old they are, and I would love to buy this model a second time if it were still available, which unfortunately is not the case. They are so beautifully designed to fit the natural shape of the foot, easy to wear, and still eye-catching even after so many years.
I now own several other models from Loints of Holland and am very happy that this unique company continues to bring beautiful, exclusive, and extremely sustainable shoes into the world. Congratulations!

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

The best shoes ever made

Sincerely ? The best shoes i ever had in my entire life ( and I have hundreds of pairs ) Everything is perfect : the sole ( thus the comfort ) the size ( your foot is never sore inside ) the design ( so original !! ) and of course the superb leather in incredible colours. Never stop doing shoes for us, Loints !

September 17, 2025
Unprompted review

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