⚠️WARNING ⚠️ ⛔️Crypto withdrawal pending for more than 17 hours now. ⛔️Useless support. ⛔️Won’t give specific time frame for withdrawal. ⛔️The whole time there’s a cancel button next to your... See more
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See what reviewers are saying
Avoid, rigged games.I have spent few thousands on their games.Just another scam casino. Awful experience.
Company replied
Best casino online. VIP service 24/7 for all you need and bonuses given all the time (more than any other site) Lucky enough to have Blair then you will not be disappointed!!!! 10/10
Company replied
Do not use this site. They do not pay out their withdrawals, leave you waiting for weeks and chat agents keep giving the same answer “it’s with the financial team for urgent review”. I have been tryin... See more
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Company details
Written by the company
Loki Casino works under the license of Dama N.V. However, it is operated by its own support and management team. Our casino is on another level. Let us show you our quality of service, and you will appreciate it. We offer over 5,000 games from top companies. We have everything you need, including slots, jackpots, card games, roulette, and live casino games.
Contact info
Curaçao
- lokicasino.com
2.5
Poor
163 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically takes over 1 month to reply
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Is there a ZERO start to rate this…
Is there a ZERO start to rate this Gaming App!!! 1 is still not good enough for a worst ever rating!!! Giving away bonus for a BOGUS? Money deposited cannot play on a real game to earn money winnings? Minimum withdrawal is at $150? Wow! Bonus cannot withdraw ( bonus locked) what a scam… just lost my money and waste a time for this gaming app… i recommend not to try!
May 1, 2024
Unprompted review
Reply from Loki Casino
Dear Mark Tumang,
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you’ve experienced while using our gaming app. We take all customer feedback seriously, and we appreciate your honesty.
We appreciate your feedback, and we’ll take it into consideration for future improvements. As for bonuses, we strive to provide fair and transparent promotions. If you encountered any issues with bonus eligibility or withdrawal, please reach out to our customer support team so they can assist you further.
We appreciate your recommendation and encourage you to reach out to our customer support team directly. They can investigate your account, address any specific concerns, and provide personalized assistance. We value your feedback and hope to improve your experience moving forward.
Best regards, The LOKI Casino Team
Emily VIP personal host has been…
Emily VIP personal host has been outstanding in terms of service delivery, empathy, always on the continuous look out for the best bonuses to reward VIP patrons.
May 2, 2024
Unprompted review
Reply from Loki Casino
Dear Loki,
Thank you for your positive feedback! We’re thrilled to hear that Emily, our VIP personal host, has provided outstanding service. We take pride in our team’s dedication to delivering exceptional experiences to our VIP patrons. Emily’s commitment to empathy and bonus rewards reflects our core values, and we’ll be sure to recognize her efforts.
If you have any further feedback or need assistance, don’t hesitate to reach out. We’re here to make your gaming journey even more enjoyable!
Best regards, The LOKI Casino Team
Good site lots of games
April 25, 2024
Unprompted review
Reply from Loki Casino
Dear Anthony Munro,
We appreciate your review! It’s great to know that you find our site enjoyable, and we’re pleased to offer a wide variety of games. If there’s anything specific you’d like to see improved or any additional features you’d like us to consider, feel free to share your thoughts.
Thank you for being a part of the LOKI Casino community!
Best regards, The LOKI Casino Team
Reply from Loki Casino
Dear Cristy Popa,
Thank you very much for your positive feedback! We are delighted that you like our casino. If you have any further suggestions or requests, please let us know. We are constantly endeavouring to improve our offer.
Yours sincerely, The LOKI Casino Team
Loki casino has been a favourite of mine and i would recommend t anyone…
Loki casino has been a favourite of mine for years great bonuses, wide variety of games fast payouts and an awesome support team
April 20, 2024
Unprompted review
Reply from Loki Casino
Dear Kristie,
Thank you for your many years of loyalty to our casino! We are delighted that you appreciate our generous bonuses, diverse selection of games and fast payouts.
If you have any further suggestions or requests, please let us know. We will endeavour to further improve your gaming experience.
Yours sincerely, The LOKI Casino Team
Reply from Loki Casino
Dear Eric Goodridge,
We’re thrilled to hear that you’ve been having good fun and enjoying our great selection of games! Providing an entertaining gaming experience is at the heart of what we do, and your positive feedback encourages us to keep delivering top-notch entertainment.
If there’s anything specific you’d like to see improved or any additional features you’d like us to consider, feel free to share your thoughts. We appreciate your loyalty and look forward to more exciting moments with you!
Best regards, The LOKI Casino Team
A great site to enjoy casino games
I like the variety of games and the website layout
April 16, 2024
Unprompted review
Reply from Loki Casino
Dear Fiona Karpik,
Thank you for your feedback! We’re glad you appreciate the variety of games we offer and find our website layout appealing. We continuously strive to enhance our platform based on user preferences, so your input is valuable to us.
If there’s anything else you’d like to share or if you have any suggestions, feel free to reach out. We’re committed to providing an enjoyable gaming environment for all our players.
