Lola's - Lola's Kings X N Reviews 

211
TrustScore 5 out of 5

4.8

(Northern Ticket Hall) Kings Cross Underground Station, Euston Road, N1 9AL London, GB


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Rated 5 out of 5 stars

I've been a loyal customer for years because Lola's cupcakes are always fresh, look perfect, are delicious and they have a large variety of flavours. I recently bought a variety box for a friend's bir... See more

Rated 5 out of 5 stars

Beautiful cupcakes honestly the nicest I’ve ever had the cream cheese mascarpone frosting is to die for on the mixed berries and red velvet. And I just love Bob, Sarah Matt and Charlotte on your li... See more

Rated 5 out of 5 stars

I had such a lovely experience at Lola’s Cupcakes in front of King’s Cross Underground station. It was my birthday and Valentine’s Day, and the station was incredibly busy, but the young man who ser... See more

Rated 5 out of 5 stars

Last week I brought fruit cupcake and red velvet for my husband ,he said it was the most beautiful texture and the best cup cake he ever tasted ❤️. I will be definitely buying more!Lola cup... See more


Company details

  1. Cake Shop
  2. Bakery
  3. Cupcake Shop
  4. Online Food Ordering Service
  5. Take Away Service
  6. Wedding Bakery

About Lola's - Lola's Kings X N

Written by the company

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Written by the company

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Contact info

  • (Northern Ticket Hall) Kings Cross Underground Station, Euston Road, N1 9AL, London, United Kingdom

  • +44203 991 1272

4.8

Excellent

TrustScore 5 out of 5

211 reviews

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4.8

All reviews

(211)

5,835 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Beautiful cakes, needs more staff resource

This is a beautifully decorated cake - I ordered the Biscoff one. Have to say for my personal taste the chocolate hazelnut one is nicer but these was still great. Could perhaps do with more staff at the train station outlets - I had left 20 minutes to collect the cake before my train and I was still dashing to the platform because the poor staff member was struggling to deal with customers and collection

February 6, 2026
Rated 5 out of 5 stars

Service that truly made my birthday special

I had such a lovely experience at Lola’s Cupcakes in front of King’s Cross Underground station. It was my birthday and Valentine’s Day, and the station was incredibly busy, but the young man who served me was calm, kind and genuinely trusting.
My family and I spend quite a lot at Lola’s, though we never remember which account we’ve used as we all have one. He handled everything with such ease and warmth. His service was exactly what Lola’s Cupcakes should represent everywhere.
The cinnamon cupcake was delicious, but what really stood out was the service. It genuinely restored my faith in great customer care. Thank you.

February 14, 2026
Rated 5 out of 5 stars

Consistently fresh and fantastic service!

I've been a loyal customer for years because Lola's cupcakes are always fresh, look perfect, are delicious and they have a large variety of flavours. I recently bought a variety box for a friend's birthday, which was a huge hit!!! The lady at the counter was incredibly helpful, she took the time to sign me up for their loyalty program. It's rare to find such consistent quality and proactive service. Highly recommended!

February 2, 2026
Rated 5 out of 5 stars

Tasteful cake as always

Lola always delivers good quality cakes. Though I wish I ordered a bigger size so I didn't have to buy for an additional one. The 8 people cake is rather small.
But nice chocolate and cookies cake!

January 24, 2026
Rated 5 out of 5 stars

Lovely cake

Lovely cake, never disappoints and easy order and collect service. Very efficient.

December 15, 2025
Rated 5 out of 5 stars

Easy order, collection and great quality

Easy to order online and convenient collection point at the station. The cake was very well packaged and it was easy to transport (it was a small size cake 8 portions cake). The decoration quality and freshness were also great. Will order again and experiment with other flavours on offer.

December 11, 2025
Rated 5 out of 5 stars

Lovely service and cupcakes

Lovely service and cupcakes

everyone, from the team online to the lady at the stall in Kings Cross was warm, efficient and professional, to match the wonderful cupcakes they sell.

November 29, 2025

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