⚠️WARNING ⚠️ ⛔️Crypto withdrawal pending for more than 17 hours now. ⛔️Useless support. ⛔️Won’t give specific time frame for withdrawal. ⛔️The whole time there’s a cancel button next to your... See more
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See what reviewers are saying
Avoid, rigged games.I have spent few thousands on their games.Just another scam casino. Awful experience.
Company replied
Best casino online. VIP service 24/7 for all you need and bonuses given all the time (more than any other site) Lucky enough to have Blair then you will not be disappointed!!!! 10/10
Company replied
Do not use this site. They do not pay out their withdrawals, leave you waiting for weeks and chat agents keep giving the same answer “it’s with the financial team for urgent review”. I have been tryin... See more
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Company details
Written by the company
Loki Casino works under the license of Dama N.V. However, it is operated by its own support and management team. Our casino is on another level. Let us show you our quality of service, and you will appreciate it. We offer over 5,000 games from top companies. We have everything you need, including slots, jackpots, card games, roulette, and live casino games.
Contact info
Curaçao
- lokicasino.com
2.5
Poor
163 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Loki Casino has been a trustworthy…
Loki Casino has been a trustworthy Casino and has many methods to deposit/withdraw funds. Wide selection of gaming providers and games, plus their site is easy to navigate. And if I have any questions or concerns, their live support chat has always been friendly and eager to address my concerns or answer any questions I may have.
March 18, 2024
Unprompted review
Reply from Loki Casino
Dear Amber Jack,
Thank you for your trust in Loki Casino. We are pleased to hear that you find our casino trustworthy and appreciate the variety of deposit and withdrawal methods we offer. Our aim is to provide a seamless experience for our players, and your feedback confirms that we are on the right track.
Your positive experience is our greatest reward, and we thank you for your continued support. We look forward to serving you for many more gaming sessions to come.
Warm regards, The Loki Casino Team
Loki Casino
I enjoyed playing in this casino and made huge wins that reached to 1 Bitcoin and more from slots at this Loki Casino gave .... i like the site and the design and generous customer support that always offer the best help and bonuses with good promotions and a big loyalty programs and other live and original games . The tournament as well is so good you should try it out.. but also they are strikes about there rules and regulation and to have everyone KYC VERIFIED .... If only the withdrawals are instant like 2 to 3 min and didn't take 2 days to be processed and withdraw to the players wallet.. this casino will be one of the top leading casinos In the online gambling world..
March 16, 2023
Unprompted review
Reply from Loki Casino
Dear Bassam,
We are absolutely thrilled to hear about your big wins at Loki Casino and that you’ve enjoyed the gaming experience we strive to provide. Your success is a source of great joy for us, and we’re delighted that our selection of slots has been so rewarding for you. We also appreciate your kind words about our site design and customer support.
We understand your feedback regarding the withdrawal process and the importance of having swift transactions. Please know that we are continuously working to improve our services, and your input is invaluable in this process.
Thank you for your candid review and for being a part of Loki Casino. We are committed to enhancing your experience and hope to soon be among the top casinos you think of when it comes to online gambling.
Warm regards, The Loki Casino Team
I enjoyed playing in loki casino
Ienjoyed playing in this casino i like the site and the design and easy and instant withdrawal the fastest one ever and good promotions and a big loyalty program i like to play there BTC games . Site is good and games are smooth there all is perfect
March 16, 2023
Unprompted review
Reply from Loki Casino
Dear Ahmad Alzein,
It brings us immense pleasure to know that you have enjoyed playing at Loki Casino. We are glad that our website’s design, the ease of withdrawal, and our promotions have met your expectations.
Your enthusiasm for our BTC games and the smooth gameplay on our site is greatly appreciated. We take pride in offering a diverse range of games and ensuring that our platform runs seamlessly for all our players. Your positive experience is a testament to the hard work our team puts in every day.
Thank you for your support and for sharing your thoughts. We look forward to continuing to provide you with a perfect gaming experience at Loki Casino.
Best regards, The Loki Casino Team
this is a absolutly top casino very…
this is a absolutly top casino very fast cashout and top support :)
March 14, 2024
Unprompted review
Reply from Loki Casino
Dear Maiki UT,
We are thrilled to receive your positive feedback about Loki Casino.
It’s also heartening to hear that our customer support team has been able to provide you with uncomplicated and reliable assistance whenever needed.
Thank you for choosing Loki Casino, and we look forward to providing you with many more enjoyable and rewarding experiences.
Warm regards, The Loki Casino Team
Won 90.000 Euro.
I really dont understand the negative reviews of Loki Casino as my experience within the Loki has been nothing short of excellent. The ID verification process was seamless, ensuring a secure gaming environment that instilled confidence from the start. My initial withdrawal was processed promptly, a testament to the casino's dedication to customer satisfaction. The additional ID checks are not only understandable but also commendable, showcasing their commitment to compliance and player protection.
