I was greeted by a lovely American gentleman who kindly gave me a golden ticket, I felt like I was about to meet Willy wonker. I took full advantage of the offer of a free item then made a double... See more
Location
Switch location(Northern Ticket Hall) Kings Cross Underground Station, Euston Road, N1 9AL London, GB
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See what reviewers are saying
The service was great I called about the tasting products prior and they were super helpful in telling me how to scan the qr code and redeem the award aswell as telling me what they had available in s... See more
⭐⭐⭐⭐⭐ We ordered a birthday cake from Lola’s Cupcakes, and it was absolutely delicious! 🎂 The cake was beautifully made, tasted amazing, and made my wife’s birthday even more special. She was so h... See more
I've been a loyal customer for years because Lola's cupcakes are always fresh, look perfect, are delicious and they have a large variety of flavours. I recently bought a variety box for a friend's bir... See more
Company details
About Lola's - Lola's Kings X N
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Contact info
(Northern Ticket Hall) Kings Cross Underground Station, Euston Road, N1 9AL, London, United Kingdom
- +44203 991 1272
4.7
Excellent
221 reviews
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I have always had time for Lola's as a…
I have always had time for Lola's as a pastry chef it's to have something that is not made by you. Delicious 😋😋😋
May 30, 2024
Excellent service at the King’s Cross…
Great service at the King’s Cross branch, the team were so lovely and engaging, Will definitely be stopping by more often for a little commute treat
May 20, 2024
Unbelievable …
The cupcakes were unbelievably delicious. Getting a free brownie for signing up was a sweet treat for my trip home.
April 29, 2024
I’d like to thank Angela for saving the…
I’d like to thank Angela for saving the cake I wanted for my wife’s birthday, ringing me to confirm it was ready
May 3, 2024
The cakes are always so fresh and the…
The cakes are always so fresh and the flavours delicious. This time I bought extra to see if they stayed fresh for a 2nd day and they did.
April 29, 2024
Delicious red velvet and banoffee cupcakes
The cupcakes always as good as the first time I tried them. Never fails!
April 26, 2024
Angie’s Customer Service
Angie’s dedication to providing exceptional customer service made choosing my birthday cake a delightful experience. She goes above and beyond to assist customers, ensuring they find the right cake for their occasion. Her helpfulness and genuine care truly make her stand out. Thank you, Angie!
April 25, 2024
Unprompted review
Fabulous cupcakes
Ordered birthday cupcakes with little notice, cakes were ready for collection promptly. Cakes were delicious!!!
April 6, 2024
Perfect from start to finish
Plenty of delicious cakes including vegan options, easy order and even easier swift collection! Will certainly be using Lola's cupcakes again. Thankyou :)
March 14, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It was ok,misleading I asked if the…
It was ok,misleading I asked if the toppings was strawberry or raspberry,was told it’s strawberry but was raspberry thanks for misleading on my bday cake
March 26, 2024
Reply from Lola's - Lola's Kings X N
Hello,
Thank you for taking the time to give us your feedback.
I am very sorry that you have been disappointed on this occasion and the information given was not correct.
This definitely does not sound as per our usual high standard of service, and we try to ensure all of our staff members are fully trained and knowledgeable with regards to the product.
Your complaint will of course be logged and passed on to the relevant managers for review, and retraining to be implemented where necessary.
If you wish to discuss this any further, please do get in touch with us at hello@lolascupcakes.com
Kind regards,
Marta
Delicious gluten free Victoria sponge
Delicious gluten free Victoria sponge, which was ready to pick up at King’s Cross the following morning at 8:30
March 15, 2024
Personalised Mini Cupcakes
Great personalised mini cupcakes at a good price for an event we held. Everyone loved them.
February 16, 2024
Fresh and yummy with less sweet
Fresh and yummy with less sweet. It was perfect cupcake
February 18, 2024
Amazing as always
Amazing as ever. Full of flavour and my celiac friends were also pleased that they could join in too! Service when collecting was also good. Lady there was friendly and helpful
February 17, 2024
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