I've been a loyal customer for years because Lola's cupcakes are always fresh, look perfect, are delicious and they have a large variety of flavours. I recently bought a variety box for a friend's bir... See more
Location
Switch location(Northern Ticket Hall) Kings Cross Underground Station, Euston Road, N1 9AL London, GB
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See what reviewers are saying
Beautiful cupcakes honestly the nicest I’ve ever had the cream cheese mascarpone frosting is to die for on the mixed berries and red velvet. And I just love Bob, Sarah Matt and Charlotte on your li... See more
I had such a lovely experience at Lola’s Cupcakes in front of King’s Cross Underground station. It was my birthday and Valentine’s Day, and the station was incredibly busy, but the young man who ser... See more
Last week I brought fruit cupcake and red velvet for my husband ,he said it was the most beautiful texture and the best cup cake he ever tasted ❤️. I will be definitely buying more!Lola cup... See more
Company details
About Lola's - Lola's Kings X N
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
(Northern Ticket Hall) Kings Cross Underground Station, Euston Road, N1 9AL, London, United Kingdom
- +44203 991 1272
4.8
Excellent
211 reviews
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Cakes are excellent however slightly…
Cakes are excellent however slightly stressful trying to collect when the kiosk says it will be open until 8pm but staff working there say they’ll be “open until they sell out” meaning I rushed to get there for 6pm as they were closing! Also difficult to locate kiosk based on details provided
March 1, 2022
Divine Cake
This was my first time of ordering from Lola's Cup cake. The most delicious cake I have ever ate. The texture, flavour, design, price, easy to order and collect. This customer service at collection was great. I Love everything about Lola's cup cake. Thanks for the excellent service!
February 13, 2022
Cake was amazing
February 8, 2022
Very easy pick up and very tasty…
Very easy pick up and very tasty cupcakes (honestly)
January 27, 2022
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Cake was bent! I asked the driver nit to ring the bell because it was a surprise and he rang the bell!!
Cake was bent! It ruined the day!!
I asked the driver nit to ring the bell because it was a surprise and he rang the bell!!
January 20, 2022
Reply from Lola's - Lola's Kings X N
Hi,
Thank you for your feedback.
I'm so sorry to hear about this.
This does not sound like our usual standards in any way and as such I will be in touch shortly to discuss this further with you and offer an appropriate form of compensation.
I hope to hear from you soon,
Nikky
A beautiful birthday cake and exactly…
A beautiful birthday cake and exactly what we expected when we ordered it online, thank you!
January 5, 2022
Ordered two 5 inch vegan biscoff cakes…
Ordered two 5 inch vegan biscoff cakes and they where absolutely delicious! The girls at the station where super friendly and polite and from start to finish was a wonderful experience! Woykdi recommend the cakes? 100%!!
December 16, 2021
Fabulously delicious
Ordered a vegan red velvet birthday cake from Kings Cross branch. The lady was fun, and gave great advice. I couldn’t decide between chocolate and red velvet because they both taste amazing. Settled for red velvet.The lady was very welcoming, patient, fun and fabulous. I was emailed a day before and collected my cake hassle free. 😋
December 8, 2021
Quick & easy ordering
Quick & easy ordering, and the collection was very simple from the Kings Cross Underground stall.
I ordered the 5" tiramisu cake which was absolutely delicious as it used a flavoured cream cheese for some of the icing, which was a great balance and not overly sweet.
December 1, 2021
The box has been shaken all the…
The box has been shaken all the cupcakes were out their holes and upside down
I had to fix and they were mostly damaged plus my hands got sticky which was odd as it was for a surprise brunch and I had no water to wash my hands
I won’t order again
November 28, 2021
Reply from Lola's - Lola's Kings X N
Hi,
Thank you for your feedback.
I'm so sorry to hear your cupcakes were damaged.
This does not sound like our usual standards so I am very sorry this happened.
I will be sure to pass this on to our transport manager to ensure this doesn't happen again.
I will be in touch shortly to discuss this further with you.
I hope to hear from you soon,
Nikky
Ordered gluten free cake and cupcakes…
Ordered gluten free cake and cupcakes for a birthday. Spectacular presentation and tasted very fresh.
November 18, 2021
Great Customer Service
Excellent service on the phone from the team, relatively short-notice, and managed to sort it out and my daughter picked up my wife's birthday cake - Classic, salted caramel - absolutely yummy!
November 15, 2021
Amazing service
Amazing service, very easy to order and collect.
I had to reach the customer service to be able to order and their service was great too and very effective.
The cupcakes themselves were delicious as always. Lolas is my go-to place for cupcakes!
November 12, 2021
The cake was beautiful
The cake was beautiful and my son loved. The base was moist and yummy, however the frosting was a bit too sweett. And it would’ve been good to be able to chose the size of cupcakes used to make the pirate boat. Other than that really happy with the service and product!
November 5, 2021
Great service and perfect cakes.
November 4, 2021
Excellent
Easy order, swift collection. Lovely friendly staff. Delicious cake like always.
November 2, 2021
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