Best regards, The LOKI Casino Team
Had Ruslan help me with a few issues as…
Had Ruslan help me with a few issues as I was new to the casino and the help was top notch, thank you Ruslan , 5 Stars
April 12, 2024
Unprompted review
Reply from Loki Casino
Dear Troy Vassallo,
Thank you for taking the time to share your feedback with us! We're thrilled to hear that Ruslan provided you with top-notch assistance during your initial experience at our casino. Delivering exceptional customer service is at the core of our mission, and we're delighted that Ruslan met your expectations.
As a new player, we understand that navigating a casino can sometimes be overwhelming. We appreciate your patience and trust in us as you explored our offerings. Rest assured, we're here to guide you every step of the way.
Thank you for choosing Loki Casino, and we look forward to creating more winning moments for you!
Best regards,
The Loki Casino Team
Kaena is a lovely customer service…
Kaena is a lovely customer service representative, very quick and time efficient. The casino is great to play on lots of different games
April 8, 2024
Unprompted review
Reply from Loki Casino
Dear Emma Googe,
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our customer service representative, Kaena. Providing efficient and friendly assistance is a top priority for us, and we're glad she met your expectations.
If there's anything else you'd like to share or if you have any suggestions for improvement, feel free to reach out. We value your input and continuously strive to enhance our services.
Thank you for choosing Loki Casino, and we look forward to providing you with more exciting moments in the future!
Best regards,
The Loki Casino Team
Great high definition quality gaming
Great high definition quality gaming, with an exceptional list of all our favourite online games and new ones to take your chance at. Customer service is quick to respond and highly efficient and helpful, which I must say is a breath of fresh air. I’ll certainly be sticking with LOKI CASINO.
April 7, 2024
Unprompted review
Reply from Loki Casino
Dear Melissa Walsh,
Thank you for your kind words! We're thrilled to hear that you've been enjoying our casino. Our commitment to providing high-definition gaming experiences, a diverse selection of favorite games, and responsive customer service is unwavering. It's fantastic to know that our efforts have resonated with you.
As a loyal player, your satisfaction is our top priority. We'll continue to deliver the exceptional service you've come to expect from Loki Casino. Whether you're chasing jackpots or exploring new games, we're here to make every moment memorable.
Thank you for your continued support, and we look forward to celebrating more winning moments with you!
Best regards,
The Loki Casino Team
Connected to operators quickly who…
Connected to operators quickly who helped me out even when he didn't have to and winning lotteries for playing games actually happens on this site
April 3, 2024
Unprompted review
Reply from Loki Casino
Dear Hayley,
It’s wonderful to hear that you’ve had such a prompt and helpful experience with our operators. We pride ourselves on our customer service, and the fact that you’ve had a positive outcome with our lotteries is just the icing on the cake.
Thank you for choosing Loki Casino, and we’re delighted to have been able to assist you. We look forward to continuing to provide you with excellent service and more winning opportunities.
Warm regards,
The Loki Casino Team.
The experience here was amazing and the…
The experience here was amazing and the customer service was great!
April 3, 2024
Unprompted review
Reply from Loki Casino
Dear James,
Thank you for sharing your amazing experience with Loki Casino. We’re overjoyed to know that our customer service met your expectations. It’s great to hear that we’ve achieved this with you.
We appreciate your feedback and are motivated to continue delivering great service. Should you need any assistance or have further feedback, please feel free to reach out.
Best regards,
The Loki Casino Team.
Great and easy casino with a high…
Great and easy casino with a high reputation. Serious providers and a big number of games. Bonus and gifts are quite exciting and even for deposit and withdrawal it is quite easy and logic. Website, graphic and gameplay is just as perfect and the interaction with the team is strongly uncomplicated. You can count on their support and they will serve solutions always.
April 1, 2024
Unprompted review
Reply from Loki Casino
Dear Ty Kar,
We are thrilled to receive your positive feedback about Loki Casino. It’s wonderful to know that our wide selection of games, user-friendly website, and the overall gaming experience have met your expectations. We take pride in partnering with serious providers to offer you a vast array of games, and we’re glad you enjoy the bonuses and gifts designed to enhance your gaming journey.
Your mention of the ease of deposit and withdrawal processes is particularly gratifying, as we strive to make transactions seamless for our customers. It’s also heartening to hear that our customer support team has been able to provide you with uncomplicated and reliable assistance whenever needed.
Thank you for choosing Loki Casino, and we look forward to providing you with many more enjoyable and rewarding experiences.
Warm regards, The Loki Casino Team
Very good online casino
Very good online casino, with quality slots.
The support team is always super quick to help at any time.
March 30, 2023
Unprompted review
Reply from Loki Casino
Dear Lotte Jensen,
Thank you for taking the time to share your wonderful experience with Loki Casino. We are overjoyed to hear that you find our online casino to be very good, especially with the quality of our slots.