I must give special recognition to my VIP manager, Gabe. Exceptional service has truly elevated my experience. The level of care and attention provided by the staff at Loki Casino has been outstanding, and I'm eagerly looking forward to continuing my gaming journey with them. It's baffling to me how anyone could leave a negative review when the service provided here is top-notch. Loki Casino has won my loyalty, and I can't wait to see what the future holds with them.
February 21, 2024
Unprompted review
Reply from Loki Casino
Dear Uffe Kjær,
Thank you for sharing your positive experience with Loki Casino! We greatly appreciate your feedback and are thrilled to hear that your time with us has been nothing short of excellent.
Our commitment to providing a secure and enjoyable gaming environment is unwavering. We understand the importance of swift payouts and seamless ID verification processes. It's fantastic to know that our efforts instilled confidence in you right from the start. We're especially pleased to hear about your interactions with Gabe, your VIP manager.
Best regards,
The Loki Casino Team
Awful site
Awful site, probably the worst I've played on, gave it a few weeks and a couple of hundred euros to see if things would improve, they did not. Really bad payouts on bonuses, no gameplay for your money, just clears your account, never even had a chance to withdraw any winnings because there was none. Problem with all these dodgy sites is that there is never any issues once your depositing and losing, once you win or even want to close your account suddenly they need all this documentation that seemly is never good enough
January 19, 2024
Unprompted review
Reply from Loki Casino
Dear Gary Mitchell,
Thank you for sharing your candid feedback about your experience at Loki Casino. We apologize for falling short of your expectations, and we appreciate your patience in giving us a chance to address your concerns.
We regret that your gameplay experience did not meet your expectations. Our goal is to provide exciting entertainment and fair payouts. We'll review our game offerings and payout structures to improve the overall experience for our players.
Once again, thank you for sharing your feedback. We value your insights and will use them to enhance our services. If you have any further questions or need assistance, please feel free to reach out.
Best regards,
The Loki Casino Team
A great casino whom pays out…
A great casino whom pays out withdrawals fast and answers fast on chat. They are helpful and have a lot of different typ of slots as well as live casino. They have also vip agents whom is helpful when needed. Great bonus system. Actually the best i have seen:)
May 22, 2023
Unprompted review
Reply from Loki Casino
Dear Mocca,
Thank you for your wonderful review!
We're delighted to hear that you had a great experience at our casino. We take pride in providing fast withdrawals, responsive customer support, and a wide variety of slots and live casino games to ensure our players have an enjoyable time.
We're thrilled that you found our VIP agents helpful and enjoyed our bonus system. We strive to offer the best promotions and rewards to our players, and we're glad it made a positive impression on you.
If you have any further feedback or suggestions, please feel free to let us know. We appreciate your support and hope to continue providing you with exceptional gaming experiences.
Best Regards,
Loki Casino Team
Good casino fast response from your vip…
Good casino fast response from your vip manager ( Kevin) allan
February 21, 2023
Unprompted review
Reply from Loki Casino
Dear Allan,
Thank you for your positive review!
We're thrilled to hear that you had a great experience at our casino and that Kevin, our VIP manager, provided fast and responsive service.
We appreciate your feedback and look forward to providing you with more exceptional experiences in the future.
Kindest regards,
Loki Casino Team
BEST LOKI VIP Manager: Elias is the best and…
My VIP Manager Elias is the best and has made my time with LOKI SUPER FUN! I belong to a few casinos in the past but NONE has ever provided me the care, attention and BONUSES the way LOKI does. I still get surprised when I receive his weekly emails offering special bonuses. The response time from casino managers is lightening fast and equally quick is the cashouts! I've been with LOKI maybe 3 months and let's just say my winnings are in the 5 digit range!! GO LOKI you wont regret it
September 16, 2022
Unprompted review
Reply from Loki Casino
Dear Dalia,
Thank you so much for your amazing review! We're thrilled to hear that your experience with Loki Casino and your VIP Manager Elias has been nothing short of fantastic. It's wonderful to know that Elias has provided you with excellent care, attention, and special bonuses.
We take great pride in providing top-notch customer service, lightning-fast response times, and quick cashouts. We're delighted that you've been able to enjoy your winnings and that your experience with us has been so rewarding.
Thank you for choosing Loki Casino. Good luck!
Best regards,
Loki Casino Team
I’ve been loyal to Loki for many many…
I’ve been loyal to Loki for many many years and have been lucky to have and to of had amazing and helpful VIP managers, (along with their assistants!)
My current VIP manager Andrew aka, Batman is fantastic!
With me being in Canada, and with the time difference, this guy must never sleep! Always available for me if I want a match bonus or have any questions night or day!
Any issue that I may have had with deposits or withdrawals are always looked in to promptly until they are resolved.
They have not disappointed me this far!
I do recommend Loki
Ellen.S
September 16, 2022
Unprompted review
Reply from Loki Casino
Dear Ellen,
Thank you for your long-standing loyalty to Loki Casino and for sharing your positive experience! We're thrilled to hear that you've had amazing and helpful VIP managers throughout your journey with us, including your current manager Andrew.
