Excellent service from start to finish. Placed order with my discount voucher and the test kit arrived immediately. The phlebotomist rang me when he was on his way [within my preferred time sl... See more
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We are a home blood testing service where all tests include a home appointment for a nurse to take the blood sample. The nurse will send your sample to the lab for analysis, which are the same labs the NHS uses, and your results come with a Doctor review also. Lola was created due to our frustrations with the other servics which are expensive, do not contain enough markers and they use fingerprick testing which is both unpleasant and unreliable. Our tests cost less, we do a full analysis and the prices includes the nurse blood collection and doctor review.
167-169 Great Portland Street, W1W 7FG, London, United Kingdom
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Wow what a service..booked online and a nurse was taking my bloods 2 days later...results back the next day. Would highly recommend. Great report that comes back from a doctor too. Will be telling people about this for sure. I hadnthe 360 blood test.

Reply from Lola Health
Within 24 hours of the professional collecting my blood I received my report and this was new years eve. The guy who collected my blood was polite and very professional and the Doctors report very helpful I would use them again

Reply from Lola Health
Very helpful and friendly phlebotomist who came out to collect my blood sample. The whole process is seamless, I had the results the following day.

Reply from Lola Health
Quick appointment.Friendly calm nurse.Swift and thorough review by doctor. Very good service and would happily recommend to others

Reply from Lola Health
The communication was very good and attendance at the clinic went very smoothly and the results arrived quickly and were well summarised by the doctor

Reply from Lola Health
Great experience. Speedy appointment. Amazingly friendly nurse. Thorough speedy review by doctor. Highly recommend. We should all do this every six months to assist with our health!

Reply from Lola Health
Lola health has been the best health service I have used. The value for money in terms of what you get is amazing, other hospitals charge way more.
I ordered the ultimate test. The phlebotomist came, done his thing, and even posted the sample off. Within two days I got my results with a supplemented letter from a doctor to help interpret them. It has given me clear actionable insights as to how I can improve my health. I will definitely recommend this to anyone who wants to do the same.

Reply from Lola Health
Ordering, booking an apointment with the phlebotomist and the test arriving were all absolutely fine.
My issue came with the Royal mail tracking showing the lab recieved my blood sample the next morning after it was sent. It took them a further 8 days and two requests for updates to get my results to me.
So much for resutls in 2 days claim.
Marie from customer service was very helpful each time I contacted for an update.
The doctors notes do feel a little generic but I can understand this. It's simmilar with my GP. I was low in a few tests and for one I got a recommendation for what strength of supplments to take. But no recommentation on what strength of supplments to take for the others.

Reply from Lola Health
I recently had the Advanced 360 test with Lola Health. While I was very pleased with the efficiency and professionalism of the phlebotomy service, I left the experience feeling frustrated with the doctor’s report and the overall experience.
The report included explanations for certain markers that felt overly generic, despite the fact that my personal information was already available in my profile. A more tailored and sensitive approach, which considers the individual context provided by patients, would have been appreciated. This would ensure that discussions about potential causes and next steps feel more relevant and supportive.
Additionally, one part of the test arrived broken due to poor packaging. This was disappointing, as I have never had such an issue with other blood test providers. Better attention to packaging would prevent such occurrences and enhance the overall service quality.
Their website has a few imperfections - but the booking, phlebotomy, lab results and (especially) their interpretation were all good to excellent. Good communication throughout and the whole thing was done within the expected timescale.

Reply from Lola Health
I was super impressed initially by the website and how comprehensive it was but after going through things it was the price that pulled me in.
I have been using Medichecks up until now but I’ve noticed their cost has shot up significantly since last time I used them, so I didn’t hesitate to book my blood test with yourselves. As a bodybuilder, I like to ensure that my performance is optimised but also my long term health taken care of.
The convenience of having somebody come to my home to take the blood test is a really great idea and an appealing part of the process. My expectations were superseded by having the results back in a couple of days - overall, I’m a very happy customer and will definitely use you again - highly recommended!!!

Reply from Lola Health
Their attention to detail and personal care i experienced from Laura while ordering a test kit is nothing short of excellent.

Reply from Lola Health
Very impressive service from start to finish. Excellent value for money. Three individuals - customer care, phlebotomist and Dr all professional. I am genuinely surprised to be honest at the level of work that went into my full blood test. Useful and detailed advice back and will make a difference to my life ongoing. Would use again, would recommend

Reply from Lola Health
Very professional, very good communication. Definitely order again if I have any problems.

Reply from Lola Health
A fast, efficient, and stress-free service where a phlebotomist visited my home to collect my blood. By the end of the next day I received the results, accompanied by a comprehensive review and suggestions for improving any below-normal scores. The report was presented clearly, making it easy for me to use it when discussing any further issues with my GP. I will definitely use their services for follow-up checks and highly recommend them to others.

Reply from Lola Health
Efficient service with a detailed report including explanations

Reply from Lola Health
A really good experience – the kit arrived the next day, and the nurse was able to come on my requested day, and was really friendly and a mine of information. The results appeared on the app just over 24 hours later, with a comprehensive set of notes. Very good value for money, in my view.

Reply from Lola Health
A fast, efficient and stress free service where a nurse came and took my blood at home. I had the results in a few day with a very comprehensive review of the results with suggestions on how to improve any below normal scores. All presented very clearly so I can use this report when discussing any further issues with my GP. I will definitely use them for follow up checks and recommend the service to others.

Reply from Lola Health
This service is so stress free! Nurse came and took blood in our own home and had the results within days! At a good price also and the package we did included so much. Also really liked how every blood test they do they explain what it is and why they do it. A fully comprehensive report by a doctor is also a great plus. Will definitely be using them again!

Reply from Lola Health
Lola was brilliant. Box arrived quickly, nurse appointment easy to do, blood results back with analysis all very quick, well presented and explained simply.

Reply from Lola Health
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