Moreover, we are delighted to know that our support team has been able to assist you promptly and efficiently. Providing quick and helpful support is a cornerstone of our customer service philosophy, and it’s reassuring to hear that we have been successful in this regard.
Your satisfaction is a testament to the dedication we have to our players, and it encourages us to continue striving for excellence in every aspect of our service.
Warmest regards, The Loki Casino Team
Loki is a great casino
Loki is a great casino. Bonuses are given in good faith by your own personal VIP manager. Mine is MONICA she's the best they have. Anyone else you get just ask for her!
March 29, 2024
Unprompted review
Reply from Loki Casino
Dear Nicole Sapiano,
We are absolutely elated to hear that your experience with Loki Casino has been exceptional. It’s wonderful to know that the personal touch from your VIP manager, Monica, has made a significant impact. We take great pride in our team, and Monica is indeed a shining example of the dedication we have to our players’ satisfaction.
The trust you place in us by acknowledging the good faith in which our bonuses are given is the foundation of our relationship with you. We are committed to ensuring that our bonuses and rewards are not just incentives, but a genuine expression of our gratitude for your loyalty.
Thank you for choosing Loki Casino and for your kind words.
Warmest regards, The Loki Casino Team
Great bonuses and very good customer…
Great bonuses and very good customer support. I have to say that the information regarding all of the different bonuses could have been communicated in a clearer way, such as which day the bonus is valid for, and that you will lose your free spins (which you will not receive until the next day) if you cancel a bonus, even though you want to use another bonus in the mean time. All over a very good website, and they have a big variety of casino games.
March 28, 2024
Unprompted review
Reply from Loki Casino
Dear Victoria Greiner Hallanger,
Thank you for your valuable feedback regarding your experience with Loki Casino. We are thrilled to hear that you enjoy our bonuses and customer support. Your satisfaction with these aspects of our casino is of utmost importance to us.
We also appreciate your constructive comments on the clarity of our bonus communications. We understand that clear information is crucial for a seamless gaming experience, and we apologize for any confusion caused. Your feedback is instrumental in helping us improve.
We are glad that you find our website user-friendly and our variety of casino games to be extensive.
Thank you once again for your support and for bringing this to our attention. We value your input and are dedicated to enhancing your experience with every visit.
Best regards, The Loki Casino Team
I disliked that I have been sent an…
I disliked that I have been sent an email saying that you guys had a great bonus for me so I trusted that as it didn't go into debt about the bonus and when I was depositing it was offering me a good bonus but it wasn't even one I could use you should only offer patrons bonuses they are eligible for in the cashier section not ones they are not eligible for it's a joke especially when I could've played elsewhere that was offering me a good bonus but I stupidly trusted what I read on the email saying you had a great bonus for me
March 25, 2024
Unprompted review
Reply from Loki Casino
Dear Megan,
We sincerely apologize for any confusion or inconvenience caused by the promotional email you received. We understand your frustration and would like to rectify this situation.
Could you please provide us with more details regarding the bonus issue? We want to ensure that this doesn’t happen again and that any promotions you receive in the future are suitable for your account.
Thank you for bringing this to our attention, and we look forward to making things right for you.
Warm regards,
The Loki Casino Team.
It's a very great casino with lots of…
It's a very great casino with lots of great offers that make getting started a lot easier. I would also register here a second time :)
March 21, 2024
Unprompted review
Reply from Loki Casino
Dear Michael Seuberling,
We are absolutely thrilled to hear that your experience with Loki Casino has been so positive that you would consider registering with us again. It’s wonderful to know that our offers have facilitated a smooth start for you and added value to your gaming experience.
Your enthusiasm for our casino is contagious, and we can’t thank you enough for sharing it. We promise to continue delivering the great offers and experiences that you’ve come to enjoy, and we hope to keep exceeding your expectations with every visit.
Thank you for your continued support, and we eagerly await the opportunity to serve you again.
Warm regards, The Loki Casino Team
Loki has been one of my fave casinos…
Loki has been one of my fave casinos for years. I try out new casinos as well but still keep playing here also 😊
March 19, 2024
Unprompted review
Reply from Loki Casino
Dear T EH,
It’s an honor to be one of your favourite casinos for years. We are thrilled that, despite exploring new casinos, you still find Loki Casino to be a place worth returning to. Your loyalty is incredibly valuable to us, and we are committed to keeping the trust you’ve placed in our casino.
Thank you for your continued patronage, and we look forward to many more years of providing you with an enjoyable gaming experience.
Warm regards, The Loki Casino Team
Great casino with great customer…
Great casino with great customer service ..Nana customer service agent was excellent help
March 18, 2024
Unprompted review
Reply from Loki Casino
Dear VQ fashion Fix,
We are delighted to hear that you had an excellent experience with our customer service, especially with our agent Nana. Providing great customer service is at the heart of what we do, and it’s wonderful to know that Nana was able to assist you effectively.
Thank you for choosing Loki Casino, and we look forward to continuing to serve you with the same level of excellence in the future.
Best regards, The Loki Casino Team
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