Have been a fan of Lola cupcake for a while now.. so when we were celebrating people birthdays ordering larger cakes from Lola’s was an obvious choice, and they did not disappoint. Great vegan option,... See more
Location
Switch locationMall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN Bromley, GB
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See what reviewers are saying
It was a real delight to order a Red Velvet cake at Lola’s. The salesperson was very efficient and courteous. She also took her time to send me reminders and kept me posted about the status. The ca... See more
Lovely cake. Ordered raspberry and blueberry medium sponge for a 60th surprise party. Was delicious and looked beautiful.
Love Lola's cakes! They are absolutely delish! Excellent customer service from Shakira at the Bromley store! always very welcoming, friendly and always has a smile. Thank you Shakira!!
Company details
About Lola's - Lola's Bromley
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Contact info
Mall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN, Bromley, United Kingdom
- +44208 464 2732
4.7
Excellent
662 reviews
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Best cakes always
Best cakes always! We had a red velvet this time, very moist very delicious just as expected! We had the chocolate and raspberry on other occasions and that is just spectacular as well! Always choose Lola
June 10, 2026
The cake was lovely and very special to…
The cake was lovely and very special to me as it was for my one-year-old’s birthday. I was really happy and excited to collect it, but I felt a bit disappointed by the service. The lady who served me didn’t smile or greet me, and the interaction felt unfriendly. As someone who works in customer service, I couldn’t help but feel slightly judged, which took away from what should have been a joyful moment.
May 14, 2026
From ordering to pick up staff were…
From ordering to pick up staff were friendly and efficient.
Red velvet cake was amazing!!!
May 6, 2026
The taste of Lola cake is superb
The taste of Lola cake is superb. I always enjoyed Lola's cake for couple of years now and is still not change.
May 11, 2026
This is the second time I’m ordering a…
This is the second time I’m ordering a chocolate brownie vegan cake from Lola’s cake and it’s delicious. We always get our orders in time for my daughter’s birthday parties since she was 1 year old.
May 11, 2026
We love Lolas cakes
We love Lolas cakes! I always get for my birthday and my daughters birthday. Highly recommended!
May 11, 2026
Got the white ribbon cake for my…
Got the white ribbon cake for my granddaughter’s baptism. We decorated it ourselves and it looked and tasted really good.
Order and pick up service were very quick and smooth.
May 3, 2026
Birthday Cake
I got the Carmel biscuit cake. The cake was absolutely delicious. Very moist. I just expected it to be bigger since it said serves 8. Maybe my family are just big backs. Hardly fed 2 adults and child.
April 28, 2026
The cake was perfect for my dino lover…
The cake was perfect for my dino lover and so tasty!
April 20, 2026
The numbered mini cup cakes were…
The numbered mini cup cakes were amazing we loved them when I needed to change something no one answered the phone and when I called head office and left a message no one returned my call but the cakes were fabulous
April 19, 2026
May use AI-assist with repliesRead more
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confirmation email…
Nowadays I dont get confirmation email when it's ready for collection. However cakes or cupcakes are amazing as usual.
April 19, 2026
Reply from Lola's - Lola's Bromley
Hi Rinu,
Thank you for your feedback.
It is great to hear that your order was amazing as usual, and we are sorry for any confusions caused as a result of not receiving the email/text stating your order is ready for collection.
The collection email/text is no longer automatic and so you would only receive this, if the store has marked this as received on their end. I will pass this feedback onto the store directly to be reviewed with the team to ensure this process is followed through so we can provide better communication as to when your order is ready to be collected.
Please be assured that you can still collect your order within the times stated on your order confirmation email, in the instance that the 'ready to collect' email/text has not been received.
I hope this helps.
Best wishes,
Scrumptious!!
Cake was a lot smaller than I expected but nevertheless the taste was amazingly good. So moist and the cake wasn't sweet but icing was just the right amount of sugar. Delicious!!
The jam inside top the cake off.
March 31, 2026
Ordered the most amazing cupcakes for…
Ordered the most amazing cupcakes for my son. He loves Disney Cars and they were perfect. Delivered in time. Can't fault them.
March 26, 2026
Beautiful cake
The cake was delicious! Everything from the ease of ordering and local collection was great. Decoration was perfect too.Would highly recommend
March 21, 2026
Great place to buy cupcakes!!!
Great place to buy cupcakes!!!
Jade at Lola’s Cupcake Bromley is an outstanding member of staff, her customer service is second to none!
She understood what I asked and explained fully to me about the cakes, brownies, etc. which met my needs offering exactly what I asked for!
Highly recommend this place, food is awesome and yummy.
March 19, 2026
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