We're dedicated to providing a seamless and enjoyable gaming experience, and we're pleased to hear that any issues you've encountered with deposits or withdrawals have been promptly addressed and resolved to your satisfaction.
Thank you for recommending Loki Casino. Your support and positive feedback mean a lot to us. If there's ever anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know.
Best regards,
Loki Casino Team
Great vip manager sai
September 16, 2022
Unprompted review
Reply from Loki Casino
Dear Bill,
Thank you for your feedback regarding our VIP manager, Sai. At our casino, we strive to provide exceptional customer service and ensure that our VIP players receive personalized attention and support.
We will make sure to pass along your kind words to Sai and recognize their outstanding work. We are committed to maintaining high standards of excellence and ensuring that all our players, including our VIPs, have an exceptional and enjoyable gaming experience.
Good luck!
Best regards,
Loki Casino Team
This is the best casino site I have…
This is the best casino site I have ever experienced. Always doing our best for our customers. Fighting Rookie Casino that always gives kindness!
September 16, 2022
Unprompted review
Reply from Loki Casino
Dear 김경호,
Thank you for your kind words and positive feedback about our casino!
Your appreciation of our efforts to ensure kindness and excellent customer service is truly rewarding for us. We believe in creating a friendly and welcoming environment where every player feels valued and taken care of.
We appreciate your support and feedback, and we will continue working hard to exceed your expectations. If you have any further comments or suggestions, please do not hesitate to let us know.
Kindest regards,
Loki Casino Team
Always good service ⭐️⭐️⭐️⭐️⭐️
Always good service
good experience at Loki.
My vip manger Dave is sweet and really nice and helps quickly with questions.
5 stars ⭐️⭐️⭐️⭐️⭐️
September 15, 2022
Unprompted review
Reply from Loki Casino
Dear Pia,
Thank you for your positive feedback and taking the time to share your experience at Loki casino!
Providing excellent customer service is our top priority, and we are delighted that our VIP manager, Dave, has been able to assist you promptly and with kindness.
Receiving 5 stars from you is truly rewarding, and it motivates us to continue delivering top-notch service and creating memorable experiences for our valued players like you.
If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team.
Best regards,
Loki Casino Team
I love Loki Casino...My VIP manager is…
I love Loki Casino...My VIP manager is always helpful and ready to assist me. never had problem with withdrawals. I recommend!
September 15, 2022
Unprompted review
Reply from Loki Casino
Dear Sonrisa Alma,
Thank you for your review of Loki Casino. We're thrilled to hear that you love our casino and have had a positive experience with us.
We take great pride in providing excellent customer service, and we're delighted to know that your VIP manager has been consistently helpful and supportive.
We understand the importance of hassle-free withdrawals, and we're glad to hear that you have never encountered any problems in that regard. Our goal is to make the withdrawal process as seamless as possible, so players can enjoy their winnings without any unnecessary delays or complications.
We hope luck is always on your side when you play with us!
Kindest regards,
Loki Casino Team
Unreliable, very mean site
I deposited some money wagered about 400-500€ after I start to lose then I wanted to cashout but the min cashout was higher than my balance so I deposit a min amount to withdraw all.But they rejected my withdraw because I did not wager 3X my deposit .
It is strange but ok I answered their email that I willing to pay the transaction fee to withdraw all money.
The loki casino support try to persuade that it is better to start wagering than pay withdraw fee(liars) but I dont want to accept wagering I wanted to withdraw ,They talked rubbish and it is cheaper to pay fee instead wagering what they said.
They accept my deal to pay for the withdraw fee!!(First time)
I withdrew my money again but they rejected again and force me to wagering. Once again I answered their email that I willing to pay again the transaction fee and withdrew my money again.
Another support agent accepted again my deal to pay for the withdrawal fee!!(Second time)
A few hours later they rejected my withdraw again and forced me again to wagering so I could't do anything I started to wager but ofc I lost everything.
This site is a cheater site who dont care about players' request and they wanted to lose my money.
I sent two emails to their support that I tend to pay fees for withdraw and they accepted it twice but nothing happened and rejected my withdraw every time.
They are very mean and vomiting and fool everybody.
I do not recommend anybody to play here they are siple swindlers
December 20, 2020
Unprompted review
Reply from Loki Casino
Dear csalokvagytok,
We appreciate you taking the time to share your experience, and we're sorry to hear about your frustrations. We strive to provide a fair and enjoyable gaming environment for all our players, and we apologize if your expectations were not met.
Regarding the minimum cashout amount and wagering requirements, they are in place to ensure responsible gaming practices and to prevent fraudulent activities. We understand that this may have caused inconvenience for you in this particular situation.
Our support team's intention is to provide guidance and options that align with our policies and procedures. We apologize if there was any miscommunication or misunderstanding in the exchange of emails. We always aim to find a solution that works for our players, and we regret any dissatisfaction caused.
Your feedback is valuable to us, and we appreciate your concerns. We will use this opportunity to review and improve our processes to ensure a smoother experience for all our players.
Warmest regards,
Loki Casino Team
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